Every review we hold for the Chipping Norton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been using the service of Chancellors for several years to let out a property that I own and have always been happy with the service. Most recently, e mail correspondence has been through Kerry Lawson (Property Manager) who has been far the most efficient and prompt staff member that I have had the pleasure of dealing with. Kerry always replies quickly, covering all questions and issues in a professional and courteous manner and is a credit to Chancellors.
Nigel · 20 March 2014
★★★★★ 5/5
FacebookWorked with Oliver Marsden and couldn't really ask for more. Efficient, responsive and helpful. Have worked with plenty of other estate agents who could learn a thing or two from Oliver!
Justin · 25 November 2016
★★★★★ 5/5
GoogleMaybe just luck, but I have had excellent support from Gracy Denyar-Freeman from initial enquiry through to offer and subsequent needs for advice.
Bill · 20 March 2023
Agent replied
Hi Bill, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookRob Webb has been the property manager for my property. His manner is very friendly and helpful, and he has dealt with any issues quickly and efficiently.
Christiane · 15 August 2019
★★★★★ 5/5
FacebookShannon Downey has been helping me with a rental property in chieveley, she has been very processional, extremely helpful and a great help during the last week. Thank you Shannon!
Craig · 11 February 2017
★★★★★ 5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
Lucie · 11 December 2016
★★★★★ 5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Mihaela · 16 August 2019
Agent replied
Thank you so much! ?? Suzy Whitley-Park
★★★★★ 5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Jessica · 9 March 2018
Agent replied
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
★★★★★ 5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
Gábor · 8 February 2021
★★★★★ 5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent.
JA
Landlord
John · 13 February 2018
★★★★★ 5/5
FacebookMyself and my partner, purchased our first home through Chancellors High Wycombe, Kate McElroy restored my faith in estate agents, very knowledgeable friendly and easy to approach always kept us upto date and always went out of her way for us! Thanks for everything Carl
Carl · 11 November 2016
Agent replied
Thank you Carl, it was a pleasure. I am pleased to have resorted your faith and welcome to High Wycombe! :)
★★★★★ 1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Carly · 8 July 2020
Agent replied
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
Isaiah · 25 September 2017
★★★★★ 5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Russell · 24 November 2016
Agent replied
Thank you russell
★★★★★ 5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
Vanja · 26 September 2017
★★★★★ 5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
Neringa · 4 September 2017
★★★★★ 1/5
GoogleLara, the Sales Manager at Chancellors doesn't know a thing about customer service. Very unprofessional and the way the she speaks to people is terrible.
Doesn't know the correct information about the law of lettings at all. Very rude.
Alison · 25 January 2020
Agent replied
Hi Alison, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GooglePatrick and his team were fantastic. From valuation through exchange they were very supportive and professional. I was very pleased with their service, thank you all.
Bruce · 20 March 2018
★★★★★ 5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Matthew · 10 October 2019
Agent replied
Thank you so much for your feedback
★★★★★ 5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
Carole · 8 October 2019
★★★★★ 5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
Christy · 25 April 2018
★★★★★ 5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
Sophie · 21 November 2016
★★★★★ 5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
Snm · 5 October 2017
★★★★★ 5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
Lissie · 22 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.