Savills reviews

★★★★★ 5/5

Google

“Excellent service from start to finish. Steph who showed us around the property on several occasions was fabulous, not only was she extremely helpful and obliging, she also gave us the time to really get a feel for the property. Our agent Pauline was friendly, proactive and always available to answer questions throughout the purchase. She kept everything moving smoothly, communicated clearly with all parties and made what can be a stressful process feel straightforward. We wouldn’t hesitate to recommend Savills.

Sarah · 16 February 2026

★★★★★ 5/5

Google

Pauline Kay has been absolutely marvellous during a very difficult sale, complicated by the fact that I live on the other side of the World. I cannot thank Pauline enough for the way she has conducted herself and I always felt she had my best interests at heart.

Lesley · 2 April 2026

★★★★★ 5/5

Google

We had a really tricky sale that threw up every complication from old boundary issues, planning problems etc. Rosie and the team navigated the sale and ensured both sides were happy with the outcome. Thank you Savills!

Rafela · 16 March 2026

★★★★★ 5/5

Google

We absolutely recommend Pauline at Savills. She was very helpful in our purchase of our lovely property. Always on hand for advice and keen to push things forward for both buyer and seller. Brilliant service - thanks so much

Naomi · 16 February 2026

★★★★★ 5/5

Google

Thanks to Savills and specifically Jamie Bradshaw for a fantastic professional service! Jamie went above and beyond for me and gave great advice and help during the sale of my house. I would highly recommend Savills to anyone selling there property you will not regret it!

Simon · 16 December 2024

★★★★★ 5/5

Google

Thanks to Savills and specifically Jamie Bradshaw for a fantastic professional service! Jamie went above and beyond for me and gave great advice and help during the sale of my house. I would highly recommend Savills to anyone selling there property you will not regret it!

Simon · 13 December 2024

★★★★★ 5/5

Google

We recently sold our house through Savills and we were very impressed with service they provided, from the initial valuation by Jamie Bradshaw, who provided excellent advice with pricing and marketing, through to completion, the communication and support we received was second to none. We were kept informed with prompt feedback after every viewing, negotiations were handled skilfully and sensitively to get us the best price for our property. The office support from Pauline and Rebecca ensured we always had an additional point of contact, who were upto date with our sale, which was very welcome. If you are looking for a professional and efficient estate agent, Savills are the one for you, we could not recommend them highly enough. Tony and Wendy Cuddington

Wendy · 2 April 2026

★★★★★ 5/5

Google

Rosie was great, relaxed, friendly and professional. Always available & ready to help make the buying/selling process as straight forward as possible. We felt we were in safe hands with the Savills Chester team.

Imo · 16 March 2026

★★★★★ 5/5

Google

We could not have asked for better agents than the team at Savills, and in particular Jamie Bradshaw, who it was a pleasure to work with, while selling our Chester home. Jamie has a professional and calm manner, and he went above and beyond, communicating with the buyers, and everyone involved in our selling process, to maintain consistent updates to everyone and to keep the selling/buying process moving. Despite a bit of a bumpy ride, Jamie still made the whole selling/moving transition seem effortlessly smooth, and we couldn't have asked for anything more. Thank you Jamie, for all your hard work, and thanks to all at Savills

Dee · 14 June 2023

★★★★★ 5/5

Google

Moving houseman be a long and frustrating process and Pauline Kay has been a beacon of light and a reassuring presence. Although your first duty is to the sellers, you have combined that with a very professional and supportive approach to us the buyers, which has really helped preserve our sanity, when so many people involved in the whole process either don’t keep to what they say or fail to communicate effectively. I can see why you get so many instructions in a crowded market place and we would certainly recommend Savills to anyone. We have really appreciated your understanding and support from the outset.

Sue · 28 August 2022

★★★★★ 5/5

Google

We were purchasers rather than vendors but Pauline Kay was excellent. From our initial introduction she made us feel part of everything and showed genuine interest in our purchase.. She was also very helpful to the vendor and made us both feel as friends instead of simply parties to the transaction. Hopefully we have completed our last house move but, if we were to move again in this area we would have no hesitation in using Pauline's very professional services. We would warmly recommend her.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 28 August 2022

★★★★★ 5/5

Google

Fabulous customer service at Savill’s Chester! Pauline and her team at the Chester residential office were superb throughout the marketing & sale of my late mother’s property. During a protracted sale with delays, & at the height of the pandemic, Pauline was on hand, proactive & supportive every step of the way. Service was utterly faultless. Not the cheapest option but most certainly the best & most cost-effective, the sale was handled very efficiently, with immediate interest from potential buyers & a firm, fair & realistic offer received very quickly. I would have no hesitation whatsoever in recommending Pauline & Savill’s expert services (& indeed have done so). I have no doubt that Pauline’s professionalism, knowledge, efficiency & attention to detail secured a successful sale.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 28 August 2021

★★★★★ 5/5

Google

Highly recommend using Savills, we had a 5* service on our recent house purchase and an especially exceptional experience with Pauline, who did everything she could for us. If we ever come to sell or buy in the future, our first stop will be Savills.

Harry · 12 January 2025

★★★★★ 5/5

Google

We have been lucky to deal with Pauline over the years and she has bought us buyer after buyer. Always available, very response and knows just how to handle conversations between multiple parties to get the deal done. We have tried some of the big agents but none came close to Pauline Kay and her team at Savills Chester. All our properties will go through her in the future. Cannot recommend enough.PositiveResponsiveness, Quality, Professionalism

Harry · 28 August 2021

★★★★★ 5/5

Google

Pauline Kay was fabulous from start to finish. She was so enthusiastic about our house and how we could find the right person to buy it. She often went the extra mile - gathering information about our neighbor hood, calling back out of hours to keep us in the loop and just generally being extremely professional. And it paid off ... offer within 3 days and sale completion within 2 months ... pretty impressive 😃. It’s been a pleasure working with her and has restored my faith in estate agents.

N · 29 August 2019

★★★★★ 5/5

Google

My experience with Savills has been exceptional. I had full access to the team of Tom Burke, Adam Walker, and Chris Cantor who are part of the Savills Cheshire Lettings team. It was a professional experience from the moment we engaged Savills to the time our Property was let (which only took 48 hours from first marketing. Thank you very much. Patrick & Karen

Patrick · 28 August 2022

★★★★★ 5/5

Google

A very professional service has been provided by Savills and in particular Adam Walker who has been our contact throughout the whole transition. We also met with Chris who did the keys handover and he was very thorough too!

G · 28 August 2021

★★★★★ 5/5

Google

We could not have asked for better agents than the team at Savills, and in particular Jamie Bradshaw, who it was a pleasure to work with, while selling our Chester home. Jamie has a professional and calm manner, and he went above and …

Dee · 16 April 2023

★★★★★ 5/5

Google

Thank you! for your exceptional assistance throughout the entire process. The experience, from start to finish, was professional and friendly. Pauline's guidance ensured a smooth and quick sale and support every step of the way was much appreciated.

Diane · 26 September 2025

★★★★★ 5/5

Google

Had a great experience as a Buyer with Savills. Pauline is the best estate agent I’ve ever dealt with. Would certainly recommend. Thank again!

Emma · 13 June 2024

★★★★★ 5/5

Google

Pauline Kay goes above and beyond in her role to help you find a suitable property to purchase, Pauline is excellent at her job and communicates very well with the all parties connected with the house purchase.

Gerry · 16 April 2023

★★★★★ 5/5

Google

We recently sold our apartment through Savills in Chester and our agent, Pauline Kay, was key to the successful sale. She was professional, supportive and helpful throughout the entire (sometimes stressful) process and I cannot recommend Pauline highly enough. She has restored our faith in Estate Agents (an often maligned profession).

Barry · 29 August 2018

★★★★★ 5/5

Google

Great experience working with Chris Cantor in securing a luxury rental for my MD. Professional yet approachable and kept me up to date throughout the whole process. Fully recommend.

Kate · 26 June 2025

★★★★★ 5/5

Google

Our experience of Savill’s as prospective buyers could not have been better. Pauline Kay handled our enquiries, viewings and purchase negotiations with great professionalism, courtesy and warmth. We would recommend Savill’s, and Pauline in particular, to anyone intending to buy or sell a property.

Julie · 28 August 2020