5/5
Very easy process
Very easy process, well informed all through to completion of sale and exchange.
Agent replied · 12 June 2024
Thank you for your review. All the best - Sarah
Trusted Agent profile · Chesterfield
★★★★★
677 reviews across 3 platforms
Bridge House, Hady Hill, Chesterfield, S41 0DT
Copelands's office in Chesterfield, at Bridge House, is rated 4.7 out of 5 across 677 reviews on three platforms, including 16 Google reviews rated 4.2.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
5/5
Very easy process
Very easy process, well informed all through to completion of sale and exchange.
Thank you for your review. All the best - Sarah
5/5
I had tried selling conventionally,but…
I had tried selling conventionally,but the sale fell through.The auction route was much more streamlined and auction house handled everything very professionally.would recommend them to anyone.
Hi Nicola, we're so happy to hear that you had success at auction. Thank you for taking the time to share your feedback. Abi
5/5
First time buying at auction
First time buying at auction, but from the first meeting with Mark at the property through to the actual purchasing of the property was seamless.
Hi Michael - thank you for sharing your feedback. We're delighted to see you had a positive experience buying at auction for the first time (and hopefully not the last time). All the best - Abi
5/5
Clear and easy process
Clear and easy process and good communication from all involved.
Hi Sue, thanks for your great feedback. All the best - Sam
5/5
Enjoy start to finish love auction…
Enjoy start to finish love auction great
Thank you for your fantastic feedback! All the best - Sam
5/5
From start to finish the service was…
From start to finish the service was 5star so helpful and friendly would recommend to anyone.
Thank you for your feedback Chris!
5/5
Positive experience
Positive experience, the team were professional, informative and supportive through the whole process.
Thank you for your review. All the best - Sarah
5/5
Good efficient company and easy to deal…
Good efficient company and easy to deal with, great experience
Thank you for your review. All the best - Sarah
3/5
GUIDE PRICES ARE A SHAM
Good Auctions ,however guide prices are just there to attract buyers non are realistic, at a current auction they refused to sell properties that reached in excess of the guide.....Well whats the point of a guide price
Below is an extract from our website and catalogues that explains the relation between guide price and the reserve that we can sell a property at:"Guides are provided As an indication of each seller's minimum expectation. They are not necessarily figures which a property will sell for and may change at any time prior to the auction. Each property will be offered subject to a Reserve (a figure below which the Auctioneer cannot sell the property during the auction) which we expect will be set within the Guide Range or no more than 10% above a single figure Guide."This means that if it has a single figure guide (£100,000+), then the reserve cannot be set more than 10% above (£110,000). If it is a guide price range (£100,000 - £120,000), then the reserve cannot exceed the higher price (£120,000). So bidding can indeed exceed the guide, but if it is still below the reserve set by the seller, we unfortunately cannot sell the property.
5/5
Professional service from people who…
Professional service from people who know their subject. Good communication and sound advice throughout.
Hello Sue, thank you for sharing your feedback. All the best - Abi
5/5
Very friendly helpful team and a smooth…
Very friendly helpful team and a smooth process to the end
Hi Bob, thank you for your kind feedback. All the best - Sam
5/5
Great people so helpful and smooth and…
Great people so helpful and smooth and easy process. Staff friendly nothing was too much.
Thank you for your feedback!
5/5
Very efficient
Very efficient. Good customer service.
Thank you for your 5* feedback. All the best - Sam
5/5
As an auction buyer
As an auction buyer, having viewed many of their lots, AH have always been very helpful answering buyer questions, or finding out the answers if they don't know. They have been very accommodating in arranging sequenced viewings, in multiple locations. They give very open and honest opinions and appraisals of their properties to potential buyers, which is imperative from a buying perspective.
5/5
I can only reiterate what others have…
I can only reiterate what others have said. They are a very friendly bunch who explained every single aspect in simple and easily understandable terms, and communicated regularly to keep me in the loop, before, during, and after the sale. I will certainly recommend them to others. 100%.
5/5
Very impressed
Very efficient and great customer service
Thank you for your great feedback. All the best - Sam
5/5
Staff very helpful and explained the…
Staff very helpful and explained the whole process and kept in touch throughout
Thank you for your review. All the best - Sarah
5/5
everything was simple to do
everything was simple to do. When I called to ask any questions they were answered.
Hello Kevin, thank you for your feedback. We're pleased to hear that you found the process simple and were able to get all your questions answered. Many thanks - Abi
5/5
Very efficient and helpful presale…
Very efficient and helpful presale advice which produced a satisfactory result.
Thank you for your review. All the best - Sarah
5/5
Jenny helped with all aspects of the…
Jenny helped with all aspects of the sale and the office kept me updated at all times
Hello, thank you for your feedback. Great to hear about your experience with The East Anglia team and in particular Jenny. All the best - Abi
5/5
online property auction
Excellent service, Prompt and polite with replies to any question which we raised.
Thank you for your feedback Frank!
5/5
Every body has been really helpful…
Every body has been really helpful guiding us through the buying process
Thank you for buying through Auction House East Anglia - All the best, Sarah
5/5
Great advice during viewing and in…
Great advice during viewing and in advance, to help me understand the process . Many thx
Hi Paul, thank you for your review. We're so pleased that you felt well supported in the lead up to the auction. All the best - Abi
5/5
In 14 days completion.
In 14 days completion.All great since day one.
Thank you for your review. All the best - Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Copelands's Chesterfield office has 677 reviews across three platforms: 16 on Google, 2 on Facebook, 659 on Trustpilot (across the whole business).
Copelands Chesterfield is rated 4.7 out of 5 across all 677 reviews, and 4.2 out of 5 on Google from 16 reviews.
Copelands Chesterfield, Bridge House, Hady Hill, Chesterfield, S41 0DT.