Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI’ve worked alongside Dan for a while…
I’ve worked alongside Dan for a while now and have always had a really positive experience. He’s such a genuine, helpful and friendly person, and his hard work and efforts really show in the results he achieves.
Joe · 1 September 2026
Agent replied · 23 September 2026
Hi Joe, thank you for taking the time to leave this fantastic feedback! We are so pleased to hear that you always receive such excellent service from Dan and that he always goes the extra mile. Best, Auction House
★★★★★ 1/5
TrustpilotAfter winning a house at auction 2 days…
After winning a house at auction 2 days ago, we were informed today at 4.30pm that the sellers are pulling out with no reason or explanation- and the lady that told us this is not answering her phone or emails. Preparing to fight this legally but this is the most unprofessional thing I have ever witnessed and will likely cost us thousands in legal fees. It is stated on your website that the buyer and seller cannot pull out once auction is complete and I am baffled that you allowed them to not go ahead with a legally binding agreement. Disgraceful.
Abigail · 18 June 2026
★★★★★ 5/5
TrustpilotSamantha was brilliant
Samantha was brilliant! Incredibly helpful throughout and made the process so easy! Thank you
Andrew · 3 March 2026
Agent replied · 19 March 2026
Hi Andrew, thank you for this glowing review! We are so pleased you found the process easy with Samantha's expert help. Best, Auction House
★★★★★ 5/5
TrustpilotHelen was fantastic throughout the…
Helen was fantastic throughout the process. Starting with the viewing, where Helen answered all of our question, and afforded us as much time as we needed.Subsequently, one we had decided to make the purchase, Helen guided us and and kept us informed throughout, she truly is a credit to your business.
Michael · 13 February 2025
Agent replied · 22 February 2025
Hi Michael, it's great to hear of your great experience of buying at auction with Helen in the East Anglia team. Thanks for leaving a review! Best, Auction House
★★★★★ 5/5
TrustpilotWould highly recommend Auction House UK
The service from Auction House Uk was fantastic. I found them very supportive during a difficult time to sell and informed me of what would happen during every step of the process. Romilly in particular was brilliant. Very quick at responding and answering lots of questions I had. Would recommend!
Helen · 3 June 2026
Agent replied · 22 June 2026
Hi Helen, thank you very much for your five-star review! It's wonderful to hear Romilly was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotSimply amazing service…..
Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.
Lewis · 11 October 2024
Agent replied · 25 October 2024
Hi Lewis, thanks very much for leaving a great review of Helen and the East Anglia team. It's lovely to hear that you had a good experience of using the auction route! Best, Auction House
★★★★★ 5/5
TrustpilotI purchased a house through the auction…
I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.
Norris · 8 September 2026
Agent replied · 23 September 2026
Hi there, we're so pleased to hear about your positive experience with us, especially as a first-time auction buyer. We always aim for clear and prompt communication, and we're glad we could support you through the process. Best, Auction House
★★★★★ 4/5
TrustpilotAuction Experience
All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend
Julie · 8 November 2024
Agent replied · 25 December 2024
Hi Julie, it is lovely to hear that you had a great experience with Olivia in the South West team, thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service from Auction House…
Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.
Stephen · 11 September 2026
Agent replied · 23 September 2026
Hi Stephen, thank you for your excellent review! We are so pleased to hear about your positive experiences with our teams in Notts, Derby, and Birmingham. We appreciate your continued trust in our services! Best, Auction House
★★★★★ 5/5
TrustpilotSamantha was fantastic throughout the…
Samantha was fantastic throughout the process of buying my house. Highly recommended.
James · 2 March 2026
Agent replied · 25 October 2024
Thank you for this amazing review, James! It's great to hear you enjoyed working with Samantha. Kind regards, Auction House
★★★★★ 5/5
TrustpilotThe communication and advice were highly valuable,
After short phone call, i was quickly approached by Olivia for a first viewing, The communication and advice from Her and her team were highly valuable, As a guy with little to no knowledge of the UK housing / Auction markets she was able to guide and advise where needed and requested, if it wasn't for the efforts of Olivia + Luna and everyone at Auction House, i wouldn't had got the great price and quick sell i was after. Thank you guys 🙏 A* results
Ned · 10 July 2023
Agent replied · 25 October 2024
Hi Ned, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotGreat experience!
Recently purchased a property via Auction House. With no prior experience we found Dan to be extremely helpful throughout the whole process. Calls were returned promptly, even in his own time! Dan is very approachable whilst remaining professional. It was a pleasure to work with him and overall a great experience!
Vicky · 6 January 2025
Agent replied · 22 February 2025
Hi Vicky, thanks very much for your lovely review of Dan in the North Wales team. It's great to hear of your positive experience of buying at auction! Best, Auction House
★★★★★ 5/5
TrustpilotHelpful staff to guide you through each…
Helpful staff to guide you through each step of the process.This was my 1st experience of selling a property at auction and Guy was fantastic and explaining the process and being available when needed to keep the whole process moving without any nasty surprises. I would happily recommend Auction House and Guy to anyone considering selling their property at auction.
Tim · 21 August 2024
Agent replied · 25 October 2024
Hi Tim, it's lovely to hear of the great experience you had with Guy in the Lincolnshire team. Thanks for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotFirst Class Service
Always communicated with us - kept us updated on everything and ensured we understood the process before we joined up.
Very professional, trustworthy and helpful!!
Big thank you to you all.
Phil · 18 September 2026
Agent replied · 23 September 2026
Hi Phil, Thank you so much for your wonderful review! We are delighted to hear that our team kept you well-informed and made sure you understood everything. It's fantastic to know you found us professional, trustworthy, and helpful. Best, Auction House
★★★★★ 5/5
TrustpilotThank you very much for your assistance…
Thank you very much for your assistance with the sale of my property and land. I cannot fault the excellent service I received. I have sold many properties over the years but this sale was by far the least problematic. Peter Whiting was both professional and attentative, always returning telephone calls promptly, even when on annual leave. I would thoroughly recommend this company, and if you are fortunate enough to deal with Peter so much the better.DH
David · 21 August 2023
Agent replied · 25 October 2024
Hi David. Thank you for your great feedback! All the best - Sam
★★★★★ 5/5
TrustpilotHighly recommended!
Cannot recommend them enough. Dan was absolutely brilliant. He worked so hard and kept me in the loop with excellent communication. It felt like he really was working for us which I had not experienced with previous estate agents. He really did go above and beyond which I cannot thank him enough for.
Charleen · 22 November 2024
Agent replied · 25 December 2024
Hi Charleen, it's lovely to hear of the great service you received from Dan and the North Wales team, thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotThank you for letting me use phone bid…
Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again
Steve · 11 September 2026
Agent replied · 23 September 2026
Hi Steve, thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you effectively with your last-minute phone bid. Best, Auction House
★★★★★ 4/5
TrustpilotNo frills auction experience
The entire engagement with Auction House UK was seamless and fuss free. From photo taking, to posting the auction property online, to the solicitor engagement and the eventual sale. Everything was completed in less than 2 weeks. More could have been done on advising the seller to set the guide price though. This resulted in the property being sold at a lower than expected price. Nevertheless, am glad that it is a load off my shoulders.
Victor · 22 August 2023
Agent replied · 25 October 2024
Thank you for your review. We appreciate you sharing your feedback and we'll ensure this is communicated to the local team. All the best - Sarah
★★★★★ 5/5
TrustpilotFriendly and knowledgeable auctioneers
I deal with auctioneers across the country but Auction House's local knowledge really sets them apart. I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.Thanks all and hoping for another good result in the next auction.
Sam · 23 April 2024
Agent replied · 25 October 2024
Thank you for your review of Olivia, Chris and the Auction House South West team. We are really pleased to hear you had an excellent experience with us and we look forward to seeing you again. All the best - Rachael
★★★★★ 5/5
TrustpilotBrilliant service through-out
After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.
Darren · 9 September 2026
Agent replied · 23 September 2026
Hi Darren, we are so pleased to hear about your positive experience with us, especially after your initial reservations about the auction process. It's wonderful to know that we were able to guide you effectively and achieve such a swift and successful sale for your father's house. We truly appreciate you sharing your recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotDan Auction house
Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in
Luca · 1 September 2026
Agent replied · 23 September 2026
Hi Luca, thank you for your wonderful review! We are so pleased to hear that working with Dan and our team has been such a smooth process for you. Best, Auction House
★★★★★ 5/5
TrustpilotGary was so helpful during what for me…
Gary was so helpful during what for me was an anxious time. He took the time to explain all the details of the process and kept me updated throughout. I felt that I could relax because the sale of my Mum's house was in good hands. Brilliant Job Gary. Thanks so much 🙏 🙂
Alan · 8 October 2024
Agent replied · 25 October 2024
Hi Alan, great to hear you felt supported and relaxed during the process of selling your Mum's property. We are very happy we could help. Best, Auction House
★★★★★ 5/5
TrustpilotGary Davison was so helpful and…
Gary Davison was so helpful and knowledgeable in getting my parents house sold. He kept us informed the whole process and was always there to answer any questions we had. An absolute 5 star service! Thanks so much Gary for all your help - kind regards and best wishes - Elaine Farley
Laney · 4 November 2024
Agent replied · 25 December 2024
Hi Elaine, thanks for taking the time to leave this fabulous feedback! It's fantastic to hear you always received helpful and timely service. Best, Auction House
★★★★★ 5/5
TrustpilotHighly recommend Auction House
Very pleased with Auction House. Highly professional and enthusiastic to assist me to sell my property for the right price. James a lovely pleasant guy and great friendly commuication with Rebecca, she kept me updated all the time. Highly recommend Auction House
Rozina · 16 June 2026
Agent replied · 22 June 2026
Hi there, thank you for this wonderful review! We are so pleased we could assist you in selling your property and that James and Rebecca were so helpful throughout the process. Best, Auction House
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