Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to say how happy I am with the service that has been provided to my family.
Gary May, is a person willing to help and to go that extra mile in order for people to achieve their dreams.
If you looking to buy, to remortgage, Gary May is the person to help you. He will look after you like no one. He will look for you the best deals, and he even will go more than the extra mile in order to help.
New review 02/03/2026
I’ve had an excellent experience with Swetenhams Chester managing the let of my property. From the very beginning, their team has been professional, proactive, and incredibly easy to deal with. In particular, Nathan has been outstanding throughout the entire process. His communication has been clear and timely, and he has handled everything with efficiency and great attention to detail.
What really stands out is how Nathan and the team take the stress out of property management. From tenant sourcing and referencing to ongoing support, everything has been managed seamlessly, giving me complete confidence that my property is in safe hands. It’s reassuring to work with someone who genuinely cares about delivering a high standard of service.
I wouldn’t hesitate to recommend Swetenhams Chester, and especially Nathan, to any landlord looking for a reliable, knowledgeable, and responsive letting agent.
Luis · 16 March 2026
Agent replied · 16 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Nathan from Swetenhams! He was always quick to reply to messages and happy to answer any questions. Bless him he would write back any time, even out of hours, to keep things moving along.
Nathan and his colleague Dannie made the whole process of finding a house to let very straight forward and went out of their way to help. I would definitely recommend them to anyone in the Chester area looking to rent. Thanks guys!
Melissa · 16 March 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We truly pride ourselves on our exceptional customer service and we are thrilled to hear that Nathan and Dannie went above and beyond to make your rental process smooth and stress-free. It was our pleasure assisting you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have just bought my first property and used Gary May for my mortgage. He has been very helpful throughout the whole process, explained each step and was quick with getting things sorted for me. He also helped us to organise our insurances for the property which we didn’t know much about so was great to have this support! Thank you again to Gary and the team at Swetenhams.
Amy · 2 April 2026
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Gary May and our team at Swetenhams! Congratulations on your new property and we are happy to have provided you with helpful and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAgain, tenancy turned around in less than 30 days. I have worked with Swetenhams for the last 18 years and I won't be going anywhere else. Massive shout out to Nathan at the Chester branch as well, I have had the pleasure of working with him to find tennants a numerous amount of times, he understands what I need and I am more than happy to leave him to it. Communication flows and I know where I am every step of the journey. Keep it up.
Colin · 23 December 2025
Agent replied · 25 December 2025
"Thank you for your glowing review! We are dedicated to providing exceptional service and are thrilled to have earned your business for the past 18 years. It's always a pleasure working with you and we will continue to strive for open communication and quick turnarounds. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t praise highly enough the service I’ve received from Nathan Davies (Chester & Northwich) and his team, in finding a tenant for my rental property in Handbridge, Chester. This is not the first time I’ve been assisted by Nathan in finding a tenant and have always felt that nothing is too much trouble, and that he ‘goes that extra mile’ to find just the right tenant to suit my property. I wouldn’t hesitate in recommending Nathan and his team to any landlords who are looking for Letting Agency services.
Karen · 2 September 2025
Agent replied · 9 September 2025
Wow, thank you for the incredible review! We are beyond happy to have helped you find the perfect tenant for your rental property. Our team always strives to go above and beyond for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCan not fault Nathan and Danielle for the wonderful support in helping me and my daughter find a home.
We found a the perfect property and the team listended, supported us with everything and kept in touch through the whole process.
They made our process of moving home feel like a breeze.
100% recommend!
Thanks Team 😊
Nicki · 16 March 2026
Agent replied · 16 April 2026
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBig Thank You to Swetenhams, especially to amazing Gary, who is supporting us on our new home journey! Thanks so much Gary to be by our side, we’re very lucky to have You with your absolutely professional and also friendly attitude we feel like we couldn’t pick better! Swetenhams is really a company to go for! They keep us informed of whole process all the time, quick responses and all services they provide us are very much appreciated! Absolutely would recommend! Many thanks!
Katarina · 27 July 2025
Agent replied · 23 October 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHi Molly and Ellie,
I just wanted to say a big thank you for all your help with my purchase. I really appreciate your patience throughout the process, especially as it ended up taking longer (mostly down to me!). You were always kind and understanding.
I’ve just collected the keys, and it feels great to finally get to this point. I hope we’ll have the chance to work together again in the near future.
Best wishes,
Al
Algirdas · 18 August 2025
Agent replied · 23 October 2025
Hello Al,
Thank you so much for your wonderful 5* review! Molly and Ellie will be thrilled to hear your kind words. We're delighted to have been part of your journey and look forward to the possibility of working with you again in the future.
Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely amazing experience, Nathan and Danielle were so helpful in getting everything ready for us to move into our new home! They made sure to go above and beyond, always happy to help and provide all the support we needed. They were super friendly and I couldn’t recommend them enough😁 …
Claudia · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled that Nathan and Danielle were able to make your move into your new home a smooth and stress-free experience. We pride ourselves on going above and beyond for our customers and we're happy to hear that we were able to provide the support you needed. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA huge thank you from myself and my partner to Nathan and the team for helping us out every step of the way. Nathan was so on the ball with replying to emails and our many calls (day or night), he made the process so much less stressful than we expected it to be and we are in love with our new home! Thank you very much
Armani · 9 November 2025
Agent replied · 23 November 2025
Thank you for choosing us for your new home! Our team is dedicated to providing exceptional service and we're thrilled to hear that Nathan made the process stress-free for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSimon and Abbey have helped me while I've been working on my first mortgage! They've been absolutely brilliant and so much help! Simon has been extremely patient with me through my process and super friendly and helpful with all my questions! Couldn't recommend them more!
Hiolette · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're so happy to hear that Simon and Abbey were able to assist you with your first mortgage process. Our team strives to provide exceptional service and we're glad to have been able to make the experience a positive one for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’d like to say a big thank you to Danielle for the quality of her recent inspection at my property. Her attention to detail really stood out, and her report was clear, thorough, and very professional. It’s reassuring to know the property is being checked with such care.
Thank you, Danielle, your work is genuinely appreciated.
Eric · 25 November 2025
Agent replied · 23 November 2025
Thank you for your kind words! We are committed to providing top-notch inspections and we are thrilled to hear that Danielle's work exceeded your expectations. Your satisfaction is our top priority and we are grateful for your trust in our services. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Swetenhams estate agents to get the house I am currently living in. Nathan was incredibly responsive and made everything run impressively smoothly. A very genuine man with your best interest at heart.
Amy showed us around the house when we went to view it and she was also lovely!
Thank you Nathan and Amy :)
Quinten · 25 November 2025
Agent replied · 23 November 2025
Thank you so much for your kind words and for choosing Swetenhams! We take pride in providing a smooth and genuine experience for our clients. We're glad Nathan and Amy were able to make your house buying process a great one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGary was very informative and helpful. He set me up with great deals for all my insurance and protection too. Highly recommend Swetenhams for your mortgage needs. Thank you Gary! I appreciate all your help, making sorting my mortgage smooth and easy to understand.
Dannie · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the positive feedback, we are thrilled to hear that Gary was able to provide informative and helpful service for all your mortgage needs. We are always here to make the process smooth and easy for our valued clients like you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had an amazing experience with Swetenhams. Nathan and Daniele were extremely helpful and genuinely lovely people to deal with. They went out of their way to help us and made sure everything was fully sorted. There were a few hiccups on …
Kasib · 16 February 2026
Agent replied · 16 April 2026
Thank you for choosing Swetenhams! It was our pleasure to assist you and we're so glad to hear that Nathan and Daniele provided exceptional service. We strive to ensure a seamless and professional experience for all of our customers. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a first time landlord, I was apprehensive about what renting out my flat would involve. But Nathan and Dannie made the whole process seem easy and stress free. They talked me through everything step by step and communicated with me …
Katy · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We strive to make renting out your property stress-free and are delighted to hear that Nathan and Dannie exceeded your expectations. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an outstanding experience with
Swetenhams Estate Agents Chester. From start to finish, the process was smooth and stress-free. A special shoutout to
Gerry Mason-Rolls,Ed Brown,Aliesh.Lawlor, who were absolutely fantastic! they were always professional, approachable, and incredibly helpful. they kept me informed every step of the way, answering all my questions promptly and providing clear guidance. their attention to detail and dedication to making sure everything was in order made a real difference. I couldn't have asked for better service, and I highly recommend Gerry,Ed,Aliesh and the team at Swetenhams Estate Agents Chester!
Ishara · 27 October 2024
Agent replied · 10 November 2024
Hi Ishara,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Gerry, Ed, and Aliesh provided you with such a smooth and stress-free experience. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience dealing with Nathan regarding our recent move. The process was extremely quick, and we were in our new house just a week after our viewing appointment. Nathan was great to deal with throughout, really …
Amber · 16 January 2026
Agent replied · 16 April 2026
Thank you Amber & Max for the kind words! We're thrilled that you had a fantastic experience with Nathan and our Chester branch. Making your move quick, smooth, and stress-free is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGary was brilliant. He made the process so easy to understand and I will definitely be using him again. The team in the office also were very supportive in providing advice and expertise. I will definitely be using swetenhams again in the future!
Matt · 16 November 2025
Agent replied · 23 November 2025
"Thank you for your kind review! We are glad to hear that our team provided excellent service to make your experience seamless. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe could not fault the service from Nathan and Danielle in finding us a new tenant for our rental property. Nathan took care to listen to what we wanted and went out of his way to find us a tenant who he thought would suit us. Unlike other agents he really seemed to care about both us and our tenant. These things really matter. Swetenhams knocks other Chester agents out of the park. Seriously. Thanks guys.
Sandra · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleNathan and the team in the Chester office did a fantastic job of helping us get our property onto the market and making sure that the process of placing new tenants was easy. …
Jonathan · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! Our team in Chester is dedicated to providing top-notch service and we're thrilled to hear that Nathan was able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEd has gone above and beyond in helping with my moving-in and renting process (even coming out to save me when I was struggling with my keys!), and has even checked up on me since to make sure everything is okay. Gerry was also very lovely and helpful too! In what can usually be a very stressful time it has been so nice to deal with such lovely and helpful people. Kindness goes a long way! Would definitely recommend.
Cailin · 26 July 2024
Agent replied · 25 August 2024
Thank you Cailin for taking the time to leave us your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had brilliant service from my first contact with Bev who was very friendly and knowledgeable.
Also Angela who I have had a lot of contact is great and very helpful. Very understanding with my lack of computer skills.
The brochure prepared for the property is great and the photos show the property to its best.
I would definitely recommend Swetenhams.
I would like to thank Jack for all his help with the sale of my dad’s property.
He kept me up to date and was able to help with any questions I asked.
I found that no question was too much trouble and he was very efficient and friendly.
Zoe · 2 June 2024
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently used the services of Sweatnams in Chester for the sale of a property and would highly recommend.
We can’t thank Berri enough for her hard work, personalised approach and communication throughout the sale process. Berri has been excellent especially in last couple of weeks during completion and exchange. Thank you to Molly and Jack also who dealt with emails and calls to the office. 5⭐️
Kate · 17 December 2024
Agent replied · 23 December 2024
Thank you Kate for your terrific 5* review, recommendation and for your complimentary comments. Best wishes, Lucy, Customer Relations.
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