Savills New Homes Chester reviews

★★★★★ 5/5

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Thank you to Savills Tunbridge Wells…

Thank you to Savills Tunbridge Wells for the sale of my apartment They were all very professional and attentive throughout the process from marketing to securing a saleI would recommend Savills to anyone considering selling a property and a special thank you to Natasha and Becky

A · 1 July 2021

★★★★★ 5/5

Trustpilot

James Eastaway from the Stamford branch…

James Eastaway from the Stamford branch of Savills provided exceptional levels of service.From arranging safe and secure visits to properties we were interested in all the way through the negotiation and sales process James was first class.Thank you James, you are a real asset to Savills estate agents.

GC · 7 January 2021

★★★★★ 5/5

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Amar Ashton was extremely helpful…

Amar Ashton was extremely helpful during a very lengthy sales process. Amar did all that she could to resolve questions and support all parties move during a complex situation. She really made the difference for us in the move we made.

Richard · 11 April 2022

★★★★★ 5/5

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Excellent all round

Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.

RR · 13 July 2022

★★★★★ 5/5

Trustpilot

Always great service.

I always find Sandy and the team at Savills to be incredibly helpful and a pleasure to deal with. All the team have a great deal of experience and really make the process go smoothly, and always help out in any way they can. 100% recommend.

Emma · 8 June 2021

★★★★★ 5/5

Trustpilot

Great service from Savills Hampstead

I rent through Savills in Hampstead and I always have excellent experiences with our property manager Philip. He helps us swiftly with problems we have in the property and has very good communication. I have been really grateful for Philip sorting out our broken washing machine quickly and efficiently. Thank you!

Yuka · 1 December 2024

★★★★★ 5/5

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Thank you Savills

I wanted to take this opportunity to thank Tim at the Esher sales office for helping us to find the perfect new home. Tim was exceptionally professional at all times, listened to our concerns and always provided comprehensive and fair advice throughout the process. We can never thank you enough Tim for all your kindness and expertise.

LF · 10 October 2023

★★★★★ 5/5

Trustpilot

My experience with the Windsor office

My experience with the Windsor office has been amazing! As a tenant, they have been extremely helpful on all matters : from the viewing to the management of the property, it was all very smooth. I would like to thank Sophie in particular for her precious help and availability!

Jessica · 5 April 2024

★★★★★ 5/5

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Our experience with Savills in Chelmsford

Our experience with Savills in Chelmsford has been excellent from start to finish. The preparation prior to launch was extremely thorough and the selling strategy devised was executed perfectly. Multiple offers were dealt with professionally and navigating us through a complex chain was done vigorously and efficiently. We cannot speak highly enough of Stephen, Parvinder and the whole team.

Michael · 18 August 2023

★★★★★ 5/5

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Property Manager Experience

My experience throughout my one-year Savills mamanged tenancy at Television Centre has been nothing but professional and positive. Especially my property manager Lauren Sullivan has been incredibly fast to reply to any queries and assist with any issues that came up. Her tone was very friendly and I always felt taken care of. You will be in good hands.

Moritz · 17 August 2023

★★★★★ 5/5

Trustpilot

Savills have looked after my property…

Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.

Dr · 15 October 2024

★★★★★ 5/5

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Outstanding service and support from…

Outstanding service and support from Savills Norwich. Superb at sourcing serious, sound buyers. Michaela Maldonado was brilliant at managing the whole chain for us and was totally focused on getting our sale over the line. In a world of mediocre agent performance , Savills are first class.

J · 26 February 2021

★★★★★ 1/5

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Don't rent a property management by Savills

Remember! Do rent a property under Savills management. I lived in a new build flat in Colindale London under Savills management for 1.5 years. The check-out report claimed even one dust and one hair. It is totally doesn't make sense. In this 1.5 years with poor management service provided by Savills, Water always suspended. The staff occupied my parking space.Nobody follow-up my review just said passed to client service....that it!Now I need to go through TDS to dispute my deposit. I will not recommend any friends use any Savills service.

Freddy · 20 March 2023

★★★★★ 5/5

Trustpilot

Sue Trybus’ commitment to selling our…

Sue Trybus’ commitment to selling our house has been second to none - despite obstacles she got the house to exchange through sheer determination and hard work - I highly recommend Sue and the team at Savills Rickmansworth. Camilla Clutterbuck

Camilla · 9 May 2022

★★★★★ 5/5

Trustpilot

Help when most needed

We recently were about to change over our tenants in early October. Unfortunately at end of September our apartment was flooded after a storm along with several others in our block. As an absentee landlord Savills really helped us with getting access, liaising with tenants and helping us with the freeholder for repairs

Neil · 29 October 2024

★★★★★ 3/5

Trustpilot

[Resolved] They don't uphold their legal obligations.

Staff were really helpful at the beginning, giving us all the information we need to make a reservation. However, we ended up cancelling the reservation during a 14-day cooling off period. The development is 345 Park Place.This was over 45 days ago, and we still don't have our refund back! They simply don't uphold their legal obligations! Think a thousand times before engaging with Savills in any shape or form.--UPDATE: For full transparency, I have sent them further information about my case to the email they provided below on 14th of March 2023--UPDATE (moved the rating from 1 star to 3 stars)They did get in touch with me and established a direct connection between me and the builder, which resolved the problem quickly and I have received my refund.

Yahia · 15 March 2023

★★★★★ 5/5

Trustpilot

Emma Smith at Savills in Windsor is an…

Emma Smith at Savills in Windsor is an excellent estate agent.There aren't that many true stars in this business, but she certainly is.Emma mixes true empathy with an absolute determination to get deals done.I love working with her.James HeronJames Heron Property Consultancy Ltd

James · 22 November 2021

★★★★★ 5/5

Trustpilot

Nice and helpful

I really appreciate Jess Exley, who had helped me a lot during my flat hunting process. I intended to get a flat before arriving UK. Jess was patient enough to answer all my questions and provided useful information before I made my decision.

Becky · 12 November 2021

★★★★★ 5/5

Trustpilot

Flawless service.

At the risk of making this review sound like a cliché, this is what perfect customer service feels like. The entire rental process was an order of magnitude better than what we could have expected - Savills have really thought it through to perfection. Thanks Georgina & the team!

Mykola · 29 June 2020

★★★★★ 5/5

Trustpilot

A first class, professional service

Adam Sayers of the Henley on Thames branch provided a professional service right through from the initial valuation to the eventual sale. Adam is courteous, efficient and went the extra mile, handling the viewings and ensuring we were kept up to date. We felt the whole team there were professional. We wouldn’t hesitate to recommend Savills.

Beverley · 11 October 2023

★★★★★ 2/5

Trustpilot

Important information disclosed during property purchase

I completed a flat purchase in City Centre of Bristol a year ago. Savills were the agents. Unfortunately I have been left with bitter feelings about this purchase as the agent was trying to rush things and kept getting frustrated when I was asking reasonable questions about the property. What has disappointed me the most, is that 1. When I was shown the flat and had been given initial information, I was falsely informed about the ground rent and leasehold remaining years 2. The agent failed to inform me about a very critical piece of information, the fact that there was a high pending charge for the flat, in regard with big damage occurred in the common heating system during the previous years. During the purchase I was constantly asking information that as it's proven now, were kept from me because they were related to this big hidden cost. I regret backing off on this one, due to the Savills agents' pressure and now it is a cost that although it's still big and unexpected, it would cause me excessive lawyer fee as well if I decide to dispute. But my point here is that the agent, put a lot pressure on me and none to the lawyers of the seller to provide correct information and I feel played. 3. The agent never showed me the whole development and was obviously ignorant of a lot of the facilities and the existing tenants' association which could have helped to answer lots of my questions (or probably deliberately avoided to bring too much in light) . They seemed good enough to show someone around the property but held or shared none of the important information. As a buyer, this is critical attitude that I would look for to an agent. Savills just don't feel trustworthy for me and I would not be choosing to work with them in future if possible.

CHRIS · 20 February 2023

★★★★★ 5/5

Trustpilot

Great experience!

Our agent Zoe was very friendly and responsive. She was always ready to answer any questions and was quick with providing the necessary paperwork. In general, we dealt with the Islington and Wandsworth branches, both equally friendly and professional. We would absolutely recommend Savills!

Egzona · 3 August 2021

★★★★★ 5/5

Trustpilot

Excellent Amersham Team

I experienced truly excellent service from the outstanding Amersham team of Nick, Mike, Helen and Claire. Nick is an excellent negotiator and I found the entire team to be highly professional, helpful and caring throughout the process. I would have no hesitation in recommending them to my friends and family.

Jane · 29 December 2019

★★★★★ 5/5

Trustpilot

Mr Terence Lane

Mr Terence Lane, who is the property manager of Savills， helped me to manage my property in London. He is very professional and responsive in handling issues brought up by my tenants, helping me to liaise with the utilities provider (which had sent bills to me incorrectly) and arranging maintenance check for my apartment. I appreciate his service and hope ge can help to manage my property in future again. I am sad that he will be move to another role in Savills.

Catherine · 16 February 2023