Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional service
We made a reservation at Vicker’s grange DN11 and we have had a lovely experience so far, Karen has been of great help she keeps us up to date about the development, goes extra mile to make us satisfied and takes her time to answer every question. Karen is a great asset to Gleeson Homes as she is very knowledgeable and she treats her clients with care and respect. I would recommend Vickers Grange; they’ve got an excellent team
Victor · 16 November 2023
Agent replied · 13 June 2024
Hi Victor, thank you for taking the time to complete a review!We are delighted to hear how well Karen is looking after you and will be sure to share this review with Karen who will be pleased to hear that you are so happy with the support she is providing.Kind regardsGleeson Homes
★★★★★ 5/5
TrustpilotBrilliant
From the moment we registered our interest at Rainsborough Park, Louise has been amazing! From accommodating site visits at short notice to weekly updates via email. Louises communication has been outstanding! We are very grateful for all her help in our buying process. As first time buyers, she has supported us extremely well. Thank you Louise!
Lydia · 15 December 2024
Agent replied · 23 December 2024
Hi Lydia, Thank you for your five-star review and congratulations on purchasing your first home at our Rainsborough Park development! We will pass your kind words on to Lousie. Thank you, Gleeson
★★★★★ 5/5
TrustpilotTina at Model Walk
We have purchased a property at Firbeck Fields and a full review will follow once we have taken possession. We had considered several developments in the area and on the whole, engagement with the sales staff has been good. Just wanted to say at this stage that Tina at Model Walk was particularly helpful and was happy to go that extra mile if she was getting the sale or not. Nicola & Mel
Mel · 24 February 2024
Agent replied · 13 June 2024
Thnk you for your review Nicola and MelWe are pleased to read how well Tina has looked after you during your purchase journey so far, and we look forward to you moving into your new Gleeson Home soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGaia Martelluci
The whole conveyancing process was made very simple by Gaia whose knowledge and guidance was a 10 out of 10. Highly recommend buying with Gleeson especially the Stoneyford Green development. Thank you Gaia
Customer · 14 September 2025
Agent replied · 13 June 2024
Hi,
Thank you for your review and recommendation! We are delighted to hear that Gaia provided such exceptional support throughout your conveyancing journey. Her professionalism and expertise are truly valued, and we will ensure your feedback is shared with her. We are also pleased that your experience at Stoneyford Green has been so positive. Thank you once again for choosing Gleeson, and we wish you every happiness in your new home.
Kind regards
Gleeson Homes
★★★★★ 5/5
TrustpilotWe are making arrangements to return…
We are making arrangements to return from living in the USA back to the UK and we arranged various visits to Gleeson sites in Cumbria. The service we received was excellent by the sales staff, especially the help provided by Carol at the Barley Meadows site in Abbeytown and Caroline at the Chimes Bank site in Wigton was also excellent. Both were very helpful and made the process of selecting a house a real dream.
Simon · 9 January 2024
Agent replied · 13 June 2024
Thank you for your review Simon.Its great to hear that after your adventures abroad, its Gleeson that you have chosen as the developer to provide you with your new home. We are really pleased to hear that the service provided by our sales teams on two different developments has been excellent, and we wish you all the best as you settle back into life in the UK in your new Gleeson home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCustomer Experience
I just wish to add my name to the list of reviews that express their satisfaction with Gleeson Homes at The Green, Blidworth. I wish to say a big thank you to Mary, whose patience and professionalism helped us throughout our move. I would also like to give a special thank you to Richard ( Site Manager ) and Julia ( Customer Care ) whose continued support after our move has been greatly appreciated.
Judy · 27 January 2024
Agent replied · 13 June 2024
Thank you for your review JudyWe are certainly proud of the work that Mary and the entire team at The Green are providing to all our customers, including yourself!We will be sure to pass on these kind words, as they will be very much appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBracks Farm - Great customer service!!
What a wonderful visit to the Bracks Farm sales office yesterday, meeting Alison who was covering the usual sales woman. She was so reassuring & knowledgeable & we feel much more reassured about the process after talking to her. Hoping that she’ll be able to sort things out for us this week. 🤞
Julie · 10 May 2026
Agent replied · 13 June 2024
Hi Julie,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotGreat experience 🤩
Mauricia, she is very kind, lovely and professional. The experience was amazing, she kept us updating through whole process, we really enjoyed and had a great experience. She is one of kind 😊😊😊
Rashad · 21 September 2026
Agent replied · 10 October 2026
Hi Rashad,
Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience.
Wishing you all the best in your new home!
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotSales advisor Tom
Sales advisor Tom who we’ve met at the Bracks Farm branch has been brilliant with us, answering all questions and finding we don’t have many questions to ask as he’s thought of everything we may want or need to know!
Kate · 6 August 2026
Agent replied · 24 September 2026
Hi Kate,
Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience. We are pleased to hear how helpful Tom has been in answering your questions and supporting you through your journey.
Wishing you all the best in your new home!
Kind regards,
Gleeson Homes
★★★★★ 1/5
TrustpilotPost development
Post development, development not complete. All houses sold Gleeson leaves. Roads unfinished, communal gardens not completed, lots of builders waste left on site. Many phone calls to chase Gleason, no response or someone will call you back. Appalling customer service. Would advise people not to buy a Gleason home. Happy to share photos of the mess they have left…… site is Rhodes Point
Alex · 1 October 2026
★★★★★ 5/5
TrustpilotThe Pastures
Competed a couple of days ago and everything is look really good!! Being a first time buyer can be very daunting and Mary was so friendly and helpful, she made the whole experience great and answered any questions I was unsure of!! The house it lovely!! They got all my extra correct and it looks better than I imagined!! I want to thank Mary and the team for making this such a positive experience!!
Fay · 23 December 2023
Agent replied · 13 June 2024
Thank you for your review Fay.We are really pleased to hear how well Mary has supported you during your purchase journey, and that you have had such a positive Gleeson experience overall.Hearing this coupled with how lovely your house is really makes our day!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotOur experience with Gleeson homes has…
Our experience with Gleeson homes has so far been easy and smooth sailing. We reserved our home in July 2024 and are now currently waiting for a completion date. The sales women Nikita has been amazing since reserving. She has been very accommodating to our needs and efficient with communication. We look forward to moving into our brand new home!
Dana · 6 September 2024
Agent replied · 27 October 2024
Thank you for your review DanaWe are pleased to read that your Gleeson journey has been smooth so far, and we really appreciate you taking the time to share this positive feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI bought my home from Gleeson Homes…
I bought my home from Gleeson Homes nine months ago, and I couldn’t be happier with the experience so far. Any issues I’ve had have been very few and, when something has needed attention, it has been dealt with immediately.
Paul · 29 July 2026
Agent replied · 24 September 2026
Hi Paul,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Congratulations on your new home and thank you for choosing Gleeson.
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotMiddlestone Meadows plot
It’s been over a year since we moved into our lovely home and we never had a problem since. The journey was a bit hectic for me as I was pregnant that time and working at the same time but Jackie was fab and very helpful and made the journey smooth for us. Jackie knows exactly what she’s doing, professional, very pleasant lady. I would definitely recommend Gleeson homes in Middlestone Meadows.
Joyce · 19 January 2024
Agent replied · 13 June 2024
Thank you for your review JoyceIts delightful to hear how well Jackie looked after you at what must have been a very busy time for you and your family.We will be sure to pass on your kind words to Jackie, who we are sure will receive them with much pride and appreciation!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLovely helpful staff… visited Gleeson…
Lovely helpful staff… visited Gleeson in Knowsley last week and the staff couldn’t have done anymore to help. It’s really hard house hunting with little ones in tow but Kath and Karen were really patient with us as a family and so helpful even having colouring for the kids! Plenty to go away and think about for us and some beautiful homes to look around… thank you for all the information!
Danielle · 5 February 2024
Agent replied · 13 June 2024
Thank you for your review DanielleIts great to hear how well Karen & Kath have looked after you on your recent visit.We understand the juggling act that all parents have to do with a young family, and your children are more than welcome whenever you visit us!We hope to see you again soonKind RegardGleeson Homes
★★★★★ 5/5
TrustpilotScott Hawthorn Fields
Scott Hawthorn FieldsWe moved in a few weeks ago to our new house on the hawthorn fields development and couldn’t be more happy Scott was so helpful the whole time even when we were the first to reserve on our street and the last to move in as the sake of our house fell through twice. Couldn’t have asked for anyone better to help and support us with everything.Thank you Scott.
Shania · 12 January 2024
Agent replied · 13 June 2024
Thank you for your review ShaniaWe are delighted to hear that you are happy with your new Gleeson home, and the service that Scott provided during your purchase journey.We wish you many happy years in your new home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn at Bracks Farm
John at Bracks Farm made buying mine and my girlfriends first home so much easier. He went above and beyond to help us with everything we asked for no matter how big or small. His help and support during all of this process was amazing and we really appreciate everything! We highly recommend John to anyone looking to buy a home.
Euan · 19 July 2024
Agent replied · 24 August 2024
Thank you for your review EuanIt is lovely to read such fantastic recognition for the work that John has done for you on our Bracks Farm development, and we really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotUnfinished after nearly 6 months moved in. With 2 year update.
*Updated one week after receiving a reply**2 years on. An update*Almost 6 months into being moved in.The garden has not been leveled by Gleesons. I have had to contact and deal with the landscaping company by myself(which have been very helpful).Gleesons have not contacted me as you may expect from them replying so very quickly this to poor review. Not to mention I've left voice messages and called head office several times over the last month and a half trying to get someone to contact me. The number I was provided as my customer care number is a dud and does not work either.I messaged the project manager who basically fobbed me off saying I needed to deal with the landscaping company... even though they are supposed to have sorted the leveling out of the soil in the garden. They haven't even cut down a drain pipe and fitted a cover. I just have 8 inches of plastic 6" pipe sticking up down the side of the house. The manhole in the garden isn't fitted properly. Underneath the drains are full up of soil which is a concern in itself to their work.**2 year on update. They post very diligently in response to poor reviews. Yet they lie about contacting you. Noone was ever in touch like their social media person on here said they would be. Also. I'm out of my 2 year warranty now and have just discovered. Due to damage in the kitchen ceiling. Their plumbing under the bath has a leak.Do. Not. Buy. Gleesons!
Adam · 11 May 2023
Agent replied · 13 June 2024
Hi Adam, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
★★★★★ 5/5
TrustpilotOusterley Woods
Ousterley Woods, Stanley.
Peter in the sales office has been fantastic with helping our daughter, as she is all new to this being her first home. Very helpful from start to finish.
Lisa · 4 September 2026
Agent replied · 13 June 2024
Hi Lisa,
Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience so far.
Wishing your daughter all the best in her new home!
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotWe are currently in the process of…
We are currently in the process of buying our forever home. Catherine (The Rowans development) has been so helpful and efficient in every way possible. Nothing has been too much trouble. We’re so glad that Catherine is there to provide us with all the information that we need and so far she is making the process so easy.
Kimberley · 24 August 2024
Agent replied · 27 October 2024
Thank you for your review KimberleyWe are delighted to read about the great purchase journey you are currently on and the support being provided by Cathrine at The Rowans.We wish you well with the remainder of your journey!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotFrom the start to this stage of…
From the start to this stage of contract exchange, Mauricia Shea have been so wonderful with her warm reception, guidance and professionalism. These have made the process so seamless for us.
OMORUYI · 4 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience.
Wishing you all the best in your new home!
Kind regards,
Gleeson Homes
★★★★★ 5/5
TrustpilotFantastic customer care
We are currently in the process of purchasing a Gleeson home. Mary has been absolutely fantastic, given us all the information when needed and asked and made the process of buying our first home together amazing so far!From booking our visiting to asking lots of questions nothing has been too much for Mary. The experience we have had with Gleesons has been made by Mary ! Thank you!!!!
Consumer · 29 January 2024
Agent replied · 13 June 2024
Thank you for your reviewIt is very pleasing to hear how our Sales Executive Mary is looking after you as you purchase your new Gleeson home.We pride ourselves in looking after all our customers, but we recognise the need to be especially attentive to the needs of our first time buyers to ensure that we hand hold each and every one through the process.Thank you for your kind words, we will be sure to share these with Mary who will be delighted to hear them.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent and easy buying process
It has been a pleasure dealing with Gleeson so far, Victoria has been amazing from the start making the process hassle and stress free. Victoria is in regular contact with us to update on the build progress and we can’t wait to move in. Excellent service and would definitely recommend asking for Victoria if you are interested in buying at the spring mill development.
Customer · 5 April 2024
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the service that Victoria is providing to you, and that she is keeping you updated on the progress of your new home.We look forward to the exciting day when we can hand you the keys to your new home, and welcome you fully to the Gleeson family!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBrilliant Experience with Gleeson
Where do I start, from start to finish everything was seamless! Suzanne our sales manager was brilliant! She was very patience and accommodating from the start. She was always a phone call away and willing to answer any queries we had. We met Steve our site manager later on in the process but what a lovely guy he was, very friendly and helpful. Both him and Suzanne made our experience a great one.Best customer service and we would always recommend Gleeson to anyone. Thanks so much Gleeson for making out journey of getting a house awesome.
Olawole · 13 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
