Bed Student Rentals Chester reviews

★★★★★ 5/5

Google

Bed Student Rentals is genuinely, by far, the best letting agency. Mike and his team have made house searching and finding a place in Chester for me and my friends so much less stress-free. They really accommodated an enriching experience by providing us with an array of properties to rent, at such a good price too, that you really can’t rumble to be honest. The office is so incredibly friendly because you can honestly tell everyone there truly want the best for you and ensure that you are getting the best deal out there, not just that but the team are so warm with you too that you can laugh and have a joke. It’s far from the tense atmospheres that other agents may give off, you definitely feel more at ease there especially with the comfort of knowing that you and your needs are heavily considered at the heart of the company. Could never complain about any part of my experience, if there was a 10/5 stars, I’d give it. Plus the free hoodies are a really comfortable too, so you could say great quality is a running theme within the company.

Tyler · 13 June 2021

★★★★★ 5/5

Google

Where do I begin? This will now be my 2nd year living in a house rented off BED after being let down previously from another student letting agency. BED students rentals are the best letting agency in Chester (do I dare say across the country?! They would be hard to beat!) The staff never fail to make me feel welcomed and at ease, no question too silly, no request too big! Everything I've asked for has been possible. I was placed in a house with people I never met after putting my faith in Mike and his team! From this, I met a lifelong friend! The team go above and beyond. I genuinely wish I could stay in their care for life! I feel safe and secure constantly! It's such a shame seeing bad reviews for this agency as I can't see how they could possibly be talking about the same place I have grown to love! An (ALWAYS) happy lady x

Jade · 13 June 2021

★★★★★ 5/5

Google

Very welcoming staff and lovely houses. My boyfriend is currently suffering from a severe knee injury and they were so accommodating with helping him find a suitable room and they even gave him the chance to move in a day early so he could keep isolating in order to have his operation. Highly recommend for anyone looking for a house!! Ignore the negative reviews, Mike and the team are lovely and I didnt see a single bad house when I viewed them with my boyfriend & his group. FYI - I do not personally live in a bed property so this review is completely impartial :)

Amy · 13 June 2021

★★★★★ 5/5

Google

Where do I begin? This will now be my 2nd year living in a house rented off BED after being let down previously from another student letting agency. BED students rentals are the best letting agency in Chester (do I dare say across the country?! They would be hard to beat!) The staff never fail to make me feel welcomed and at ease, no question too silly, no request too big! Everything I've asked for has been possible. I was placed in a house with people I never met after putting my faith in Mike and his team! From this, I met a lifelong friend! The team go above and beyond. I genuinely wish I could stay in their care for life! I feel safe and secure constantly! It's such a shame seeing bad reviews for this agency as I can't see how they could possibly be talking about the same place I have grown to love! An (ALWAYS) happy lady x

Jade · 25 October 2020

★★★★★ 5/5

Google

Great experience renting with Bed Student Rentals, the houses are well maintained and reasonably priced. The staff are always lovely and helpful. Would highly recommend them if you’re planning on looking for a uni house as accommodation.

Olivia · 17 May 2025

★★★★★ 5/5

Google

I recently used Mike and his team to sort out a mess left by a local agent which had impacted on my son - they were brilliant! Seamless and professional, they went the extra mile for him and his house mates and I would recommend them highly. Thanks Mike and Jolan.

David · 14 June 2018

★★★★★ 5/5

Google

I rented a house through Mike at his previous company for my daughter, it was her first year at Uni and her first away from home, I was worried and concerned about her but Mike reassured me and my wife that he would look after her and true to his word he always did. He was always at the end of the phone and nothing was too much trouble, even when he moved to his new company he has always been helpful and supportive. I would highly recommend Mike and his staff to anyone looking for accommodation. Thankyou to Mike and his team!

Pete · 14 June 2019

★★★★★ 5/5

Google

I studied at Chester uni from 2018 to 2021 and Bed were there to guide me through my final year of house hunting and help me in my studies, too. They’re a great company that supports students and the general Chester community, even sponsoring an event I ran for my degree in my second year of uni. I spent my final year of study in the pandemic but Bed did all they could to support me and ensure I felt safe and comfortable in the property I rented, and even managed to put me with like-minded people making the last year the best year I had! After leaving uni, now a year later, they have continued to help me, even when I got a very important parcel delivered to my old address; they were kind enough to send it all the way down to me in London. I would highly recommend this friendly, engaged and supportive rental company with beautiful and very affordable properties!

Chlöe · 11 October 2022

★★★★★ 5/5

Google

I have lived with bed for 2 years now and about to go into my third year with them. I can say wholeheartedly they are the best student/post grad rental company in Chester, I have had zero issues in 2 years and I suspect that will continue for next year as well. All the staff are brilliant and friendly, and then there’s the owner Mike who basically knows all the names of his tenants and gets involved with day to day business and making sure that all tenants are satisfied. I couldn’t recommend bed enough.

Connor · 11 October 2022

★★★★★ 5/5

Google

I have been a university student for 3 years, and Ive always come back to Bed Student Rentals. They have been more than helpful, in terms of housing, accomodation and everything in general. Jolan helped me contact the landlord and helped me move my items prematurely. Everytime I entered the office Lou and the other staff have been nothing but kind and respectful. I would highly reccomend any students starting in Chester or anywhere around to go with this company.

Ibrahim · 11 October 2024

★★★★★ 5/5

Google

Whole team really helpful, sorted me out with 2 quality houses 100% recommend for new and old customers

Lewis · 28 September 2025

★★★★★ 5/5

Google

Been with bed for two years now and what can I say they are amazing! Really great company with great people!

A · 23 August 2025

★★★★★ 5/5

Google

Can’t thank them enough for everything. Managing a room for me in the middle of a year to finding me a another one for the next academic year, the way they took care of me throughout the journey was great. For me, they are the best in Chester and specially international students like me can’t trust them without any hesitation🖤 …

Abdullah · 11 October 2023

★★★★★ 5/5

Google

Bed were super helpful in trying to find me and my friends the right house to rent while at university. They listened to our needs and they were super friendly when we went to the office to chat with them. Also loved the hoodies and t shirts we got from them! Can’t wait to see the new design

Matilda · 17 April 2025

★★★★★ 5/5

Google

Awesome service! These guys really helped me out! They were actually interested in getting to know me and better understanding what I was looking for. I wasn' t just another deal to make, they treated me as a person! I rented a property of them and there were a few issues with the landlord at the start of the tenancy, but here is the thing... Bed Student Rentals listened to us and they obliged the landlord to keep to the contract and provide us with a good standard of living. And this is a big one with Bed Student Rentals, they only take on lettings that are of a good standard (or landlord is willing to update it to the good standard). Yet it is affordable! What else could a student ask for? Just go and pop into their office, you ll understand after just 1 meeting with them what I am talking about. They are approachable, welcoming, helpful and even advise you on other agencies if they think they are a better match for your needs. Just go and see them :)

Olga · 14 June 2019

★★★★★ 5/5

Google

Bed Student Rentals are brilliant! I’ve been letting from them for a year and continuing to do so over the next year. I’ve never had an experience this good with a letting agent previously, all the staff are very caring and supportive and will help you whenever you need it, no matter what time or day it is! I have enjoyed letting from them as I know they will support me. They’re awesome!

Shannon · 13 June 2021

★★★★★ 5/5

Google

I've been with Bed rentals for the last 2 years and they have been absolutely excellent, they are always willing to go the extra mile to help. Before I came to bed rentals I went with another housing company and they were the complete opposite they wouldn't help and they would blame us for every little thing that happened and when we reported something to do with the house they would take ages to deal with the situation and if we were to ask them about the situation they would speak to the housemates rudely. So when we decided to make the move over yo bed rentals it were the best decision I've made while being at university. The staff at bed rentals always have a smile on there face a ndwhen you walk past they would always wave and ask how your day is going which makes a big difference to me personally. Even more recently I've had a horrible injury from rugby meaning that I can't walk very well, as soon as I told bed rentals they were extremely concerned and couldn't do more to help, they allowed me to move to the downstairs bedroom to make my life easier numerous members of staff from bed rentals have asked me asking how I am am if I need any help with anything and if there is anything they can do to help. If I could give them more than 5 stars then I certainly would do and I definitely recommend to any student to go with Bed rentals and they will definitely not regret it

Kieran · 11 October 2023

★★★★★ 5/5

Google

Excellent service from Mike and the team. Truly professional and efficient, yet friendly and approachable. Highly recommended. you are in safe hands!

Gregg · 13 June 2020

★★★★★ 5/5

Google

The team at bed have been incredibly helpful after I was incredibly let down by a previous letting agency. They showed me round a property and had me moved in the next day! Cannot thank them enough for their help and friendliness, Lou especially!

Toni · 11 October 2023

★★★★★ 5/5

Google

Great hospitality and quality services. Jumpers are great too!

Joshua · 17 May 2025

★★★★★ 5/5

Google

I have not yet moved in to one of the houses that beds rent out, but I will be moving in very very soon. I’m just writing this because they’ve been so good with me in the past few weeks whereas I’ve chosen them for a house and I’ve had all these enquiries I’ve gone there to the agency multiple times probably annoyed them, But they’ve always been so nice and so helpful and have done the best they can to get me settled in as soon as possible. I cannot wait to move into one of their properties and have my journey with them. Thankyou so much

Caitlin · 13 June 2023

★★★★★ 5/5

Google

Signed on for another year because Lou helped me out so much, communicating well to work with me around some complications I had. Couldn’t recommend her more to take care of your tenancy !! - Come to love shack :)

Ben · 17 April 2025

★★★★★ 5/5

Google

The loveliest team, and super helpful over the years that I was staying in one of their rentals. Couldn’t recommend anyone more professional, and they always go above and beyond to be personable and helpful when in times of need.

Ewan · 17 April 2025

★★★★★ 5/5

Google

I have worked with BEDs in a professional capacity, working alongside them to house new members of staff who are new to Chester. BEDs have continued to go above and beyond with the support provided to myself, the team and our newly recruited staff members. The accommodation provided is affordable, well maintained and of a very high standard. Thank you from myself and our staff you have supported and continue to support in the future.

Emily · 13 June 2023