Every review we hold for the Chippenham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDo not buy or rent from this company
Do not buy or rent from this company. This has been the worst experience of my life so far.
Deborah · 10 May 2021
Agent replied · 12 June 2024
We are sorry to hear this. Could you please email further details of your experience to us at info@crestnicholson.com with your property address so we can escalate this for you. Kind regards.
★★★★★ 5/5
TrustpilotBlythe Valley Crest Nicholson
Very friendly and detailed explanations.
Wong · 10 March 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotPurchase of New Build
Susan Murray, was efficient and knowledgeable throughout the buying process
Steve · 5 September 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotShow room staff very helpful and very…
Show room staff very helpful and very polite 10/10 for service
Darren · 25 July 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotJulie and Sue are amazing…
Julie and Sue are wonderful ambassadors of your company and kept us up to date and were on hand for any questions we had and quick to reply. Extremely friendly and helped us on our journey to buying our first house together.
Badger · 1 September 2022
★★★★★ 5/5
TrustpilotGreat knowledge
Great knowledge. Friendly staff. Felt relaxed.
Jen · 22 December 2022
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, friendly staff. Lucy wasn’t pushing anything towards me…no pressures.
Ross · 30 May 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 1/5
TrustpilotGreedy developer with incompetent site…
Greedy developer with incompetent site managers producing a p*ss poor effort of a house! Avoid! Wouldn’t purchase another!
Lola · 19 February 2021
Agent replied · 12 June 2024
Dear Lola, we are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can put you in touch with our Customer Service team. Kind regards.
★★★★★ 5/5
TrustpilotExcellent customer service experience
Excellent customer service experience. Will always like to do business with them
Customer · 13 March 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotBrand New Home
We are so delighted with our apartment. This is our first Crest Nicholson home it is head and shoulders above any new build home we have previously purchased. The finish is superb, the bathrooms luxurious and were fortunate to be the proud owners of a wonderful new home. Thank you and well done.
Valerie · 14 April 2020
★★★★★ 5/5
TrustpilotGreat customer service throughout
Great customer service throughout, always there to help!
Ben · 16 August 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotBrilliant
Really kind and helpful. Super customer service and easy to chat to
Eyley · 15 January 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotApartment
This whole process has been so quick and easy.Everyone has informed me clearly.
Jessica · 17 November 2021
Agent replied · 12 June 2024
Thank you for taking the time to write a review.
★★★★★ 5/5
TrustpilotVery helpful and efficient
Very helpful and efficient, with all information provided and queries dealt with promptly.
Luke · 8 November 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotNew House Purchase
Diane and Ellie have been very helpful progressing our purchase and the upgrades we wanted.
Andrew · 11 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 1/5
TrustpilotCrest Nicholson Birmingham City Centre…
Crest Nicholson Birmingham City Centre development, continued to work on site during the early signs of lockdown, also on a Sunday which the council do not allow. Builders constantly swearing, playing loud music and starting work before the allowed time of 8am. Sometimes at 6.30am. Filed a complaint they denied everything!
Mark · 7 April 2020
★★★★★ 1/5
Trustpilotcompletely useless and profit driven…
completely useless and profit driven company with no understanding about customer service ...The service is good ONLY till the point you have made the transaction after that good luck with the defective and faulty items used during the construction process.Why isn't there a regulator to keep an eye on this ?
Mr · 5 April 2020
★★★★★ 5/5
TrustpilotLovely team
Lovely team, very friendly and helpful, answered all our questions.
Veronika · 21 February 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotCustomer experience
The team were great. Always ready to help and talk us through the process.
Mr · 11 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
★★★★★ 5/5
TrustpilotI haven’t seen such quality work in a…
I haven’t seen such quality work in a long time. Excellent team, Excellent job!
Andrei · 18 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotGreat
Great - very happy to help!
Customer · 12 July 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotClaybourne
Staff at the claybourne site have been extremely helpful, informative and professional
Sharon · 14 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
★★★★★ 1/5
TrustpilotAvoid
Avoid. 5 years later, still works outstanding on the block. Fire safety survey has come back- reveals works on external walls are required and balcony materials are in need of replacement. Residents are being forced by the management company to pay £62k to rectify
Matthew · 9 April 2021
★★★★★ 5/5
TrustpilotFriendly and straightforward house…
Friendly and straightforward house buying process.
Customer · 4 April 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.