Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
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5/5
GoogleHighest of praise for Wards Estate Agents and I would have no hesitation in recommending them or using them in the future.
I started my house selling journey in May 2025 and as soon as I met Annette I knew I was in good hands. Annette's professional advice and knowledge of the housing market instantly filled me with confidence.
The whole team were quite simply wonderful.
There were a few bumps in the road completing on my sale and onward purchase (buyers dropping out in the chain) but everyone at Wards worked incredibly hard to make it all happen.
The communication, guidance and endless contact with Sophie during the sales progression process was brilliant. I can't thank the whole team enough, again extremely highly recommended.
Leanne Β· 19 March 2026
Agent replied Β· 26 March 2026
Thank you so so much for this outstanding 5 βreview !! It has been an
absolute pleasure to work with you on selling your home, and helping assist on your onward purchase. All of the team at Wards Estate Agents wish you and your family all the very best. We also appreciate you mentioning that you would recommend us, thank you ever so muchπ
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5/5
FacebookHighest of praise for Wards Estate Agents and I would have no hesitation in recommending them or using them in the future.
I started my house selling journey in May 2025 and as soon as I met Annette I knew I was in good hands. Annette's professional advice and knowledge of the housing market instantly filled me with confidence.
The whole team were quite simply wonderful.
There were a few bumps in the road completing on my sale and onward purchase (buyers dropping out in the chain) but everyone at Wards worked incredibly hard to make it all happen.
The communication, guidance and endless contact with Sophie during the sales progression process was brilliant. I can't thank the whole team enough, again extremely highly recommended.
Leanne Β· 16 March 2026
Agent replied Β· 21 March 2026
Thank you so so much for this outstanding 5 βreview !! It has been an
absolute pleasure to work with you on selling your home, and helping assist on your onward purchase. All of the team at Wards Estate Agents wish you and your family all the very best. We also appreciate you mentioning that you would recommend us, thank you ever so muchπ
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5/5
GoogleWe had a great experience selling our home with Wards. Annette and her team were friendly, professional, and always easy to contact. They kept us fully updated throughout the process, responded to all our questions quickly, and worked hard to keep the sale moving smoothly. We really appreciated their support and would happily recommend them to anyone looking to sell their home! π
Sarah Β· 5 March 2026
Agent replied Β· 26 March 2026
Thank you for such a remarkable review ! It was great to work with you on your sale, and see it through to your new home. We wish you and your family all the bestβ€οΈ From all the team at Wardsπ‘ β¦
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5/5
GoogleWe would highly recommend Wards Estate Agents. Annette is very professional and knowledgeable and gives you very good advice, nothing is too much trouble. Her team are excellent and are very friendly when speaking over the telephone if you have any queries. I have to say I dealt with Sophie whilst going through the process and I have nothing but praise for her, she certainly knows her job and she went above and beyond for me, what an amazing asset to Annette and her team, she kept me informed most days which personally I thought was great as it can be a quite a stressful process.
Many thanks to you all.
Andrea and Paul
Andrea Β· 9 April 2025
Agent replied Β· 25 December 2024
Hi Andrea, thank you for your kind words, and knowing that you would recommend our services, is really appreciated :) Wishing you and Stephen all the best. The Team at Wards !
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5/5
GoogleSophie was excellent throughout from booking the first viewing all the way to completion, answered all my questions and replies were always quick. I would highly recommend wards! Also a lovely gift waiting in the house for when I got my keys which was lovely!!
Paige Β· 12 March 2026
Agent replied Β· 26 March 2026
Thank you for your kind words. It is a pleasure to know that you had a wonderful experience purchasing your first home with us π‘π β¦
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4/5
GoogleBought through Wards and was generally a good experience. They always kept in contact with us during the purchase although there was one member of staff who was quite abrupt in their messaging to us. In the email confirming acceptance of our offer, it had very stern messaging from Hannah saying that they would be looking to return the property to market if they feel good progress wasnβt being made, which in my opinion is quite abrupt considering our offer had been accepted in the very same email. It took some of the excitement out of having our offer accepted as it felt quite threatening. There were points during the purchase where emails followed a similar tone. The only negative on an otherwise good experience.
Craig Β· 17 October 2024
Agent replied Β· 22 October 2024
Good morning Craig
Thank you for your 4 **** Review- it is very much appreciated by myself and the team at Wards!
However, I am extremely sorry to hear that you had a slightly negative experience with regards to communication during the transaction of the purchase with one of our sale progression team which resulted in slightly tainting the excitement of your property purchase, which we clearly would hope to not intentionally do.
I take our service to clients very seriously and I sincerely apologize if we fell short in this area during your purchase of this property through Wards. Please be assured that this matter has now been further investigated, and steps deemed necessary to retain our good service have certainly been taken.
We wish you much happiness in your New Home!
Kindest regards,
Annette Ward
Director
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5/5
GoogleWe just sold our property using Wards estate agents, and we couldn't be happier! Annette Ward is a very knowledgable and capable agent, we had every confidence in her, and the price she maketed our property at, was absolutely spot on. The sales team in the office were friendly and helpful, with a special mention for Hannah, the sales progression lady, who kept us informed and up to date throughout the whole process. A local agent with a local office, brilliant service.. thank you!
Tina Β· 27 June 2024
Agent replied Β· 26 August 2024
Thank you kindly, for your positive comments. We are are so happy that you were pleased with our service :)
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5/5
GoogleWeβve just completed on our new bungalow and canβt fault Sophie and the team at Wards at all. Theyβve kept us up-to-date at every stage, helpful, friendly and professional. We would definitely recommend them! Thankyou!
Robbiehague Β· 26 December 2025
Agent replied Β· 26 March 2026
Thank you for taking the time to leave such a positive review. We wish you all the best in your new home π β¦
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5/5
GoogleWards have been excellent helping me through the house buying process Sophie always responded to any enquiries that I had quickly and helped keep everything running smoothly. I would definitely use wards again and thank you Sophie.
Derek Β· 26 October 2025
Agent replied Β· 26 March 2026
Thank you so much for your glowing review. It was a delight to help you in your purchase of your new home, we're so pleased for you !
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5/5
GoogleWhen selling our parents' home we had a difficult time with our chosen estate agent. After changing to Wards our experience was completely different. We were given constructive advice from the start with Annette snd support from the whole team throughout the process. Communication was excellent and we were kept up to date with the progression of the sale.
I would certainly reccommend Wards when buying or selling a property.
Thank you so much Annette,Hannah and the team.
Catherine Β· 28 April 2024
Agent replied Β· 26 August 2024
Thank you Catherine, for your lovely words. We are so happy that you were pleased with our service :)
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5/5
GoogleSophie and the team handled the sale of my parents home from start to finish, I highly recommend Wards
Chris Β· 26 February 2026
Agent replied Β· 26 March 2026
Thank you for a 5 Star Review, it is most apprecaited and great to know you would recommend us to others ! π‘β β¦
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5/5
GoogleSophie wasnβt actually our estate agent but was part of the chain we were in but she kept us informed and was really good with communication. Thank you Sophie!
Lucy Β· 26 November 2025
Agent replied Β· 26 March 2026
Thank you for such an amazing review, it was lovely to be a part of the process to help you with the purchase of your new home !
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5/5
GoogleMoving house is NOT a pleasurable experience but Annette and her team made it the best experience possible. Support from Wards was outstanding. Information was shared immediately, concisely and directly. Special mention must go to both Annette and Sophie who worked above and beyond what was actually required to support us through a very difficult time. We will be eternally grateful for their efforts and would (have already!) highly recommend the Wards experience. Thank you all πππ!
Ieuan Β· 29 January 2024
Agent replied Β· 26 August 2024
Your kind words are much appreciated. We are so glad that we could be of assistance, and made the experience less excruciating for you :) Happy to help.
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5/5
GoogleWe can highly recommend Wards Estate Agents. Annette is professional and very knowledgeable on all aspects of selling your property and soon puts you at ease. Sophie was great throughout sale and even though there was problem in the chain she rang us an every stage to keep us updated and fully informed. A big thank you to all.
Jill Β· 26 November 2024
Agent replied Β· 10 December 2024
Thank you for such lovely feedback Jill. It was such a pleasure working with you throughout the transaction. Wishing you all the best, the Team at Wards Estate Agents
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5/5
GoogleAfter experiencing very unprofessional behaviour from another estate agent when viewing properties for my parents, the service from Wards was totally different - excellent in all respects and extremely professional. We were so impressed we instructed them in the sale of a property and Annette and her team were all fantastic. Great communication, keeping us up to date with the sale progression and very competitive rates. Sophie in particular was a pleasure to deal with and made the whole transaction a stress free one. Annette and her team deserve more than 5 stars!
Fiona Β· 2 November 2023
Agent replied Β· 1 January 2024
We are really grateful to hear that you had such a stress free experience buying and selling through Wards. Wishing you and your parents all the best !
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5/5
GoogleSophie was really helpful, communicative and responsive through the entire process. Hopefully I never have to move again, but would certainly use Wards if I needed to!
Andy Β· 26 November 2025
Agent replied Β· 26 March 2026
Thank you for such a positive review, it is great to know that you received such great service from the team. We wish you every happiness in your new homeπ β¦
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5/5
GoogleThe team at wards are amazing, from start to finish they have been amazing and really helpful. Especially at the end, towards completion they were more helpful then the solicitors! Which in our case was a blessing. I found speaking to them was easier then the solicitors as they were actually willing to help us. So thank you Wards Estate Agents for everything
G Β· 26 February 2026
Agent replied Β· 26 March 2026
Thank you for a 5 βοΈ review! It was a pleasure working with you and wish you all the best in your new home π‘ β¦
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5/5
GoogleSophie was brilliant kept us informed all through. We have not moved house for 39 years so things are very different now. Sophie answered our questions (sometimes silly ones) and made us feel reassured. Please pass on our sincere thanks to her.
Regards Betty and Alan Moss
Bett Β· 9 April 2025
Agent replied Β· 2 May 2025
Thank you for a really positive review. We are pleased to hear that you experienced such good service when purchasing your new property. We wish you all the best in your new home :)
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5/5
GoogleAnnette and the team were very helpful throughout my recent move which involved selling my house and relocating in the south of England. There were one or two difficult moments when it seemed the process might stall but throughout they were communicative with fresh ideas which has resulted in everything coming together. I am very happy with their work and would recommend their services wholeheartedly. Thank you Annette, Sophie, Hannah & Rebecca!
Christine Β· 28 February 2024
Agent replied Β· 26 August 2024
Thank you the wonderful review Christine. We were more than happy to help, and we are so glad that you are settling into your new home. The chocolates went down a treat :) Thanks again!
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5/5
GoogleHannah & Annette were absolutely amazing during our sale and purchase with them!! Nothing was too much hastle at all and we appreciated all their help throughout⦠especially Hannah who almost acted as our solicitors PA bless her to try and get things moving quicker!! You are a star!!
Would recommend them to anyone we speak to. Leonie & James
Leoni Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you so much for taking out time to leave such an outstanding review. We are so pleased that you were happy with our service, and we hope that you have settled into your new home :)
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5/5
GoogleThanks so much to the team who helped us buy our new house, particular thanks to Sophie who kept us informed how the move was progressing. We were able to view the house a couple of times and also a further visit to take measurements prior to moving in. Thanks to those who showed us round, we were able to view at leisure and questions were answered, thanks Gail, Rob and Jill (if Iβve remembered names correctly!)
Carole Β· 23 October 2023
Agent replied Β· 29 October 2023
We are so pleased to hear that you are happy with our service in office and when viewing the property also. Wishing you all the best in your new home! From all the Team at Wards x
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5/5
GoogleAs first time buyers, the process can be very daunting. From going to viewings all the way through to purchasing our 'first home' Wards have been exceptional. Especially Hannah. No question was every to much and she explained everything in an easy to understand way. communication throughout the time has been flawless. We Cant recommend or thanks her enough!
Kelly Β· 24 September 2024
Agent replied Β· 22 October 2024
Thank you for making the time to leave us a review. Your kind words are much appreciated.
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5/5
GoogleAll of the staff at Wards Estate agents are simply fantastic. Annette and her team go above and beyond at every connection I have had with them . They generally care and are committed to meeting our every need. The team have kept us up-to date with the progression of the sale and communicated with our solicitors, the purchasers as well as myself to ensure a smooth journey from start to finish. I would highly recommend Wards Estate Agent to anyone that is looking into selling their property.
Shona Β· 1 May 2023
Agent replied Β· 31 May 2023
Thank you for such positive feedback, it is much appreciated. We are happy to hear that you had a great experience with Wards.
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5/5
GoogleViewed a property in Walton Chesterfield with Gill, Gill was exactly what I wanted in a sales agent. Knowledgeable, patient and utterly lovely; it was like walking around with a friend. It became obvious that the house wasn't suitable for me but she didn't make me feel like I'd wasted her time and was trying to get rid of me which can sometimes happen, but she offered alternative options and shared her local knowledge. Fantastic experience, Gill is a huge credit to your team. Thank you.
Emma53md1 Β· 1 May 2023
Agent replied Β· 31 May 2023
We are delighted to hear that you had such a great experience being shown round one of our properties and we are really grateful that you have provided such positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.