Trusted Agent profile · Chesterfield
★★★★★
1,126 reviews across 2 platforms
Woodhouse Lane, Bolsover, Chesterfield, S44 6GS
Part of Gleeson Homes Yorkshire South, see every office.
Gleeson Homes Yorkshire South's office in Chesterfield, at Woodhouse Lane, is rated 3.6 out of 5 across 1,126 reviews on two platforms, including 23 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Gleeson Homes Yorkshire South hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesterfield.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst standard on the planet
Started work at Gleeson's last week and i left after 3 days as I don't put my name to it. Absolutelly atrocious standard, it looks like blind person was building those houses. I'm sure it will end up in court.
2/5
TrustpilotShocking after care means nothing to…
Shocking after care means nothing to the sales office they real nice till u get the keys then don't wanna know anything about works need doin.
5/5
TrustpilotVery happy with our new home
We’ve just moved into our first home at MacDonald Park. We’ve been really happy with the whole process. No major snags, problems fixed very quickly. Very responsive sales team and site manager. No issues with Customer Care.
1/5
TrustpilotVery poor customer service
Very poor customer service. They don't care once you've paid and moved in. Waiting forever on snags to be sorted. Avoid like the plague.
3/5
TrustpilotJust started looking into buying a…
Just started looking into buying a Gleeson place.I note on the advertising "Freehold, there is an annual management fee on this house".Is this the fee being looked into by the government as a rip off?
5/5
TrustpilotGreat recruitment team especially jade…
Great recruitment team especially jade whitemore very professional and lovely team
1/5
TrustpilotI’m disgusted with the way my lawn was…
I’m disgusted with the way my lawn was left after the workers laid new curb stones. Customer services is a joke.
2/5
TrustpilotTerrible customer service
Just after one year of staying, lots of problems and defects start to happen and customer service stop replying the complaints.
1/5
GoogleRating only, no written review.
5/5
GoogleAlthough we just turned up out the blue, we where allowed to view the show homes . Very friendly people.
1/5
TrustpilotCowboys
This place is vile Only care about selling these poorly built homes
1/5
GoogleBit like lego homes 🏡 …
1/5
TrustpilotConstant problems with the boiler
Constant problems with the boiler They amount of burst pipes I've had is unrealREPORT THEM TO NHBC THE MORE REPORTS AND PROBS RECORDED THE HIGHER GLEESONS PREMIUMS BECOME
1/5
TrustpilotAwful
Awful. Will rush you and the build to completion, receive their money and then forget you exist. To resolve any defect is near impossible. No care for customers
5/5
TrustpilotMixed Reviews - Concerning
Hi Gleeson Homes,
Thank you for taking the time to read our reviews and for sharing your concerns. We understand that consistency at the completion and handover stage is a vital part of the home buying experience. We’re pleased that our sales teams are consistently recognised for the support they provide early on, but we also take feedback about quality checks and post handover care very seriously. We actively use customer feedback to improve our service, and our customer care teams remain in place to address any issues promptly should they arise. We are also continuously reviewing our internal processes and quality control measures at completion to ensure closer coordination between our construction and customer care teams. For further reassurance, once your new home is fully built, an independent building inspector will inspect to ensure your new home meets the NHBC standards before handover takes place. We appreciate that buying a new home is a big decision, and we’d always encourage prospective buyers to speak directly with our team, visit our developments, and ask any questions they may have so we can provide reassurance and clarity at every stage. Kind regards, Gleeson Homes
1/5
TrustpilotWorst customer experience
Worst customer experience Lies for two yearsPoor quality houses
3/5
GoogleA lot of shoe box type of housing. Sorry not for me.
5/5
GoogleLoved working with these enjoyed every day something different ..
4/5
GoogleSmall but nice homely house's in a good location
5/5
TrustpilotA well built house is very warm with no…
A well built house is very warm with no claims
1/5
TrustpilotThey don't deserve a star.Worst company…
They don't deserve a star.Worst company ever.
2/5
GoogleRating only, no written review.
5/5
TrustpilotVery Helpful and Listened to my needs
Rating only, no written review.
Thank you for your review DanielWe really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Gleeson Homes Yorkshire South hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesterfield.
