Cubitt & West Chichester reviews

★★★★★ 5/5

Trustpilot

Thank you to Cubitt & West especially…Julie Bramble

Thank you to Cubitt & West especially Julie Bramble. Julie guided me through the whole selling process of selling my mums house (of which I knew nothing) professionally & diligently. Kept in constant communication with updates & kept me well informed at all times. Always at the end of the phone listening with empathy to my stressed out rants. Superb service. Julie really is a credit to your team.

Elaine · 26 October 2021

★★★★★ 5/5

Trustpilot

A Good Team

The office staff were all very courteous and friendly, making one feel welcome. It is a well run office. My only comment to Estate Agents staff will be that always make sure to contact the client before they contact you. If you promised a weekly update then make sure they get one-even if there is little to report. Francesca was a diamond.

Jeffrey · 3 October 2022

★★★★★ 1/5

Trustpilot

Cancel them

absolute disgrace, I've primarily been "dealt" with, by Lee, Lizzie, and Kirsty, and they've treated me and my partner like animals, expecting me to roll around in sewage and filth, and then act like it's an inconvenience that I'm upset about it. The staff have been rude, and unhelpful, belittling mental health issues and basic human rights. Despite very clearly expressing dissatisfaction, it took 8 months to get my complaint raised to the "Customer support department" who will take 15 working days to "investigate" the complaint, even still with other properties excrement flooding the property. Their phone behaviour is utterly disgraceful, the place appears to be run by a bunch of prepubescent children who seem to everything in their power, to do everything except what's been asked of them, which is nothing more than "please repair what's broken". Mould issues haven't been addressed in over a year, 2 sewage leaks within 3 months, and the continued disregard for basic human needs just shows that they should not be in the business of Serving People. And in this day an age where mental health awareness is higher than ever, their absolute disregard for peoples explicitly mentioned illnesses and struggles, is laughable.If you are the kind of person that likes rolling around in other peoples literal fecal matter, then apply to rent through this agency, as if this is your expectation I can guarantee they will go above and beyond for this.I'd actually petition that this estate agents are worse than the infamous Brand Vaughn for anyone familiar with this similarly parasitic company.

Dom · 27 September 2024

★★★★★ 5/5

Trustpilot

Dan was a huge help from booking a…

Dan was a huge help from booking a viewing to completing referencing. Compared to previous experiences with different letting agents, he made sure this went very smoothly with his prompt replies to all emails and calls.

Leo · 23 July 2024

★★★★★ 5/5

Trustpilot

Thanks to Holly Mackay and the rest of…

Thanks to Holly Mackay and the rest of the team at Cubitt & West for their very efficient work helping me sign onto a house. Holly was quick to resolve any problems which arose and really helpful throughout the process, making it so easy! Thanks again!

Carwyn · 10 January 2024

★★★★★ 5/5

Trustpilot

Paige has been nothing but outstanding…

Paige has been nothing but outstanding in every way right from the off and made this move not only easy but also a pleasure , she is a real gem to have working for you

Ben · 30 July 2024

★★★★★ 5/5

Trustpilot

Zoey McGovern

I’ve had some pretty dire experiences with estate agents over the last year, but my faith has been restored by the AMAZING Zoey! Zoey is a pleasure to deal with, who really wanted to understand our requirements. Zoey has been extremely proactive and is a credit to the branch.Keep up the good work Zoey and I hope we manage to find our forever home with you!

Alex · 3 March 2022

★★★★★ 5/5

Trustpilot

Top marks for Horley branch!

Just bought a flat in Central Horley with the help of Ellie from Cubitt and West Horley branch. She was always cheerful and helpful, and any time there was anything we needed she was always quick to get back to us. She also put us in touch with a brilliant mortgage broker, in fact, everyone involved at every stage helped the purchase to go through without a hitch. Thanks Ellie!

James · 28 June 2021

★★★★★ 5/5

Google

I can only say that katie from cubitt & west is absolutely fantastic, when I first contacted katie about my living situation, She instantly took over my case and got me housed in under two weeks, absolutely brilliant service and would highly recommend cubitt and west, thank you so much katie you are a super star.

Mark · 11 May 2026

★★★★★ 5/5

Trustpilot

Hannah Brasier is brilliant

Hannah Brasier is brilliant. Always helpful and efficient and keeps a calm head in a crisis.

John · 9 March 2026

★★★★★ 5/5

Trustpilot

Great experience!

Julie, Emma, Maddison and Nicola were all fantastic and finally got my property, in a tough market sold and I have now exchanged contracts.. great service and great team would highly recommend! Cheers guys

Har · 9 August 2024

★★★★★ 5/5

Google

Vanessa has been diligent and has kept in regular contact with me over the past 6 months, constantly suggesting properties for me to buy within my budget and location. Vanessa always has suggestions and ideas. Thank you for all your efforts and taking the time to reach out

Paul · 24 October 2023

★★★★★ 5/5

Google

Just want to say how fantastic both Charlotte and Ffion have been through this whole process selling our home, it’s been a bumpy road and they have been amazing at making it as smooth as possible, always on the end of the phone. Cannot recommend them enough, thank you so much guys. You’re all stars!

Harriet · 11 May 2026

★★★★★ 5/5

Trustpilot

Abi Valentine-Rugg is a star!!

Abi Valentine-Rugg is my point of contact and she is an absolute star!

Tom · 25 March 2026

★★★★★ 5/5

Trustpilot

Great first experience with Cubitt & West

Daniel Nouari was great, friendly, professional, prompt, and easy to work with. He made the process of setting up our rental painless, even when he had to wait for us to come late on a Saturday. All in all this is a good first experience with Cubitt & West.

Craig · 17 September 2023

★★★★★ 1/5

Trustpilot

Unethical practices

Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.

Sandeep · 28 August 2024

★★★★★ 3/5

Trustpilot

Thank you Tom Hadlow

I have not had many great experiences with Cubit and West, honestly. But Tom Hadlow from the property management dept has been the one shining star in the midst of loads of disappointment. He has been kind, professional, courteous and tried to be helpful. He tried to deliver what he promised but couldn't do so always as his hands were tied by a corrupt organisation. If at all I ever think of using cubit and west again (I'd have to be desperate if I do) it will be because of Tom. All the best to him in his career.

Sandeep · 28 August 2024

★★★★★ 5/5

Trustpilot

Becky is very friendly and supportive

From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help

Jack · 17 June 2024

★★★★★ 5/5

Trustpilot

We had quite a tricky house sale and…

We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.

Susan · 4 July 2024

★★★★★ 5/5

Trustpilot

Julie bramble

What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.

A · 7 December 2022

★★★★★ 5/5

Trustpilot

Hi I would like to express my thanks to…

Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company

Amanda · 12 April 2023

★★★★★ 5/5

Google

Katie assisted us in letting our property quickly and efficiently. She kept us up to date with each stage of the process and made it a very stress free experience.

Howard · 11 March 2026

★★★★★ 5/5

Google

We met Ffion when she showed us round a house. I really liked how friendly and chatty she was! She has also been putting in so much effort for our house sale as well. She is really enthusiastic and approachable!

Sophie · 15 December 2025

★★★★★ 5/5

Trustpilot

A huge thank to the Southsea team

I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.

Sherria · 26 July 2022