Savills New Homes Chester reviews

★★★★★ 5/5

Trustpilot

I have had Savills as my property…

I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.

Anastasiya · 30 April 2026

★★★★★ 5/5

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Elliott Jones was very helpful

Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.

Clare · 28 April 2026

★★★★★ 5/5

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Savill's are and have been absolutely excellent

I have found all the staff at Savill's, on Fulham Palace Road which is the agency that manages my property, but also all the support personnel in finance etc. absolutely first rate. Their service is professional, reliable, prompt and accurate. Everything you could hope for and especially at a time when being a landlord is becoming more and more complex and complicated.

Alex · 28 August 2026

★★★★★ 5/5

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A great experience

Chris and Emma at Savills Exeter have been great to deal with during our recent home relocation. They were professional, effective, reliable, clear, straight forward and efficient in everything they did but they were also friendly, thoughtful, responsive and really easy to work with. They were great at listening and understanding our situation as it evolved and changed and always ready to help with answers and suggestions when needed. Moving home can be a roller coaster of ups and downs but working with Chris and Emma and knowing we could rely on them to helpful and straight forward was a massive help and I am happy to be able to thoroughly recommend their services.

Philip · 23 April 2026

★★★★★ 1/5

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Threatening letter full of lies!

First time hearing of these is a "final warning" letter through my door from "Kevin Donohoe - Head of Asset Strategy, Planning and Delivery". Claiming they need to do a survey on my house and that their "records indicate" I have "refused them access" - NO one has knocked on my door about a survey! Claim they have tried to contact me via phone, letter etc and that I'm in breach of my tenancy and threatening to kick me out and legal proceedings, but I've had NOTHING from them until now! No letters, no calls, no one knocking on my door! This is absolutely disgraceful! I called and spoke to a nice lady, she was understandanding and apologetic, told me I should have had letters and stated a number of people have complained they've not recieved letters from them either so there's something wrong with the mailing system. She assured me I wouldn't lose my home - obviously, as I've not done anything wrong.

E · 17 April 2026

★★★★★ 5/5

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An example of excellent estate agency professionalism

Our experience was significantly and uniquely enhanced by working with Justin Godfrey at the Bishops Stortford branch. He is an absolute professional, with excellent communication skills, a much appreciated honestly, knowledge of the market, and a pleasure to work with. He genuinely made the sale happen, helping in every way he could, whilst dealing with the many parties involved without issue or stress. I can only say positive things about the way he works and would not hesitate to recommend him or indeed use him again ourselves.

Emma · 16 April 2026

★★★★★ 5/5

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Professionalism and empathy at highest level

We feel very fortunate to have had Roshni Jethwa as our Property manager in Chiswick. As we are in our mid thirties, my partner and I had a fair share of experiences as tenants throughout the years, but never had such a difficult / particular landlord before (e.g., requesting we only use specified 2 brands of cleaning products, being present at the property almost daily to oversee garden / deck renovations, etc). This led to a fraught and fragile relationship with the landlord, which Roshni helped navigate expertly. She was very kind, offered sound advice, and escalated to management when appropriate. I wanted to thank Roshni for the incredible degree of professionalism she provided during the length of our tenancy.

Iris · 26 November 2024

★★★★★ 1/5

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You are the agents/managing company for…

You are the agents/managing company for Grand Junction retail park in Crewe. You employ Premier Park Ltd to manage that car park who take great delight in sending invoices for non existent infringments. You are aware that this parking company are members of the BPA and they declare that they ‘abide by the BPA terms and conditions’. Well let me tell you, Savills, they do not.There is set down in the BPA how disabled motorists are to be treated. How and where signs are to be placed.(section 4..a, b, c and d. There are NO SUCH SIGNS at Grand Junction and despite me writing and asking Premier Park no less than four times the location of these sign, they will not respond. They are in breach of the BPA. They are also in breach of the EQUALITY ACT 2010. Any person who requires disabled parking does not need a Blue Badge. My carer park in one of these spaces..who themselves under the act is disabled. I am disabled and a blue badge holder. Apparenly on one day when the weather was awful….gales and raining, my carer..in an attempt to get me into my wheelchair and out of the rain as quickly as possible, did, ‘apparently’ not display my badge in a position on the windscreen to suit the person going around the car park looking for ‘victims’. It was lodge in the side window.Premier Park acknowlege I have a blue badge, but still want £170 off me even though I, under the EQUALITY ACT 2010 do not have to display such a badge. My MP is involved and is investigating this company. I, will let this go to court if this is what your management company decide to do and I will call Savills as a witness to explain to the Judge why you allow this under hand company target disabled people in this way.YOUR INTEREST AND OVERWHELMING CARE IS NOTEABLE BY YOUR TOTAL LACK OF RESPONSE. SHAME ON YOU!!!!

Willis · 16 November 2024

★★★★★ 5/5

Trustpilot

Savills are the best

Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home

Jackie · 8 November 2024

★★★★★ 5/5

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I recently ended my 4-year lease of an…

I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!

Olena · 17 August 2026

★★★★★ 5/5

Trustpilot

Great Service

Many thanks Ritesh for all your help, prompt replies and advice

J · 27 August 2026

★★★★★ 5/5

Trustpilot

I am delighted to post this review in praise of your long-time employee, Sophie Kendell-Wheal.

I am delighted to write this review in appreciation of the consistently excellent and speedy service I have received over the years from Sophie Kendell-Wheal who has managed my buy-to-let flat for me in Cambridge for many years now. Sophie has always responded to any problems encountered by my tenants with efficiency and alacrity. Anything needing attention is conveyed to me immediately and dealt with as soon as possible, which makes for a happy tenant and a satisfied client. Her email exchanges are prompt, friendly and courteous so I can have complete confidence that my flat is being well managed. As an elderly client it’s important I can relax safe in the knowledge my tenant’s needs are being met and any problems being dealt with effectively and efficiently. You are fortunate in employing someone who embodies your reputation for good management. What a lovely person Sophie is! Part of an excellent team who represent the high standards you set and who have served me well.

Gillian · 24 October 2024

★★★★★ 5/5

Trustpilot

Outstanding Services

I would like to take this time, to commend the outstanding services I received from Varinder & Euan at the Birmingham branch. Their level of professionalism, with timing to explaining the properties and its terms of agreement are impeccable.Euan took the time to speak with me on the phone, taking my call on numerous occasions, despite having a hectic day in meetings for most of the day. He also answered all my concerns with regards to the propertied and signing of the contract, viewing etc.Varinder is most certainly multifaceted and extremely helpful to her clients. From her polite demeanour from answering the phone, to the time she takes to explain every room, the amenities and highlights of the properties. She is also polite and courteous to her clients when she saw them on sight, during my viewing. They seem very happy with her, and well settled and comfortable.

Rachel-Sophia · 22 October 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.

AB · 21 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Experience with Stephanie at Savills

I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!

Zhandos · 19 October 2024

★★★★★ 5/5

Trustpilot

First Class Property Management

Savills have managed my property in Fulham for a number of years and have always done a fantastic job. Everyone there has been wonderful to deal with, always providing excellent service. I recently decided to sell, which involved a lot of extra work in a very short space of time for my property manager Sarah Fernandes. Sarah couldn't have been more helpful, responsive and proactive during this stressful period. Sarah is a true professional and a fantastic property manager. I would highly recommend Savills to anyone looking for excellent property management services and peace of mind.

Rosie · 18 October 2024

★★★★★ 5/5

Trustpilot

Great service thanks to Jack

We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.

Robbie · 17 October 2024

★★★★★ 5/5

Trustpilot

Sale Done by Savills Estate Agents

Having exchanged today, I wanted to write a review for the Savills Cobham team and in particular Tim Harrison, who led from the front and never lost his professionalism, however hard we made it for him.The whole experience from start to finish has been a joy, great presentation of our property, lots of viewings and the whole team taking a turn to ensure maximum exposure.I highly recommend using Savills and also putting your property into Tim's safe hands.Thank you Tim, Jake, Louise and all the rest of the crew, you did it!

Nicholas · 16 October 2024

★★★★★ 5/5

Trustpilot

Extremely professional and personal service by Erick Dos Santos - Ealing Branch

I put the flat for sale in May and had viewings within a week. Erick Dos Santos in the Ealing Branch was assigned to the sale and he did a superb job. Got me a higher price than what it was marketed for. He kept me up to date with every viewing. When he found the buyer, he kept me informed at every step of the way until the sale went through. Brilliant service provided by him. I would highly recommend both Erick and Savills.

Aniz · 10 October 2024

★★★★★ 5/5

Trustpilot

Thank You

I have owned a property in London since 2017. I have very little time to pay attention to managing the tenant or the property. I literally have no time for the property at all. But in all these years, I have not had one problem. And that is down to Matt Parish, Fiona and the team at Savills. Tenants have come and gone, the flat has had leaks and other problems like any property, but I have never had to lose any sleep over anything because the team at Savills are so professional, proactive and helpful.The best decision I made with this investment has been signing on Matt, Fiona and the team at Savills

David · 8 October 2024

★★★★★ 5/5

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I had a fantastic experience during my…

I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!

Will · 5 October 2024

★★★★★ 5/5

Trustpilot

5/5 experience

I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!

Anonymous · 30 September 2024

★★★★★ 5/5

Trustpilot

Claire Newbury Excellent

I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.

Susan · 22 September 2024

★★★★★ 5/5

Trustpilot

You will not find a better agent - anywhere.

I cannot speak highly enough of the work done by Jennifer Kendrew and the team at Savills of York. Our first buyer took us to days of exchange and then pulled out but Jennifer did not give up. The attention to detail, professionalism and sheer determination shown through and another buyer was found - and this time crossed the finishing line.I have bought and sold houses across the UK and the USA and Jennifer/Savills are way ahead of any agent I have used.Highly recommended - they deliver way more than it says on the tin.Thank you.David

David · 20 September 2024