Gleeson Homes Yorkshire South Chesterfield reviews

★★★★★ 5/5

Trustpilot

Gleesons sales team.

I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..

Trevor · 22 March 2024

★★★★★ 5/5

Trustpilot

Outstanding is the only word I can use…

Outstanding is the only word I can use with regards to my experience of Mauricia. From the moment I met her, the service she has provided me has been exceptional. From prompt responses to requests done in person and on the phone, she has kept me well informed. She not only has professionalism but a very caring nature in my opinion. She really has taken my personal circumstances into consideration when providing me with support. I would never hesitate to recommend her and feel she is a true asset to Gleeson. Thankyou for your help, it truly is invaluable .

Manj · 21 July 2022

★★★★★ 5/5

Trustpilot

To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo.

To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo. Very positive experience. If it was not for Mouricia We wouldn’t have owned Liffey today at Northside. We waited for the site for a whole year and witnessed Gleeson put up the first stone. As always we are still excited for our new house. Mouricia and Louise responded back to my queries promptly helping in smooth operations. Mo is a great guy and deserves alot for his understanding and hard work. Louise is great situational handler. James the CEO of Gleeson is a down to earth and decent guy. Mouricia deserves a place in top benches of Gleeson as she posses great team leading skills. Many thanks to the entire Gleeson homes team and for serving us. I hope they will work on their after services too. Five star. Urshia & Faisal

Prince · 19 July 2022

★★★★★ 5/5

Trustpilot

Bought a Fergus at park Avenue

Bought a Fergus at park Avenue what fantastic service we have received from the sales staff Tammy head office staff and of course the builders and the site manager. I think people need realise its a man made product and there are going to be problems but most of them are being sorted now. We have really enjoyed the whole experience and are very happy with our Gleeson home. Gleeson should be very proud of the staff that work or support the park Avenue Development as the sales manager and Beth and Tammy was helping with the cleaning to get a house ready for a customer was lovely to see the support they give. Also the site manager is very approachable and helpful.

Adam · 13 July 2022

★★★★★ 5/5

Trustpilot

House purchase

I'm at the very beginning of my house move journey with Gleeson homes. My experience with the Sales executive Caroline at Chimes Bank Wigton has been exemplary and she has provided a professional service. Through out she has been very helpful and informative..steering me through each stage in the house buying process. Highly recommend Caroline at Gleeson homes, Chimes Bank Wigton.

MrsWendyHickey · 4 February 2024

★★★★★ 5/5

Trustpilot

Charlotte (Bridlington Pinfold Park 2)…

Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better. Knowledge of the houses we looked at to keeping us updated on how the house was getting on. Would highly recommend!

Joe · 1 October 2026

★★★★★ 5/5

Trustpilot

Mauricia and Louise - northbeck grange

Me and my partner recently purchased a beautiful home in West Yorkshire at the northbeck grange site. I would like to thank Mauricia and Louise for their hard work and helping me and my partner as first time buyers through our home journey. They have been excellent and provided good communication whenever we have needed to ask anything regarding our house they have been kind enough to call us in for a chat and go though things with us. We couldn’t have asked for better sales assistants. Louise was like talking to a friend she made us feel so welcome. Thank you for all your help and a big thank you for helping us through this stressful time. Zaynab rangzeb and Mohammed adris PLOT 12

Zaynab · 29 June 2022

★★★★★ 5/5

Trustpilot

Thank you Adam - Sutton Heights

Adam is definitely an asset to the company and always a pleasure to be dealing with him. Just want to say a massive thank you..Excellent costumer service by Adam WatsonHe helped us to have a better understanding of the housing process at Gleeson homes. The extra support he gave us was amazing and helped me and my husband through such a stressful time.Yes we have had problems which comes with every new build property but Adam have been quick to fix for us, before moved in! He has passion for his work not just through you into a corner after given keysI would highly recommend Gleeson,PLOT 115

Simone · 28 June 2022

★★★★★ 5/5

Trustpilot

John - Bracks Farm

John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!

Sydney · 18 July 2024

★★★★★ 5/5

Trustpilot

Gleeson Kilkenny 2022 - bought through Forces Property Direct

We reserved our Gleeson Kilkenny in February 2022 with the help of Forces Property Direct. From the moment we reserved our plot, Adam (Sales) kept us fully informed of the progress with our build, helped us pick our options and answered any questions we needed advice on. We completed in May 2022 instead of June so we were pleasantly surprised to be moving into our new home earlier than planned. We picked up a couple of small things on home demo day which were sorted before we moved in. This really set the precedent for things moving forward and Simon (Site Manager) has been extremely helpful throughout the whole moving-in process. Any issues we've had, he's rectified straight away, nothing is too much trouble for him. We are now almost a month after moving in and are very happy in our new home at the Sutton Heights development, a huge thanks to Adam, Simon and Dan, they are a credit to Gleeson Homes. *An added note, all of the issues we've experienced have been minor and just small things you might expect with a new build home.

Abigail · 20 June 2022

★★★★★ 4/5

Trustpilot

It was exciting to reserve 2 bed…

It was exciting to reserve 2 bed property with Gleeson, booking process was really smooth and supportive. Great thanks to Victoria for making it easy. I was just little disappointed on 2 things1. No carpeting/ flooring is included in new built home otherwise expectation was home should be ready to move in.2. House extension conservatory is not permitted that in my case was desperately needed. It is starting stage,i am hoping journey with Gleeson will be as per commitment with completion and hand over in time.Thanks,

Aasma · 19 June 2022

★★★★★ 5/5

Trustpilot

A huge thank you to Dina

We want to give a huge thank you to Dina at Gleeson Homes. Her help and support through the home buying process has been fantastic. We were kept up to date at each and every point. A huge thank you again to Dina!!!!

Danielle · 6 December 2024

★★★★★ 5/5

Trustpilot

Junaid Hussain

I have had the pleasure of knowing Mauricia since we reserved at Northbeck Grange. I have always found her to be a dedicated, trustworthy and conscientious individual. I believe she is remarkably intelligent, self- determined, and always goes above and beyond, in all aspects of life. Mauricia has always remained a strong and level-headed individual, striving to provide the best for her, and those whom she represents. The sales executive team provided a great service, Mauricia in particular at Gleeson homes Northbeck Grange. She was amazing, supportive, polite and very welcoming when we had our first appointment. She went above and beyond to help us secure a home at Northbeck Grange. Maurcia is definitely an asset to the company and always a pleasure to be dealing with her. Just want to say a massive thank you.

Hafiz · 17 June 2022

★★★★★ 5/5

Trustpilot

Plot 68 Hawthorn Fields.

We reserved a plot at Hawthorn Fields having sold our house then everything went wrong as our buyers pulled out. Scott and the team were so helpful and understanding and I couldn’t wish for a better set of people. After all we went through we have now moved in and it already feels like home. Nothing is too much trouble for them.

Mrs · 31 December 2023

★★★★★ 1/5

Trustpilot

Honestly

Honestly? Shocking. With a two year warranty on the house. Still nothing will get repaired or fix. As emails indicate they “assume” it’s the home owners fault. - ceiling came through (my fault) - patio doors (15 months in. Now having a 3rd party come out and fix again) -master bedroom windows faulty. -front door faulty - 4 radiators fell off. -brickwork shocking. -bathroom tiles came off when I was in the bath. -(declined to fix so had to fix and pay myself) PLEASE DONT GO WITH GLEESON. ITS NOT WORTH, the hassle, time and money wasted. My site has had about 4 site managers. With these problems they lied about someone having a “7 hour check” on the house. Mine was actually missed. There was only 3 houses built at first and couldn’t be bothered to check mine. I was away with work and family members had to grab the keys. They didn’t realise they had to check the property with great detail. It’s a shame, everyone in my estate is complaining and nothing is being done.

Mr · 6 June 2022

★★★★★ 5/5

Trustpilot

Viewings

I have looked at a few show homes today with gleeson and Deborah was the last one I went too at 4:50pm she was more than helpful and showed me all she could even though that meant she stayed back a little. Very informative and lovely! Really appreciate it! Hopefully see you soon!

Stephanie · 23 June 2024

★★★★★ 1/5

Trustpilot

very bad one experince

I recently purchased a house from Safair Home in Liverpool, and unfortunately, it has been a very disappointing experience. From the start, the company has failed to meet basic standards in several critical areas.1. Poor Quality of ConstructionThe quality of the construction is far below what was promised. There are numerous defects in the property, and it feels like cheap materials were used throughout. It's frustrating to see corners cut on such an important investment.2. Unprofessional ServiceThe customer service has been extremely unprofessional. Whenever I raised concerns about the issues, I was met with unresponsive and unhelpful staff. Getting any follow-up or action from the company has been a struggle, and it seems like they are not interested in solving the problems.3. Lack of Skilled LaborThe work done on the house appears to have been carried out by unskilled laborers. This is evident in the poor finishes and the number of issues that have emerged shortly after moving in. It’s clear that the workers lacked experience, and this has affected the overall quality of the home.4. No AccountabilityWhat makes this experience even more frustrating is the company’s lack of accountability. Despite multiple complaints, no one from Safair Home has taken responsibility or made any serious effort to address the issues.Overall, I would not recommend Safair Home to anyone looking to buy a property. The stress and frustration of dealing with their poor-quality work and unprofessional service have made this a regrettable purchase.

Syed · 13 September 2024

★★★★★ 5/5

Trustpilot

From Start to finish they were with us

We're at Beacon Park Skelmersdale, under the wonderful watch of Karen, Who, yes, is a sales rep, but for us has been our Gleeson go to. The search for our new home began in early 2021. We visited many of the other developers, but Gleeson's advisors were by far the best. We settled on the development of Beacon Park, Skelmersdale. The home's advisor Karen was a pillar of strength and a wealth of information throughout the buying experience, and we had our fair share of ups and downs. Karen was never pushy and always put our best interests first. In fact, without Karen, we wouldn't have bought the house we really wanted!We moved in and generated our snag list. I'm going to be truthful with you. The list was long, about 20 in total. Plus, we moved into the development about six months into the development, and it was busy, which we expected. If we had any issues with the work on-site, we spoke to Karen, and the issue vanished. A few Jobs we had were taking longer than we would have liked, and Karen put us in touch with the wonderful Kit (Gleeson's problem solver). Kit would go above and beyond to get workmen to fix our issues, and now we have about three outstanding jobs. It's important to know that as soon as Gleeson found out there was an issue, they accepted the repair without issue and fixed it without complaint. Gleeson could have argued the fault of some of the jobs, but they never did.Every Friday, we have a large road hover come to clean the road of mud and stones, and the weekends have been silent. It's essential to listen to the Gleeson reps as they tell you what you need to do if you experience any issues. Let's face it, guys, if you're buying a house with hundreds of thousands of parts, you will have some snags. It's also worth noting that any issue we have had has been with a third party, not Gleason, and as soon as Gleeson knew of the issue, Kit rectified it. Overall I can say we have had a great experience. I would highly recommend Gleeson,Karen and Kit, Thank you 🙏

Barry · 2 May 2022

★★★★★ 2/5

Trustpilot

Our house on Carrwood park

We reserved our plot at Carrwood park in May 2021, completed mid April 2022, we didnt have the smoothest of journeys with delays, some issues and sales people and at one point we made the decision that we were going to pull out of our sale. However we had a meeting with Daisy one of the Senior sales executives who really pulled it back for us, she took on board our concerns and sat down with us for nearly 2hours to go through everything with us, nothing was rushed and she pretty much started from the beginning and made sure we knew litually everything. Daisy stayed in touch for the rest of our journey and even rang to say sorry as she was on holiday when we completed. Daisy showed us genuine care, compassion and took the time to get to know us and know what we wanted/needed. Being first time buyers we knew litaully nothing but nothing was ever a problem or too much for her. We went to her for litually everything and she answered all our queries, questions and worries in hours, (she always apologised if it was any longer) we understood that she has loads more to do so appreciated that she took time out to answer things for us (even the really small things). Daisy deserves recognition for her professionalism, caring nature and friendlyness, we can honestly say she was the reason we decided to carry on with our sale, she made us feel so much better about everything. Debra was with us during the last few weeks too, again she was really friendly, and didnt rush us at anytime, she did our home demo and completion and was brilliant. Our house has snags and issues, like you would expect from any new build. But Gleeson just dont seem to want to deal with them, our toilets leaking, the finish on the paint work is terrible! (Litually Stevie Wonder would have done a better job) theyve dripped gloss down the walls and the gloss is so thick on the windowsills its bubbled and looks awful. The finish of the house is just a joke really. If the review was based on staff it would be 5! But as its as a whole we cant overlook the house.

Customer · 1 May 2022

★★★★★ 5/5

Trustpilot

Communicative and Helpful

Gleeson have been communicative at all steps, put me in contact with some good companies for legal and mortgage advice too.Particularly Tina Walker as the sales rep has always been available to help answer questions and solve little hiccups or concerns with the property (even waaay out of standard hours).

Ben · 29 July 2024

★★★★★ 5/5

Trustpilot

Just started looking around for a new…

Just started looking around for a new home and called into the Pastures. Mary was the site representative who was most helpful and informative. Her friendly manner made it an easy process, without any pressure. Whilst not in a position to move forward at this point, my experience would make a return visit an easy choice. Thank you.

Paul · 24 February 2024

★★★★★ 5/5

Trustpilot

Very helpful sales executive!!!

Hi I would just like to say a massive thank you to gleeson homes sale Executive Mauricia at the Northbeck Grange site she has been so amazing throughout and always straight to the point,her advice has been really helpful and as a result of this we have managed to secure our dream home we are hoping to move in later this year, I understand how stressful it may be for Mauricia as this is a very busy site however this has not stopped Mauricia from delivering an expectational service, thank you so much Mauricia.

Imran · 30 March 2022

★★★★★ 5/5

Trustpilot

Gleeson houses are well built and very…

Gleeson houses are well built and very well finished off, you can tell the people involved have a lot of pride in their work.Jackie and the others in the showroom keep you up to date with everything as your house is being built, and the site Forman,Dave is always available to sort any problem out. I would definitely recommend Gleeson's

Mr · 7 January 2024

★★★★★ 1/5

Trustpilot

We do not recommend !!No No No!!!

We do not recommend !!! There were many corrections at home, still a lot they did not. Dirt, water, rubble, rubbish, stones in front of the house is terrible !!! Silence they don't do what they should say and that's it. They block on Facebook, delete my photos, do not respond to emails. They lost our keys, replaced the locks after 2 months, damage to the house from December to today, cabinets, doors, fungus, etc. a lot of it !!!! No no no, I'm worried what it looks like in front of the house, a nightmare !!!! We do not recommend Gleeson !!!!

Ewelina · 17 March 2022