Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
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1/5
GoogleBlundells a sham of a company they have just charged me 400 pound for 4 pieces of paper and a reference that costs no more than 30 . Should be a solicitors aswell with them prices lol.Staff are a joke and dont know wether there coming or going and are there just to line their pockets not for the people trying to rent a property they are a scam of a company are ripping off hard working people.
DISCLOSURE Β· 7 July 2018
Agent replied Β· 6 July 2023
Hello,
I am very sorry to hear the service you have received did not match your expectations. As with all processes regarding a tenancy there is an administration cost attached to this. Many of the agreements we provide are legal documents and therefore have to pass various departmental checks. Our fees are openly made available to tenants and applicants throughout the process. If you are not in agreement to these you do have the option not to proceed.
Regards, Chris
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5/5
GoogleVery helpful and friendly staff, quick to respond. Laura made renting a new property very stress free. Would highly recommend.
Natalie Β· 6 July 2021
Agent replied Β· 6 July 2023
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
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5/5
GoogleGreat service from Jane, Gemma and the team. Nothing was too much trouble. Staff always helpful and very professional.
Cheryl Β· 6 July 2021
Agent replied Β· 6 July 2023
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
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5/5
GoogleWould highly recommend, the service is exceptional! Jane and her team have been excellent from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Adam Β· 26 August 2020
Agent replied Β· 6 July 2023
Hi Adam, Thanks for the wonderful 5* review and recommendation! Best wishes, Amy
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5/5
GoogleMe and my girlfriend rented our first house from this estate agent, they were very helpful with any issues, the service was great especially from Laura, the whole process from start to finish through very quickly.
Would definitely recommend this estate agent if renting a house for the first time.
Thomas Β· 1 April 2023
Agent replied Β· 31 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleA tad late at posting this, but couldn't let it pass without my husband and myself showing our thanks and appreciation to a superb sales team. From Ryan and Mushraf to Gemma and Jane...they were all so helpful and always with a smile. Would have found it much more difficult without them. Nothing seemed too much trouble. Don't just read this review, try them for yourself and seeπ
Lesley Β· 6 July 2020
Agent replied Β· 6 July 2023
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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5/5
GoogleAfter our property was flooded recently and we needed to find rented accommodation the letting staff at Blundells Chesterfield worked swiftly and efficiently to secure us a property within hours.Would highly recommend and good luck all for 2024.
Martin Β· 29 January 2024
Agent replied Β· 28 April 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHave been dealing with Blundells for 13 years now in relation to the management of my two rental properties. Have always found them to be professional, efficient and extremely helpful in offering sound advice when required.
Adrian Β· 25 January 2024
Agent replied Β· 6 July 2023
Thanks Adrian for the wonderful 5* review! It's great to see that the Blundells team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
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5/5
GoogleCarly was very helpful through the process of renting out my house. I would highly recommend her. Thanks Carly :-)
William Β· 7 July 2019
Agent replied Β· 6 July 2023
Hi William
Thank you very much for this 5* review and recommendation! I am delighted to hear that Carly provided you with such good service!
Kind regards, Jake
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1/5
GoogleReally disappointing experience! Viewed a property, liked it, went to put in an application and was told that they would contact us later that day..Looked online later to find the property had been Let to someone else, no contact until the next morning..Absolutely gutted and fed up with Estate agents picking their favourites! TLM
Lorraine Β· 6 July 2022
Agent replied Β· 6 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleFriendly and Reliable, can highly recommended Liam and the Team at Blundells . Thanks for all the help Guys
Crazy Β· 7 July 2019
Agent replied Β· 6 July 2023
Thank you for your kind 5* review of our Blundells team. I will of course make sure your kind words are forwarded to our local team and thank you for your recommendation.
Best wishes, Scott
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1/5
GoogleRented a house through these guys, went well. The tenant and I agreed I coukddkerp the bond as she could not afford last months rent. I have been waiting a chasing a month now, one excuse after another, ooh we need this document, 3 weeks later can you sign this or send this. Absolutely shocking rubbish customer service. I wouldnβt touch them with a barge pole!
Maz Β· 7 July 2019
Agent replied Β· 6 July 2023
Hi Maz
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
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1/5
GoogleRented a house through these guys, went well. The tenant and I agreed I coukddkerp the bond as she could not afford last months rent. I have been waiting a chasing a month now, one excuse after another, ooh we need this document, 3 weeks later can you sign this or send this. Absolutely shocking rubbish customer service. I wouldnβt touch them with a barge pole!
Motogp Β· 27 November 2018
Agent replied Β· 26 November 2023
Hi Maz
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
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5/5
GoogleI am a small time contractor and have provided services to both the lettings and sales side of this branch. The communication, service and the work the agents do on behalf of their clients is first class, ensuring all work is completed in a timely manner and to an excellent standard.
Jane Β· 6 July 2022
Agent replied Β· 6 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleStaff members, Lyan and Dane, refused to arrange the viewing of the property, only because they demanding full address of potential tenant and he did not wanted to provide it. We clear understand this is Company policy and guys did not know about EU Personal information Law, in this case we reported to the Property Ombudsman about Direct Discrimination, and left this negative feedback.
Ipresscar Β· 7 July 2019
Agent replied Β· 6 July 2023
Good Afternoon,
Thank you for the review. I am sorry to hear about the issues you have had. We must take down a personβs registered address if they wish to view a property with us. We are unable to proceed with booking a viewing without this information as this is Countrywides Policy. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
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5/5
GoogleI am very pleased with Blundells because it is brill and they have been very excellent service and help me due to my disabled . Big, big thanks to KC & her team . ππ I am rate 10/10. β¦
Jason Β· 30 June 2023
Agent replied Β· 6 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleSo far so good. KC has been very helpful and prompt for respond. She make sure everything go smoothly along the buying process. And she is a good communicator between me and the vendor, to make sure both parties have a good mutual understanding.
Y Β· 2 March 2023
Agent replied Β· 31 May 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI am a small time contractor and have provided services to both the lettings and sales side of this branch. The communication, service and the work the agents do on behalf of their clients is first class, ensuring all work is completed in a timely manner and to an excellent standard.
Jane Β· 29 April 2022
Agent replied Β· 28 April 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBlundells have been wonderful! Kcβs communication has been perfect and she has helped answer any and all question Iβve had as a first time buyer. All staff are friendly and welcoming. This is such an exciting experience and bludells have been so wonderful making sure thereβs as little stress on myself as possible. Canβt recommend Blundells (especially Kc) enough!
Emma Β· 29 March 2024
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5/5
GoogleI found Blundells Chesterfield lettings to be very efficient whilst taking me through to process of signing up to rent my new house i found Andy Gray to very helpful and a brilliant time keeper, i also found Matt and Carly to be on the ball when i needed the relevant information overall i would give there level of service 5 stars!!!!!!!
Joseph Β· 7 July 2019
Agent replied Β· 6 July 2023
Thank you Joseph for taking the time to leave us this excellent review, it's great to see that the Blundells team were once again able to provide their proven, 5* service!
Best wishes, Lucy.
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5/5
GoogleI let my house through Blundells Chesterfield and had a very good experience working with the ever helpful staff there. I then sold my house through Blundells Chesterfield and the staff really were consistently and tirelessly helpful and a pleasure to work with. Thank you very much!!
I recommend an independent conveyancer with good reviews.
Andy Β· 6 July 2021
Agent replied Β· 6 July 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
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4/5
GoogleIβm a new landlord and found Andy Grey to be very knowledgable and helpful. They found me a tenant quickly and efficiently.
I was shocked however (after Iβd found my tenant) how much the fees are for the tenant!!
Unfortuneately I hadnβt thought to look into the costs for the tenant and I was shocked to find how steep they were.
Tom Β· 7 July 2019
Agent replied Β· 6 July 2023
Hi Amanda
Thank you very much for this review and rating! I am delighted to hear that Andy provided such good service in helping you find a tenant quick!
Kind regards, Jake
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5/5
GoogleThank you to Blundells Chesterfield for all your help during the process of us buying a house. Staff were very friendly and helpful, and queries dealt with efficiently. Overall our time frame was very quick and Blundells helped this to happen. We love our new home! Thanks again
Riss Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely fantastic service , Gemma roper and Jane Bloomfield, never met nicer people, so helpful from start to finish with moving , nothing was any trouble , they both have been absolute stars , definitely recommend Blundells to anyone, you wonβt go wrong with choice , massive thankyou for your work .
Maxine Β· 6 July 2021
Agent replied Β· 6 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.