Savills New Homes Chester reviews

★★★★★ 5/5

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Brilliant service

Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.

Robert · 6 October 2026

★★★★★ 1/5

Trustpilot

DO NOT USE SAVILLS LONDON

VERY POOR COMMUNICATIONS SAVILLS LONDON office do not instruct these for your commercial sale or business. SALESMEN are honestly poor in communication dis-respectful to independent operators and not take them seriously.HEAD SALESMAN says I am not a customer he only interested in his client. Without customers enquiring and buying on commercial property on website SAVILLS have no business. HEAD SALESMAN policy only like dealing people ringing up on a business or property by e-mail only he told me thinks that is best.When you put offer in they just give you standard answer want multiple operators so why don’t they say at beginning or on advert mis-leading and wasting people’s time. Find culture of that office toxic and Salesman talking about customers personally between him and SALES STAFF not creating a professional environment and bringing up what I’m discussing with other colleagues like back at school. Bringing something 15 year ago last conversation irrelevant not helpful. SALES STAFF hangs up on customers multiple times and only hears one side of complaint and sides with his junior. Not good at all how you conduct any sales in professional manner cannot believe so in SAVILLS. HEAD SALESMAN you are in wrong job you do not like do business. JUNIOR STAFF very immature not a clue how talk business people at all just makes himself look out his depth here. His attitude cost a BAR SALE here and no negotiation skills what so ever. Not listen to customers questions either put to him.I would not trust these 3 in office put any offer forward at all feel they are not doing their clients justice. Have good mind to chase down freeholders on land registry search and contact them direct. Please do not instruct any commercial business with these people when you do get call off them you cannot get straight answer feel they do not listen at all god help if this way get things done.SALESMAN dealing with sale Revolution Bar Huddersfield thinks should talk customers like you talk I talk and no interruptions like using CB radio totally bizarre. He gets tongue tied when you have awkward questions to him and assumes and makes out customers are doing things when they not.He made allegation that I could not afford come view property in Manchester 150 miles why would he assume this dis-graceful behaviour . When you challenge him he changes subject.How he closes a deal not sure no confidence in him honestly he not good listener to customers he just ignores your previous business experience and changes subject. Complaint policy is non existent e-mailed relevant people in office and complained verbally HEAD IN SALES he not interested. I have e-mailed Social media at SAVILLS with a complaint still waiting for acknowledgement or an answer to date !!!!!!

Dave · 2 October 2026

★★★★★ 4/5

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My experience at Savills was a little…

My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!

Catherine · 19 November 2024

★★★★★ 5/5

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Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

★★★★★ 5/5

Trustpilot

Prompt & Professional

I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.

Jonny · 23 October 2024

★★★★★ 1/5

Trustpilot

Absolutely Shocking

Absolutely Shocking! Savills manages our estate and has been shocking to the extent where the Service Charge in an apartment is Salford is more than some decent apartments in Central London. It is also one of the most (if not the highest) expensive apartments in Greater Manchester and this is in fact if you consider luxurious apartments in Deansgate square which has gyms and swimming pool. This is all in fact that there are basically minimal facilities on site - nothing if you compare to other apartments charging £4.8 per square feet. Absolute mismanagement throughout since I have been here and they have the audacity to gaslight us when we ask genuine questions and then on top of that charge a very high management fee. Never ever going to buy an apartment or property that is managed by Savills or let them manage my apartment or manage the sale if I plan to sell mine now. Gave them 4-5 years to get their things together and they simply dont care.

Middlewood · 16 July 2024

★★★★★ 4/5

Trustpilot

Sale price beyond our expectations

Liam was excellent from the first conversation we had with him regarding the possible sale of our property. Savills achieved large number of viewers once the house eventually got on to the market, 8 notes of interest and 4 excellent offers with a sale price way beyond our expectations. The compliance processes held us up a little bit longer than we had expected but Liam and the Glasgow Savills team did everything within their powers to get it all moving in the right direction.There was a minor issue with the MySavills site which meant we could not see all the info we should have but that was a minor inconvenience as all the staff were very helpful. Liam and the team went above and beyond to get us a great sale price with other excellent offers too.

LizJ · 10 July 2024

★★★★★ 5/5

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Thanks Tamsin for making our life so much easier!

Since moving to Australia in 2007 we have always used Savills for the letting of our property near Henley, so for over 17 years. Tamsin Montague has managed the property for us for a number of years and has always been very responsive and helpful. In particular, during the period of preparing the property for its recent sale (also through Savills in Henley), she was invaluable in organising contractors to carry our repairs and re-decorate and dealing with the utility companies etc. for us. She made our life so much easier, especially as we live on the other side of the world in Australia. We would not hesitate in recommending Tamsin and Savills. Thank you so much Tamsin.

Juliet · 30 June 2024

★★★★★ 5/5

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Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

★★★★★ 5/5

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Sophie and team at Savills,Cambridge …

We have been fortunate to have Sophie Kendell-Wheal and her team at Savills in Cambridge managing my property for the past 20 years, and their service has been nothing short of exemplary. Sophie’s professionalism, attention to detail, and commitment to excellence have ensured my property is always in the best possible condition.Her proactive approach and prompt communication make the entire process seamless and stress-free. Whether it's routine maintenance or unexpected issues, Sophie and her team handle everything with efficiency and care. Their dedication to providing top-notch service truly sets them apart. We couldn't be more pleased with their management and highly recommend Sophie Kendell-Wheal and her team at Savills for anyone seeking reliable and outstanding property management in Cambridge.

Raja · 27 June 2024

★★★★★ 5/5

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Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

★★★★★ 4/5

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Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

★★★★★ 5/5

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Helpful and Efficent Team

We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!

Melih · 11 December 2024

★★★★★ 5/5

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Big thumbs up for Savills Putney

The experience of selling my house with Caroline and Alex from Savills Putney was hugely positive from start to finish. They 'got' my house immediately, understood its subtleties, and displayed a detailed knowledge of the area. Their advice about how best to present the property was helpful and uncomplicated, and I thought the marketing materials they produced were excellent. They had a clear sense of the types of buyers who might be interested, and their instincts proved to be correct. I'm very pleased that I opted to go with Savills Putney. They made a potentially very stressful experience as smooth as possible. I would highly recommend them to anyone wishing to sell their house in this part of London.

Adam · 3 June 2024

★★★★★ 5/5

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Kay McCluskey, Stow on the Wold

What a fantastic service, from the initial meeting and property appraisal right through to the sale and completion. Kay was there every step of the way. As well as organising and carrying out the viewings, she played an important role in the co-ordinating between my self and all other parties involved, the buyers, solicitors, agents etc. (there were three others in the property chain) not to mention the negotiating.She went above and beyond to the point of even transporting my dog to my new destination.Thank you Kay for all your hard work, you certainly earned your commission

Clare · 3 June 2024

★★★★★ 5/5

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Excellent property management by Shan

I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.

Anna · 22 May 2024

★★★★★ 1/5

Trustpilot

Disappointing

I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.

Julie · 28 August 2026

★★★★★ 5/5

Trustpilot

Savills Petworth excellent service

Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.

Ms · 7 May 2026

★★★★★ 5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024

★★★★★ 5/5

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Savills Clerkenwell

In May 2024 I had the pleasure of working with Sophie as my real estate sales agent, and I couldn't be more impressed. Sophie was incredibly professional throughout the entire process. Her responsiveness was outstanding; she was always available to answer my questions and provide updates, often going above and beyond to ensure I had all the information I needed. I highly recommend Sophie to anyone looking for a top-notch real estate sales agent at Savills!

AA · 1 July 2024

★★★★★ 1/5

Trustpilot

Worst letting agent I've ever dealt with

Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.

Alex · 17 April 2024

★★★★★ 5/5

Trustpilot

Very responsive and active in dealing…

Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.

Tamer · 15 September 2026

★★★★★ 1/5

Trustpilot

Very poor experience as tenants

Very poor experience as tenants. Savills is continuing to withhold £170 from our deposit for a supposed “light clean”, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.

Scott · 20 August 2026

★★★★★ 5/5

Trustpilot

Sandy and Ritesh are great

Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.

Ben · 17 September 2024