Cubitt & West Chichester reviews

★★★★★ 5/5

Trustpilot

Professional, Reliable and Efficient

Thank you very much to Maddison, Robin, Nicola and Julie for the support and excellent service I have received so far with my property search. I would thoroughly recommend Cubitt and West for their professional approach, reliability and efficiency.

Gill · 22 December 2022

★★★★★ 1/5

Trustpilot

Cubitt and West - an inadequate letting agent

Cubitt and West (C&W) managed my maisonette for 20 months. I have been disappointed with the service that they provided, and I am not able to recommend them as letting agents. I am not a “professional” landlord; I was obliged to leave my lovely home and needed to have it occupied in my absence. C&W offered a fully managed letting package, with a comprehensive range of services and a lot of reassurances set out in detail in their literature. Sadly, for me this turned out to be all talk and little action. The C&W service is of the headless chicken style; “the tenant has contacted us to say that …. (the boiler is not working; the water has a chemical taste; the bathroom door handle is broken). Please advise”. Of course, I had a list of trusted contractors who had worked for me for years, and I was okay about getting them to do some of the work. But when there was a job that they could not do, the C&W contractors either did not turn up at all (= a very unhappy tenant) or charged me three times the going rate for the work. Essentially, I have been paying over £1500 a year for a messaging service; C&W acting as an intermediary between the tenant and me. Sure, that meant that I did not get phone calls from the tenant at 3.00 a.m., but I could have avoided that by managing my property myself using a dedicated WhatsApp group. Of course, C&W did find the tenant, but only by offering him the maisonette at rent £300, £400 below the going rate! Overall, an unhappy experience, and one that does not compare with what I have been told by friends and relatives of their dealings with other letting agents. Cubitt & West, never again!

John · 2 November 2021

★★★★★ 5/5

Trustpilot

Daniel was so very helpful

Daniel was so very helpful. He was polite interested and overall a really nice person , hope he finds our new home we are hopeful. Thankyou Dan .

Jane · 28 May 2022

★★★★★ 5/5

Trustpilot

Vanessa from Cubitt and West Chichester…

Vanessa from Cubitt and West Chichester branch. What a helpful, reliable, positive Sales Manager. A credit to the company and team.

Debra · 5 April 2024

★★★★★ 1/5

Google

I wanted to buy a property that had an unusual situation with the freehold share / lease and was constantly asking for updates and how to move forward. I was told by multiple people that they would start giving me weekly updates and furnish me with the full details so that I could secure a mortage and make an offer as soon as they had them. Needless to say, this didnt happen. I have just called in utter frustration at the lack of updates only to be told they have sold the property.NegativeResponsiveness, Quality, Professionalism

Tess · 24 October 2021

★★★★★ 5/5

Trustpilot

Marcus and Abbie have been brilliant in…

Marcus and Abbie have been brilliant in our journey of finding our home . They have been extremely helpful and some how made everything we wanted possible. I am so glad we went with cubitt and west to find the perfect house for us.

Millie · 23 May 2022

★★★★★ 5/5

Trustpilot

What a team

Madison, Nicola and Emma could not have been more helpful and made the whole experience of selling out property a breeze, couldn’t recommend them enough.

Consumer · 10 January 2024

★★★★★ 5/5

Trustpilot

Sales and Progress deserve a mention and thanks

During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.

P · 14 August 2023

★★★★★ 5/5

Trustpilot

What a STAR

What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.

Alex · 11 August 2022

★★★★★ 5/5

Trustpilot

VERY PROFESSIONA. IMPRESSIVE!!

The process with Cubitt and West was extremely professional and efficient. Jenny was polite but helpful and warm at the same time. Response time was always prompt: impressive!!

Estee · 13 May 2022

★★★★★ 5/5

Trustpilot

Great experience!

Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.

Ainsley · 18 April 2023

★★★★★ 5/5

Trustpilot

I recently sold my house through the…

I recently sold my house through the crawley branch, mainly dealing with Kristine and Nichole. I found them to be very helpful, efficient and got me a very good price. I found the experience very easy and would definitely recommend.

Paula · 28 October 2022

★★★★★ 5/5

Trustpilot

Northend Branch

Northend BranchHolly Mackay Is a true asset to Cubitt & West her customer service skills are second to none and nothing is too much trouble. A*Highly recommend.

Samuel · 17 November 2023

★★★★★ 5/5

Trustpilot

Cubitt and West A**** COMPANY

Cubitt and West have been absolutely fantastic from start .....i would say until finish but I'm moving into another one of there properties because there level of service exceeds every other company I have been with. They employ the most caring and knowledgeable of people who will always help you, no matter your problem/situation. A***** COMPANY AND EMPLOYEES

Hollie · 22 February 2018

★★★★★ 2/5

Trustpilot

Jayde Bose, Thank you xx

Jayde Bose,you were fantastic looking after my mother making sure we were informed at all time HOWEVER ! 1 year it took to move house your team let the side down and if its not you leading next time we wont be using Cubitt & west for the future...!

Tdr · 13 July 2021

★★★★★ 5/5

Trustpilot

Helpful and friendly service

Luke was always helpful friendly and polite

Denise · 10 February 2024

★★★★★ 5/5

Google

Vanessa and her colleagues have been 100% supportive in assisting house hunting, going above and beyond to assist informed decisions. Very professional, efficient, and friendly.

Alison · 28 December 2023

★★★★★ 5/5

Trustpilot

Cubitt and West

I can’t speak highly enough of Cubitt and West - moving home has been seem free with their help, I had the pleasure of having Daniels help and nothing has been too much trouble. Now just the joy of unpacking and making our new house a home!

Jessica · 10 November 2021

★★★★★ 5/5

Trustpilot

Highly Recommended

The team at Cubitt and West have been brilliant in setting up and managing our rental property. They were highly recommended and I can see why!

Benjamin · 4 December 2023

★★★★★ 5/5

Trustpilot

Ciaran helped us with re-letting our…

Ciaran helped us with re-letting our property and provided professional guidance throughout the process. He was quick to respond to any queries we had and we appreciated his honesty when advising us. This efficiency helped us to turn the property around quickly from our previous tenants and to find new occupiers for the date we needed at the required rent. Overall, a great service that met all our expectations.

Landlords · 23 January 2023

★★★★★ 5/5

Trustpilot

A well deserved positive review

A well deserved positive review. Despite a chain free purchase, it’s been an incredibly tricky process. Richard however has remained calm, professional and accommodating throughout. He has gone above and beyond in order to get us over the line and he’s an most definitely an asset to the sector.

Lara · 15 June 2021

★★★★★ 5/5

Trustpilot

Excellent Sales Progressors!

As first time buyers we were very grateful to have a superb Sales Progressor (Julie Bramble) who took care of multiple parties during a complex set of circumstances. Communication was excellent throughout and we felt well informed at all times even when solicitors weren't being particularly helpful!

Gary · 24 October 2021

★★★★★ 5/5

Trustpilot

Professional and efficient

I can’t recommend Cubitt and west highly enough, Ciaran handled the process smoothly and efficiently and made everything easy. If you’re wondering which agent to use Cubitt and west are the best.

LORNA · 20 June 2023

★★★★★ 5/5

Trustpilot

House hunting

Thanking Alia who is currently helping me to find the right property with a smile on her face.

Vidya · 8 May 2024