Trusted Agent profile · Chichester

Cubitt & West Chichester reviews

4.7

★★★★★ Excellent

2,033 reviews across 2 platforms

53 North Street, Chichester, PO19 1HL, PO19 1HL

Part of Cubitt and West, see every office.

Cubitt & West's office in Chichester, at 53 North Street, is rated 4.7 out of 5 across 2,033 reviews on two platforms, including 228 Google reviews rated 4.7.

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4.7 / 5

228

Reviews on Google

This office

Trustpilot logo

1,805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Chichester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nothing was too much trouble when I put…

Nothing was too much trouble when I put my house up for rent. Robin, who lead the process, really does know his market very very well. Robin arranged multiple issues arising and got me a underway as a newbie.

Mark · 7 January 2022

Agent replied · 27 October 2024

Dear MarkThank-you for your kind words about Robin of our Sutton Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director

5/5

Trustpilot

Kurwahn Coote - Excellent Service

This is to appreciate the great efforts put in by Kurwahn Coote in arranging the tenants. All through the services have been excellent and Kurwahn's approach was immensely professional with a personal touch. His efforts in securing tenancy during lock down are commendable.

Shailesh · 15 April 2021

Agent replied · 27 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Maddison and her Posse

Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.

Helen · 27 August 2022

Agent replied · 27 October 2024

Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Nice and quick

Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift

Jon · 20 December 2022

Agent replied · 27 October 2024

Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Good experience to view house with a experienced agent

A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.

Jamie · 23 October 2021

Agent replied · 27 October 2024

Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

VERY PROFESSIONAL AND EFFICIENT

I had been house searching for months and quite frankly, no other agency was as professional and organised as Cubitt and West. One of their team, Jenny, who handled my case was rather impressive: patient, quick to respond and warm while being professional all the while. I got a nice 'welcome to your new home' pack on my move-in date with some really useful items in there too.

Stella · 16 May 2022

5/5

Google

Professional, helpful and friendly. Will go the extra mile to help. Very impressed

Jo · 12 July 2025

5/5

Google

Harry and James have been nothing but helpful when finding my first property. Cannot recommend them enough! Thank you both.

Tamsin · 24 October 2023

Agent replied · 23 October 2024

Hi Tamsin, Thank you for leaving a review! It's great to hear how helpful Harry and James from our Chichester team have been helping you find your first property. We'll pass your kind words along! Best wishes, Cubitt & West.

5/5

Trustpilot

This is a review on Marcus Darrow.

This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.

Wendy · 15 June 2022

5/5

Trustpilot

THANK YOU Becky Darby

A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.

Fabajo · 10 June 2022

Agent replied · 27 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

1/5

Trustpilot

Appalling Customer Service

First off, this should be no stars.

Robert · 8 September 2025

1/5

Trustpilot

Terrible ordeal went to put my flat…

Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!

Customer · 19 August 2022

5/5

Trustpilot

Thankyou to Yasmin in the petersfield…

Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.

Iran · 25 May 2023

Agent replied · 27 October 2024

Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Lovely Julie

Lovely Julie, very welcoming and helpful xxx

David · 4 July 2024

Agent replied · 27 October 2024

Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Dan has been really helpful with…

Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!

Rebecca · 21 January 2022

5/5

Google

Beth took me on a viewing last week. She was very professional and would definitely be using her again!

Samuel · 24 October 2023

Agent replied · 23 October 2024

Hi Samuel, Thank you for leaving a review! It's great to hear how positive your viewing experience with our agent, Beth, has been and we're delighted you'd choose to return to her. Best wishes, Cubitt & West.

5/5

Trustpilot

we have had the best experience with…

we have had the best experience with this agent compared to any of the agents we have used before

OQFs · 20 October 2023

Agent replied · 27 October 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.

5/5

Trustpilot

Rented a property with Marcus…

Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.

Dear · 17 February 2022

Agent replied · 27 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

4/5

Google

We were very happy with the rental property that Cubitt and West found us and have since been impressed with Amy and Helen from the Chichester office throughout the process. Any problems or queries they have been happy to help to ensure it has all gone smoothly. Kate and Mike

Kate · 13 January 2016

Agent replied · 10 January 2025

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West

1/5

Google

Very poor service. Failed to provide full details of house move, had to pull out of transaction.

Paul · 28 November 2023

Agent replied · 23 October 2024

Dear Paul, Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Your concerns have been passed onto our Customer Support team who have been in contact to discuss your feedback and concerns. Kind regards, Cubitt & West.

5/5

Google

Jame's has been helping us throughout the whole process, he's been very helpful, kind and informative. Really great working with him.

Piotr · 15 March 2025

5/5

Google

All the staff we dealt with at Chichester Cubitt & West were extremely efficient and professional. They were very helpful and kept us informed of proceedings at all times. We couldn’t have asked for a better service. Thank you Mr & Mrs Mint.

Alan · 27 March 2024

5/5

Trustpilot

Freya

Freya, at Cubbit & West was fab. She had the answer to any question we had and was clear at every step of the process to rent our beautiful flat.It made the experience stress free and exciting! Thank you Em

Emily · 13 April 2021

Agent replied · 27 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Angel Harmer was a great help

Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.

David · 22 October 2021

Agent replied · 27 October 2024

Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

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