Anwyl Homes Chester reviews

★★★★★ 5/5

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Chris Appleton

Chris Appleton, the technician who came to sort out some tiling for me today, was a rare bright light, shining even brighter amongst the usual dullards that Anwyl employ. Chris did his work with care and attention to detail. The rest of the organisation could learn much from him. Thanks Chris.

Keith · 12 September 2023

★★★★★ 5/5

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Queens Meadow

We moved in to the Queens Meadow estate, Shavington, in June 24. Our experience with Anwyl has been exceptional throughout the entire process and we have absolutely made the right choice of developer. I have a good friend in the building trade, who told me which developers to go with and who to avoid. We are so glad he recommended Anwyl as one of the good ones.After sales has been above my expectations. The few snags we have had have been fixed within a couple of days of reporting them. Neil (Site Manager) and Sam have dealt with them timely and professionally and we cant thank them enough

Paul · 23 September 2024

★★★★★ 5/5

Trustpilot

Garden access gate repair.

Minor, nuisance, issue with our side access gate. Thanks to Customer Services, Michele for arranging a visit by Technician Josh Hough. Josh had the realignment sorted in a few minutes and replaced a broken closing batten to finish the job off properly. 5 star customer service from the Anwyl team. Thanks again Josh and Michele.

David · 18 May 2023

★★★★★ 5/5

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New Anwyl property

We bought an Anwyl property in July 2024 in Winnington and all staff have been absolutely fantastic, very professional and courteous too.Our first contact was with Marie and Kelly who couldn't have been more helpful acting in a friendly and professional manner from start to finish.Once we moved in to the property we dealt with the on-site managers Keith, Andy and Scot who have also been incredibly helpful, courteous and very professional. We had a few very minor snags (to be expected with a new property) and the on-site managers very quickly rectified these minor problems with an extremely high degree of professionalism and efficiency and very importantly, to our personal satisfaction.We have absolutely no issues in highly recommending Anwyl to anyone who is looking to buy a new property in the Northwich area.

Michael · 17 September 2024

★★★★★ 5/5

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The whole process of buying our Anwyl…

The whole process of buying our Anwyl home was really stress free. Kerry was very patient and helpful, Ian has also been very helpful in getting us settled into our home. Would recommend over and over again.

Ibiye · 23 June 2024

★★★★★ 5/5

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Crossfields Thanks to Ian and his team who went…

Thanks to Ian and his team who went above and beyond service expectations. Everyone that I dealt with was helpful, kind and courteous. Thanks to everyone who helped me settle into my new home.

AP · 12 August 2024

★★★★★ 5/5

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Richard Nelson customer service technician.

We recently had Richard from Anwly homes to come sort a mould issue in my kitchen, I am very happy and satisfied with the job he completed.Would highly recommend Richard.

Nikita · 15 October 2024

★★★★★ 5/5

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Ian and Ian senior have both allowed me…

Ian and Ian senior have both allowed me to have a great experiencing in buying myFirst home. Moving in to a house that has no major issues and any issues I did encounter were corrected within a week of myself raising them. The team are very approachable and efficient in the work that they do. Ian senior and Ian have gone above and beyond to maintain the positive experience that I have had in buying my first home. Can’t thank them both enough

Megan · 13 September 2024

★★★★★ 5/5

Trustpilot

Fantastic service from Anwyl Homes

From start to finish the whole team from Anwyl Homes at Winnington Place have been brilliant. From the ladies in the sales office, Kelly & Marie helped us through the buying process explaining or the legalities to help with choosing fixtures and finishes to our new home to the after sales team who have been excellent. With a nothing too much trouble attitude, Keith has helped us settle into our new home with friendly, helpful advice and support. The few minor issues we did have were dealt with promptly with the team going over and beyond to meet our expectations.

Mr · 11 September 2024

★★★★★ 1/5

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Anwyl Estate Llay

Anwyl Estate: A Tale of Unfulfilled PromisesInitial Impressions• We moved into the Anwyl estate in 2023 and up until we moved in and all the houses were complete service was good and things seemed new and fresh as you would expect when you commit to a new build.Deteriorating Conditions• However then people moved in and the final elements have seemed to be neglected.• The road surfaces incomplete, drive ways and pathways incomplete.• Areas not maintained to any sort of standard by the maintaince company.Unkept Commitments• You say things will be done by a date which moves and it's not evident that anwyl are even working in the site the last 3/4 months.

Darren · 11 September 2024

★★★★★ 5/5

Trustpilot

Lee was very friendly and professional…

Lee was very friendly and professional on arrival, he explained that the issue was and how he was going to rectify it before he began working. Very satisfied with his work. He also noticed our front door had dropped and adjusted accordingly. He went the extra mile.

Jess · 24 November 2023

★★★★★ 5/5

Trustpilot

Paul a service technician came out…

Paul a service technician came out today so sort an on going issue (two years!) with insulation above the garage.After poor service from anwyl themselves Paul was a refreshing change! He was fantastic! Professional, helpful, conscientious and did an excellent job. I really can't praise him enough.

MISS · 23 November 2023

★★★★★ 5/5

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Very jolly and nothing was too much for…

Very jolly and nothing was too much for him

Penelope · 21 August 2026

★★★★★ 5/5

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Great Customer service

Was having an issue for a while with the Dishwasher at my Anwyl home which Tony Murray sorted efficiently in a couple of hours. He has a good eye for detail and shared practical recommendations to sort the issue.

Aneesh · 3 September 2026

★★★★★ 5/5

Trustpilot

Anwyl Snagging

Lee Reynolds & Richard Nelson have just completed some snagging issues at my property. Really just wish all workmen from all trades & professions were as courteous & professional as these two, also cleaned up as if they have never been here. Absolute credit to Anwyl.Also thank you to Sophie for orchestrating everything.

Paul · 14 June 2023

★★★★★ 5/5

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Chris turned up on time and was very…

Chris turned up on time and was very pleasant and professional

Ann · 7 August 2026

★★★★★ 5/5

Trustpilot

Little update on my previous feedback

Little update on my previous feedback. I would also like to thank Ian snr, for all his help. He has sorted out any issues immediately, and is always friendly and happy to help.

Victoria · 19 August 2024

★★★★★ 5/5

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Great man would recommend

Paul · 21 September 2026

★★★★★ 5/5

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Cross Fields New Build

We bought our Anwyl Home in Feb and we couldn’t feel more at home. Our experience from the beginning starting with Debbie in the sales office was fantastic and from her communication, honesty and friendly approach allowed us to feel completely at ease throughout the whole process, this being something we valued as first time buyers. The site manager Ian, and Pete have also been brilliant in helping us with any queries/snags we had once we moved in which allowed us to really enjoy the first few months without worrying about anything. All of the new builds are stunning and we are extremely happy at Cross Fields thanks to Anwyl and all of the team.

Charlotte · 3 September 2024

★★★★★ 5/5

Trustpilot

Review for Mr.Chris Appleton

Mr.Chris Appleton was the technician who came and we were extremely pleased with his work. He was polite, kind, and completed the work in the best fashion. We would like to thank him for doing a very good job!

Malti · 26 April 2024

★★★★★ 5/5

Trustpilot

Excellent

Both Chris Appleton and Richard Nelson were professional, respectful of my home, friendly and did a great job as well as cleaning up afterwards. Excellent. Thank you 🙏

Shell · 28 October 2024

★★★★★ 5/5

Trustpilot

Top Job

Great response to our concerns, Lee and Chris attended and completed the repair work, they both were very professional, completed the work to a high standard, and resolved the problem putting everything back in place. I am so grateful to them for finding the most straight forward solution to the problem. Thank you Lee and Chris

Jane · 16 February 2023

★★★★★ 5/5

Trustpilot

Peter was just great 😊

Peter came to fix our front door as we had issues with bugs getting in, he was brilliant such a lovely man and full of knowledge. Peter went above and beyond to make sure everything was fixed for us.

Amy-mai · 19 April 2024

★★★★★ 5/5

Trustpilot

Chris Appleton Did an Amazing Job

In the 6 months since moving into our house, we have had around 4 service technicians come out to the property. Chris Appleton has been the best by some margin. The care and attention that he has spent, make fix any minor issue we have had is fantastic. Thank you, for a brilliant job!

Jack · 19 April 2023