Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo pleased I appointed Charlie, Pauline, Harriet and Henry to sell Haughton Thorn, we sold in under a week at the full price, Savills have a great team in Chester and work really closely with their clients. Many thanks Robert Baxter RBD Architects.
Robert · 28 August 2020
★★★★★ 1/5
GoogleWe booked a Valuation for wed 27th April, no one turned up. I emailed Savills, they apologised and said they’d forgotten to put us in the diary. They booked us in for the following Tuesday/ I received an email of confirmation- again, no one showed. I called the office and they said they didn’t know what happened but they hadn’t got it in the diary. Utter waste of time and effort. Won’t recommend or use in the future.
Samantha · 28 August 2022
★★★★★ 5/5
GooglePauline Kay and her team were relentlessly positive and helpful throughout the process of selling our house. Pauline's advice was thoughtful and sensitive . Communication was swift and we really appreciated Pauline''s willingness to deal with a variety of issues.
Simon · 28 August 2020
★★★★★ 5/5
GoogleWas welcomed amazingly, very very helpful. Wanted to rent and ended up buying. Honestly Sarah Kay helped out every single step of the way making this a very smooth process! …
Aly · 16 April 2025
★★★★★ 1/5
GoogleWe’re joint buyers. We asked to view a vacant property at 69 Liverpool Road. Their agent (Pauline Kay) wasn’t able to wait the next day till 12pm for a joint viewing and insisted on a 9am (solo) viewing. She made it clear there was already …
John · 16 April 2024
★★★★★ 5/5
GoogleA great team at Savills Chester. My property was marketed well, we had lots of early interest and we completed a successful sale very quickly. I couldnt have asked for a better service.
Mick · 28 August 2022
Agent replied · 27 August 2024
Mick, thank you very much and it was a pleasure to work with you. With very best wishes Charlie
★★★★★ 5/5
GoogleAn Estate agent that truly is worth every penny! Fantastic personal service. We had two houses to sell this year and Savills took care of both. They look after both the seller and the buyer to make the transition as easy as possible through regular contacts and updates and will communicate at a time to suit the customer. With so many cheaper options out there it can be tempting to choose a different way to sell your house, however, if you are serious about selling and want a first class bespoke service then Savills should be your first choice.
Grahame · 29 August 2018
★★★★★ 5/5
GoogleAn Estate agent that truly is worth every penny! Fantastic personal service. We had two houses to sell this year and Savills took care of both. They look after both the seller and the buyer to make the transition as easy as possible through regular contacts and updates and will communicate at a time to suit the customer. With so many cheaper options out there it can be tempting to choose a different way to sell your house, however, if you are serious about selling and want a first class bespoke service then Savills should be your first choice.
Elaine · 10 January 2018
★★★★★ 5/5
GoogleBrilliant process with Savills from start to finish when renting a property, extremely helpful team, quick turnaround and especially brilliant service from Adam who helped myself and my family with any questions we had along the way.
CoreyAnderson · 13 June 2024
★★★★★ 5/5
GoogleIncredibly impressed with Savills. We originally had our property listed with another agent for THREE weeks and hadn't had a single viewing (their pictures were shocking, and the excuses they made were laughable). We spoke to Savills, and …
Jessica · 16 April 2024
★★★★★ 5/5
GoogleAdam Walker dealt quickly and professionally with my property transaction.
Elaine · 22 February 2025
★★★★★ 5/5
GoogleSavills (and Pauline in particular) have been fantastic in helping us to secure and purchase our dream house in a fraction of the normal time these things are currently taking. They have helped us as every stage and we are so grateful for their professionalism and support.
Rebecca · 28 August 2022
★★★★★ 5/5
GoogleJamie from Savills handled the purchase in a very professional way and showed the flexibility when needed. Overall a very smooth process!
Dev · 13 June 2024
★★★★★ 5/5
GoogleI really have been most impressed with my Agent, Pauline Kay’s professionalism throughout and felt we developed a wonderful rapport from the outset. Pauline consistently went the extra mile to ensure I was kept fully updated at all times and I cannot thank her enough, and the Team, for concluding the sale of my home so satisfactorily. Well done All!
Lesley · 29 August 2018
★★★★★ 5/5
GoogleSavills and Charlie Kannreuther in particular, were a major help in reaching a conclusion of the sale of our house and constantly kept the sale process on course when it looked to be wavering.
JAMES · 16 April 2023
★★★★★ 5/5
GoogleI recently purchased a property and found the agent, Pauline Kay, to be an excellent example of what an estate agent should be. She was extremely helpful, responsive, and got things completed as quickly as possible. Despite a few issues with the purchase, I feel she did the best for both the buyer and the sellers.
Jacqui · 29 August 2018
★★★★★ 5/5
GoogleVery impressed with Pauline, Harriet and all the team at Savills.
Pauline's experience was evident in her knowledge of the area and of the market, and in her ability to liaise with vendors and solicitors to to bring about sensible solutions that we could all work with. Recommended!
Simon · 29 August 2019
★★★★★ 5/5
GoogleSavills handled both the purchase of our new home and the sale of our existing home. Both dealt with superbly and, in the case of our old house, an off market offer received within a week of our decision to sell. Great service and result.
Clacher · 29 August 2018
★★★★★ 5/5
GoogleOutstanding service from start to finish. Super confident and their knowledge of the market was excellent
Graeme · 16 April 2023
★★★★★ 5/5
GoogleExcellent experience dealing with Pauline Kay from Chester. Highly professional and readily available to help with any concerns or questions. Excellent knowledge of the local property market. Highly recommended.
Neil · 29 August 2018
★★★★★ 5/5
GoogleA quick and efficient sale, high quality personal service.
Ian · 29 August 2018
★★★★★ 5/5
GoogleFantastic service from start to finish
Alison · 29 August 2019
★★★★★ 5/5
GoogleRating only, no written review.
Frank · 28 August 2020
★★★★★ 5/5
GoogleRating only, no written review.
Yvonne · 29 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.