Your Move Chester Le Street reviews

★★★★★ 5/5

Google

In these troubling and confusing times, I was really worried about making a move. I also really detest estate agents. But I called the office and spoke to a wonderful lady called Sharon who told me just how busy the market is at the moment, walked me through the moving process and costs (as I haven't moved for over 20 years) and really put my mind at ease. You hear alot of bad stick about estate agents nowadays. Then you speak to agents like Sharon and her team at Your Move. After popping into branch and meeting Matthew and Julia and Steve as well, I can't wait to get my house on the market.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 27 August 2021

★★★★★ 5/5

Google

Sold my house the first day Steve came to value it, from then on the girls in the office were fantastic. Georgia, Sharon and Julia were always on hand when I needed them .They kept me up to date with every development and even sorted a solicitor for me to handle the sale and purchase when due to the stamp duty holiday I was being turned down by solicitors because they were all swamped with business. Everything from start to finish was handled very professionally, in short, if you are looking for an estate agent in Chester-le-Street look no further than Your Move.PositiveResponsiveness, Quality, Professionalism

Darren · 27 August 2021

★★★★★ 5/5

Google

Excellent service from Your Move Chester le Street. Sharon and her team were professional and prompt with all queries. I cannot fault them at all, would highly recommend them.

Darren · 28 March 2025

★★★★★ 5/5

Google

Sharon and the team at Your Move were incredibly helpful and went above and beyond on numerous occassions to help me move into my property. I've never experienced such a helpful group of agents and I can't thank them enough. They have proven to be flexile, considerate and great at communicating.

Aidan · 20 March 2024

★★★★★ 5/5

Google

Julie Anne is a credit to the organisation her professionalism and service. And goes above and beyond for her clients.

Michael · 20 June 2025

★★★★★ 5/5

Google

Absolutely fantastic service, always so quick and helped us smoothly through the process with no bother whatsoever. Special shout out to Julia and Madeline who were amazing.

Jay · 20 March 2025

★★★★★ 5/5

Google

Our experience of Your move Chester le street is second to none. Both Julia and John have been absolutely amazing from start to finish in the purchase of our home. They kept us up to date with every part of the process ensuring everything was going smoothly. They took away a lot of the stress and we can’t thank them both enough. In our opinion Julia and John are the best in the business

Hilda · 20 March 2025

★★★★★ 1/5

Facebook

I have Post Traumatic Stress Disorder and my contract as a School Office Manager was terminated in June due to my being too unwell to return to work.I live in a 3 bedroom house which I was struggling to afford anyway and with my son due to go to uni in September I'd have been left as a single person in a 3 bedroom house.I requested to terminate my lease early because of this unfortunate change of circumstances but feel the whole thing has been handled badly.Despite handing my notice in weeks ago, the property was only advertised 2 days ago (I have been checking daily). I am now unable to hand my keys in until the property has been leased to someone else and I have moved to an area that is about to go into a tier 3 lockdown, which will make it impossible to get the keys back.

Nicola · 21 October 2020

★★★★★ 5/5

Google

I've had really good experience so far with your move Chester le street office, Chole has been very helpful, friendly and professional would definitely recommend

Lee · 20 March 2025

★★★★★ 5/5

Google

Sharon was incredibly helpful when I was looking for a house. She sent over properties that matched what I was looking for and called when new ones had just been added so I could get in for viewings quickly. Best estate agent I dealt with. Would definitely recommend.

Charlie · 20 March 2024

★★★★★ 5/5

Google

Unbelievable service. Everyone at the Chester -le-street branch go above and beyond for the clients. They did so much for me. Joanne, Sharon and John just amazing. Thanks for everything. Couldn't ask for better estate agents

Hannah · 18 March 2026

★★★★★ 5/5

Google

We were first time buyers, not really knowing anything about the process. Your move were really helpful but particularly John. We had some obstacles in our sale and without johns hard work we might still have been waiting for some solutions. He was always so helpful and understanding. It was very stressful but without johns help it would have been so much more stress. The ladies at the office were also lovely. After a very stressful “moving day” long story short we didn’t get our keys until 10 min to closing at 5:50 on Friday, the ladies at the office said they would wait for us, as we sat in traffic so we could actually move over the weekend. Our solicitors and others won’t get such a good review.. however I would like to thank John for his great service and caring nature he did go above and beyond to help us.

Danielle · 7 February 2020

★★★★★ 5/5

Google

I'd like to thank all the staff at Your Move in Chester-le-Street but in particular Julie Willams. It was so refreshing to deal with someone as professional and friendly as Julie, she went over and above to assist us in finding a suitable house culminating in us having an offer accepted on a house which Julie found for us and arranged a viewing. It was also a pleasure to ring the office to speak to Julie and know that I was going to have a friendly and happy voice on the other end of the phone. Julie is an asset to your office and she has helped to make my experience dealing with Your Move an excellent one and I will not hesitate in recommending your services to my family and friends. Elizabeth Freeman

David · 7 February 2020

★★★★★ 5/5

Google

Have had a roller coaster ride in the last year regarding sale of our property, and trying to find a new one. Have finally completed sale early April. Must say a massive "thank you" to Julia and Nicky in the office who have been excellent throughout, and provided great support, keeping us positive in the difficult times. Also once sale was agreed subject to contract, then the Sales support team, particularly John, we're so good at keeping us up to date, and looking after our interests to ensure the sale was completed. Based on this experience, would strongly recommend this team in Chester le Street to anyone needing an estate agent, many thanks again to you all.

Ian · 7 February 2020

★★★★★ 5/5

Google

Myself and my partner recently moved into our first amazing brand new home. The service we received from the team at Your Move, especially Julia, was second to none. From placing a deposit to secure the property right through to completion, we were always made to feel so welcome in the Branch and every member of staff always had a smile on their face and were more than happy to help. The purchase of the house went through quickly and without any issues, largely due to the staff willing to go above and beyond to ensure the process ran as smoothly as possible for us. You can tell they really do care about their customers! It has been an absolute pleasure and a great bonus working with the team at the Chester-Le-Street branch and we would like to thank them for the fantastic work they do.

Tina · 7 February 2020

★★★★★ 5/5

Google

James, Julie I so can’t praise enough. But beyond that the whole team are wonderful. Eager to help and guide through house sale from start to finish. Nothing is a problem and at every turn you can settle in the understanding they have your best interest at heart. I would recommend, without a doubt. I have used Estate Agents in the past But never have received such professional personal and trustable advice. Huge thank you 🙏 to you all

Helen · 2 November 2024

★★★★★ 5/5

Google

I would highly recommend Your move estate agents. They couldn't be more helpful. Thanks to Julia, Sharon ,John & Dominic.

Paul · 20 March 2025

★★★★★ 5/5

Google

This is the 2nd time I have used Chester-Le-Street branch and what a brilliant team they are. From the evaluation, where I was able to get the photographs done the same day to speed the process of the sale going online to the fantastic communication I received throughout the sale/sold stages of my property. I would highly recommend and would definitely use this branch again in the future.

Ashleigh · 20 March 2025

★★★★★ 5/5

Google

Excellent, efficient, friendly, caring service from Julia and the team at Chester le Street. They keep you informed every step of the way. When we bought the house for my mother Julia couldn't have been more helpful and caring. We then, sadly, had to sell the house within a short space of time and once again Julia and the team were wonderfully efficient and helpful. Their customer service is exceptional - I can't recommend them enough.

Carol · 7 February 2020

★★★★★ 5/5

Google

Sharon and her team at the Chester-le-Street branch have been absolutely amazing. They have helped us every step step of the way with the selling of our house, and their guidance and attention to detail has phenomenal. Would 100% recommend them to anyone wanting to buy or sell a house - we couldn't have done it without them!

Rachel · 6 February 2023

★★★★★ 5/5

Google

I really can't recommend the Chester-le-Street team at Your Move enough. Julia had the initiative to contact me about a house she thought would interest me. Julia, Sharon, and Emily were super supportive with the purchase and the sale of my …

Denise · 20 March 2024

★★★★★ 5/5

Google

We could not be happier with the service and support we received from this agency. In particular a huge thanks to Sharon who has been with every step of the way. Do not think twice when dealing with them, Triple A Service

Kevin · 20 March 2024

★★★★★ 3/5

Google

I would like to say 'Thank you' to Julia for her professional and helpful manner in trying to secure a property for me. Her customer service is something that should be promoted and recognised within the company. An individual who willingly went 'above and beyond' to help. Although I will not choose to use Your Move services, I am unable to fault the professionalism of the staff. Thank you Julia and all the best for the future.

Tracy · 7 February 2019

★★★★★ 5/5

Google

I would like to thank Sharon and all who helped with the sale of my mum's house. Sharon went above and beyond to help my mum who has moved to Scotland. Sharon was absolutely brilliant and made a very stressful time as easy as possible. We can not thank you all at Your Move enough! Angela and MurielPositiveResponsiveness, Quality, Professionalism, Value

Angela · 27 August 2022