Trusted Agent profile · Chesterfield

Gleeson Homes Yorkshire South Chesterfield reviews

3.7

★★★★★ Good

1,141 reviews across 2 platforms

The Grove, Poolbrook, Chesterfield, S43 3JY

Part of Gleeson Homes Yorkshire South, see every office.

Gleeson Homes Yorkshire South's office in Chesterfield, at The Grove, is rated 3.7 out of 5 across 1,141 reviews on two platforms, including 10 Google reviews rated 3.5.

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3.5 / 5

10

Reviews on Google

This office

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1,131

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant Experience with Gleeson

Where do I start, from start to finish everything was seamless! Suzanne our sales manager was brilliant! She was very patience and accommodating from the start. She was always a phone call away and willing to answer any queries we had. We met Steve our site manager later on in the process but what a lovely guy he was, very friendly and helpful. Both him and Suzanne made our experience a great one.Best customer service and we would always recommend Gleeson to anyone. Thanks so much Gleeson for making out journey of getting a house awesome.

Olawole · 13 December 2024

5/5

Trustpilot

We have had a great experience so far thanks to Dina

We have had a great experience so far. Dina Al-Asadi has been a tremendous help in assisting us with making an appointment to reserve our first home. Both myself and my partner were updated almost daily by Dina as to when our plot would be released and she was so helpful and informative. We especially appreciate her patience as we would be in touch almost every day with new queries. So far, great experience. Fingers crossed a smooth road to home ownership from here!

Olivia · 6 December 2024

5/5

Trustpilot

Gleeson Homes provided excellent…

Gleeson Homes provided excellent customer service from start to finish in helping us purchase our new home.Karen Kyons was the senior sales executive at Gleeson Homes in Safari when we bought our home. She is a professional, helpful and caring person. She helped us select extras and kept in constant contact with me to keep me updated every step of the way, making the entire process easy.Haydn Bishop is the Site Manager at Gleeson Homes in Safari. He is a professional, work to heart, responsible and helpful person. Such as he explained the systems and equipments of the house to us in details and clearly when meeting with him and key release meeting.They are trustworthy. We are many thanks them. Because of their help in the process, we highly recommend to buy property in Gleeson homes.

Adith · 4 December 2024

5/5

Trustpilot

Moorland View

I had such a smooth and straightforward experience buying my home with Gleeson. I originally just wandered in with no real intention of buying, but within a week I had put down my reservation fee and shortly after that, my deposit too, it all just felt right.

Gagan · 4 May 2026

Agent replied · 2 June 2026

Hi Gagan, We're delighted to hear of your positive experience and will pass your feedback on to the team at The View at Moorland Green development! Thank you for choosing Gleeson Homes. Kind regards, Gleeson Homes

5/5

Trustpilot

Jackie was fantastic

Jackie was fantastic, supportive and knowledgable of the area, the house and rhe forthcoming experience of buying with gleeson. Jackie was able to talknme through all aspects of the home, including epc options and extras to help my move be less of a stress and more an experience. Not pushy in the slightest and truly listened to my needs.

Jonpaul · 7 June 2024

Agent replied · 13 June 2024

Thank you for your review JonpaulWe are delighted to read about the experience that Jackie has delivered for you, and will be sure to share your feedback with her.Thank yo for taking the time to share this feedback with us, it really is appreciatedKind RegardsGleeson Homes

5/5

Trustpilot

Gleeson Homes have been fantastic with customer service. I highly recommend.

Gleeson Homes have been fantastic with customer service from start to finish with helping me buy a new home. Suzanne McGovern who is the senior sales executive at Gleeson homes in Whitworth, Rochdale has been amazing. She has helped me out throughout the process and kept in constant contact with me, kept me up to date every step of the way. I can’t thank her enough. She has helped me select my extras and has made the whole process easy and less stressful. She is also very cheerful and always smiling and it just makes you feel at ease and in a good mood even when things are stressful. I wouldn’t hesitate to buy another Gleeson home and if I was searching for one I’d certainly do my best to locate the site that Suzanne was on.

Darren · 25 November 2024

5/5

Trustpilot

Highly recommend buying a new home with…

Highly recommend buying a new home with Gleeson! Myself and my partner had such a smooth and exciting process buying our first home together with massive thanks to Amaara on the Crown Gardens site! She was helpful, friendly, kept us up to date throughout and made our journey so easy and delightful! Thank you Amaara. We are in love with our new home!

Catherine · 10 March 2024

Agent replied · 13 June 2024

Thank you for your review CathrineIts great to hear how well Amaara looked after you during your purchase journey.It is especially nice to hear that you are "in love" with your new home....that really does make us happy here at Gleeson!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Brilliant customer service from Gleeson

The customer service has been excellent. Initially Andie in the sales office, then Shirley; and the site manager Steve and his deputy Gavin, and everyone on site working with them, have been so friendly and so helpful. These staff are really good - Gleeson should clone them!

Mr · 22 April 2026

Agent replied · 2 June 2026

Thank you for sharing your positive experience with us. We're delighted to hear how helpful the team have been throughout the process and will be sure to pass your feedback on. Congratulations on your new home and thank you for choosing Gleeson. Kind regards, Gleeson Homes

5/5

Trustpilot

Great properties, great people

Gleesons and Temi Gold have made buying our first home so easy and straight forward. We couldn’t be happier in our home, which Temi and Charlie have been nothing short of amazing when it comes to support and assistance. Nothing is too much trouble and for first time buyers we’ve had a great experience from start to finish. Thank you Temi!

Adam · 14 April 2024

Agent replied · 13 June 2024

Thank you for your review AdamWe are pleased to read what a great service Temi & Charlie have provided to your throughout your purchase journey with Gleeson.We pride ourselves in being able to look after first time buyers, guiding them through the purchase experience, so we are delighted to read that this is just what has happened to you.Thank you for sharing your experiences with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Pauline, The Rowans

We recently visited the Rowans development in Workington to view the Dublin 4-bed show home, and I can’t praise Pauline highly enough! From the moment we walked in, she was warm, welcoming, and incredibly friendly, making us feel completely at ease.Pauline’s knowledge of the development and the homes on offer was truly impressive. She answered all our questions with patience and clarity, providing detailed information about the property, the local area, and the buying process. Her passion for what she does really shines through, and it’s clear she genuinely cares about helping people find their perfect home.What stood out most was how approachable and accommodating Pauline was throughout our visit. Nothing was too much trouble, and she went above and beyond to ensure we had all the information we needed to make an informed decision.If you’re considering a Gleeson home at the Rowans, I can’t recommend Pauline highly enough, she’s an absolute credit to the team! Thank you for such a positive experience.

Dave · 17 November 2024

1/5

Trustpilot

Terrible Company

Due to reading the recent reviews, I would not recommend Gleesons customer care team as they do not resolve your problems. I was never contacted about my heating issues and now they are claiming that they had no report from me at plot 56. I would advise people not to buy these properties around the Burnley area. They always cover up for there mistakes

Peter · 8 February 2024

Agent replied · 13 June 2024

Thank you for review PeterIt is important that we get to the bottom of these issues for you. Following your review we have spoken to our regional Customer Care team, and they have advised us that you have recently stated that you do not wish us to contact you on these matters.It is clear that there are issues that we need to address, and we remain committed to resolving any valid warranty issues for you.To do this we need you to speak to our regional Customer Care team and articulate what these issues are. We will then need you to upload them onto My Gleeson portal, as is required for all customers when reporting issues to ensure that we can follow up on any required works with our site teams and contractorsAs a responsible developer we will deal with genuine issues, but we do need you to work collaboratively with the regional team to organise any works that need attending to.The team will be available 8.30am-4pm tomorrow should you wish to call back.Kind RegardsGleeson Homes

5/5

Trustpilot

Recommendation for Suzanne and Victoria

Suzanne and Victoria has been great sales representatives since I had come across them during my purchase of New home at Hilltop park. They proform excellent customer service and well professional in practice my experience with them. Make me to choose over and over again gleeson homes. And even to recommend the company to other family members.Great jobs Suzanne and Victoria.

Adebiyi · 5 April 2024

Agent replied · 13 June 2024

Thank you for your review AdebiyiWe are very pleased to read about the excellent service that our sales executives provided to you on our Hilltop Park development, and its great to hear that you feel able to recommend Gleeson Homes to other family members!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes

5/5

Trustpilot

Gleeson Review

Gleeson ReviewMy experience with Gleeson has been amazing from start to finish. Amaara from Crown Gardens has been very helpful, polite, friendly, consistent and knowledgeable. I have not had any issues from Gleeson at all.I am a first time buyer with no knowledge of anything to do with buying a property and Amaara has helped me throughout the whole process. Even after moving into the property she is always there to help and support me when needed and it is very much appreciated. Gleeson not only provide beautiful homes but also a fantastic customer service. They are not pressuring by any way and will always make you feel welcome and happy to be in their presence. I am very satisfied with the property and the finishes by the team and I would encourage others to buy a Gleeson home. The efficiency of the property and the build quality is extraordinary. Thank you to everyone involved, you are all appreciated but I must say Amaara you have done an amazing job and I could not be happier thanks to you.

Lorro99 · 10 November 2024

5/5

Trustpilot

Sharon & Charlotte at Bridlington was…

Sharon & Charlotte at Pinfold park Bridlington was outstanding even when things wasn't quite going to plan , the house is everything what we expected well built clean and ready to move it , the after sales snagging was done nearly instantly, a good affordable home and Very good standard ,The gas & electric bills are much lower than our old house

Stewart · 10 March 2024

Agent replied · 13 June 2024

Thank you for your review StewartIts great to hear that our sales team looked after you so well during your purchase journey.Its also lovely to hear how happy you are with the quality of your new home, the service you have received post completion, and the fact that your bills have decreased due to the efficiency of your new home!Thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Middlestone Meadows

We’ve recently bought a house at Middlestone Meadows and have had a first-class service from Jackie in the sales office and Dave, the site manager. Jackie kept us updated throughout the building process and was very quick to respond to any queries we had. We were made to feel very welcome and we are loving our new home.

Julie · 19 May 2024

Agent replied · 13 June 2024

Thank you for your review JulieIt's great to read how well Jackie and Dave have looked after you and how much you are loving your new home!Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes

5/5

Trustpilot

Petersmiths park 280

Alex has been helpful throughout the reservation process! Especially when it came to the optional extras selection with being very clear and helpful which made choices easier. She has always made sure to keep in contact with any questions I have had with very swift responses which has put me at ease! I look forward to receiving the keys in some time in April!

Ryan · 31 December 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us a review Mr Brooks.We are pleased to hear how well our Sales Executive, Alex, has guided you though your purchase experience, and like you, we look forward to moving you into your new home and fully welcoming you into the Gleeson family!Kind RegardsGleeson Homes

5/5

Trustpilot

A month since completion

We have had the keys to our Longford, plot 76, for a month, and in that time, Stuart, the site manager at Vickers Grange has been amazing. He has given advise to us, been round immediately to answer any questions and even recommended trades people. Cannot recommend Gleeson enough, the build quality is exceptionally and so is the site team.

Tarn · 23 March 2024

Agent replied · 13 June 2024

Thank you for your review TarnIt is great for us to read how well our team at Vickers Grange have looked after you, and also to hear how exceptional you think our build quality is.We really appreciate you taking the time to share this feedback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

Liam Conneely the Shorelands A very…

Liam Conneely the Shorelands A very professional guy. Handover went extremely well and very informative. Very helpful person who is extremely knowledgeable. Would definately recommend a Gleeson home. Thanks Liam for all your help through this journey. Kind regards Mr and Mrs Cottrell plot 32 18th Octobef 2024.

Etty · 18 October 2024

Agent replied · 27 October 2024

Thank you for your review Mr & Mrs CottrellWe really appreciate you taking the time to feedback to us regarding the service provided by Liam, and to read that you would definately recommend Gleeson Homes!Thats just what we wanted to hear!Kind RegardsGleeson Homes

5/5

Trustpilot

Saltom Bay Heights

Me and my partner buying our first home and Julie at Saltom Bay Heights has been more than helpful and made it a very smooth experience, giving us all the information we need and having no problems at all.As first time buyers Julie made it a great experience as she’s very friendly and supportive throughout the whole journey keeping us constantly updated

Lewis · 5 February 2024

Agent replied · 13 June 2024

Thank you for your review LewisIts brilliant to hear how well Julie is supporting and guiding you through your purchase journey.Communication to our buyers is really important, and if there is anything else you need to know please do not hesitate to call Julie who wil be only too happy to assist you in any way she can.Kind RegardsGleeson Homes

5/5

Trustpilot

Tina’s expert advice at Model Walk, Creswell

I”ve had a great experience with Gleeson Homes. I’m interested in buying a new build on the Model Walk, Creswell Site and Tina has been so incredibly helpful. Tina has kept in touch regularly and has offered me lots of great advice on the selling of my property too. I’m hoping my house sells soon so that Tina can help me complete this experience.

Sarah · 18 December 2023

Agent replied · 13 June 2024

Thank you for your review Sarah.We are delighted that Tina has provided you with all the support you needed. We hope you can sell your house quickly so that we can have you join the Gleeson family asap!Good luck with your sale, and if you need anything else, please do not hesitate to speak to Tina.Kind RegardsGleeson Homes

1/5

Trustpilot

IF YOU WANT A PEACE OF MIND THEN AVOID…

IF YOU WANT A PEACE OF MIND THEN AVOID GLESSON.Moved into my property in December 2021and the bricks to my garage its in a complete MESS, I spoke to the Site Manager and he said this happens because it was built while it was raining ( that's none of my business) it just need sorting out and he promised to get it sorted. I showed the garage to the customer service team Manager and she agreed with me it need sorting out and advise I raise it on myglesson which I did but to my surprise it was decline with a comment not a defect as advised by same site manager who promised to get it sorted for me in the first place.I had no Internet for few months as Glesson haven't done the right thing with the council and Glesson advised to get a dongle and they will cover my monthly cost if I send them the invoice . Sent the invoice to the customer service team for months and still haven't got the money back, sent an email to Customer service manager and still nothing have been done.Raised an issue with socket not working in my kitchen only for a gentle man to turn up few days later and couldn't fix it but told me his not an Electrician and his just been ask to come check it. Still waiting for someone to fix it till date. Glesson is a complete waste of time !!!! SAY NO TO GLESSON

Olalekan · 1 August 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We are sorry to hear about the experience you have had with Gleeson and in your new home. Thank you for providing further details, this has been passed over to our Customer Care department. Regards

5/5

Trustpilot

Bracks Farm.

We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!

T · 10 June 2024

Agent replied · 13 June 2024

Thank you for your reviewWe are delighted to read about the service that has been provided by John at our Bracks Farm development.Good luck with the sale of your home, and we hope to see you again very soon!Kind RegardsGleeson Homes

5/5

Trustpilot

I visited Monarch Green development…

I visited Monarch Green development this morning, I was pleasantly surprised how friendly, and very knowledgeable the Sales lady Deborah was, she has renewed my faith in new houses.When the time is right, I will definitely think of Monarch Green, and I hope Deborah is still there and that would be a plus for me.

Alice · 8 June 2024

Agent replied · 13 June 2024

Thank you for your review AliceWe are pleased to read that Deborah has left such a positive first impression on you, and renewed your faith in new build developers!We certainly hope to see you again soon when the time is right for you to be considering your next new home purchase!Kind RegardsGleeson Homes

5/5

Trustpilot

Gleesons sales team.

I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..

Trevor · 22 March 2024

Agent replied · 13 June 2024

Thank you fro your review Trevor.We are delighted to read how the team at Bracked Park are supporting you during your new home purchaseWe will be sure to share this feedback with the team who will be thrilled to read it!Kind RegardsGleeson Homes

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