Trusted Agent profile · Chester Le Street
★★★★★
241 reviews across 2 platforms
53 Front Street, Chester Le Street, DH3 3BH
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Chester Le Street, at 53 Front Street, is rated 4.9 out of 5 across 241 reviews on two platforms, including 230 Google reviews rated 4.9.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful staff and great sales packages. Answered all my questions and more. Fantastic mortgage and financial services. Will definitely be back and using your services again.
Thank you for taking the time to leave us a review Emma. I am delighted to hear the team provided such a great service for you. Looking forward to working with you again in the future.
5/5
GoogleGreat service and very helpful from start to finish especially through the challenging times with CovidPositiveResponsiveness, Professionalism
Thank you for leaving a review for us, we are delighted to hear you had a great experience with us. Best wishes from all at Your Move
5/5
GoogleI’ve been dealing with Sharon and she’s been very helpful and great at responding to my enquiries.PositiveResponsiveness
Thank you Stuart
5/5
GoogleThe Chester-le-Street branch always go the extra mile, the service is prompt and professional combined with friendly staff, they are the first choice Estate Agent for me.
Thank you for your kind review Stephen we really appreciate your feedback.
5/5
GoogleNicola (Chester le street) was extremely helpful and always on hand to answer any questions we had. Helped things run as smoothly as possible.
Thank you for your review Mr Gunn
3/5
GoogleOnce you are interested in a property they constantly call you if you don't take it,to offer others.
Hi Jason, we only try to contact you to let you know of similar properties that may be of interest. If you do not wish to be contacted, please inform the branch and you will be removed from their mailing list. Thanks, Your Move Chris Stonock.
5/5
GoogleFantastic service. Thank you for all your help Sharon. Would highly recommend.PositiveProfessionalism
Thank you
5/5
GoogleI needed all the help I could get ,and they were there.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us a review. If we can help you further, please do not hesitate to get in touch.
5/5
GoogleExcellent customer care, thank you all
5/5
GoogleLovely, friendly staff. Supportive and kept me updated throughout the he whole sale and purchase process.
Thank you Gareth
5/5
GoogleYour move was very supportive with my purchase. Thank you.PositiveQuality
Thank you
3/5
GoogleThey are good , but charges and fees some times are ridiculous 300£ admin fees and application fees and referencing , 120£ for ending contract , 120£ for renewing contract , 120£ for changes to the contract , 120£ referencing ( open rent does all that for 20£!)
5/5
GoogleAbsolutely first class thank you
Thank you
1/5
GoogleDreadful service, very unhelpful
Hello Steve, I've check our system and cannot find any dealings you have had with our Chester-le-Street branch. Can you please email ymcs.marketing@your-move.co.uk so we can get to the bottom of this? If you have left a review on this page by accident we would appreciate it if you could please remove. Many thanks and hopefully speak with you soon. YMCS.
4/5
GoogleProfessional, proactive and knowledgeable
Thank you Alison
1/5
GoogleNever to be trusted again
I'm sorry to see your rating Mr Pendleton. I believe you are already in discussion with my colleagues regarding your experience and I hope everything can be resolved soon. Best wishes, Your Move.
5/5
FacebookAs a buyer they kept me in the loop the full journey of the buying process and very helpful with any questions I had.
5/5
GoogleRating only, no written review.
Thank you for your review.
5/5
FacebookVery friendly staff went out of the way to help us will be recommending to family and friends
5/5
Facebookexcellent customer service, highly recomend the company for selling your house
5/5
GoogleRating only, no written review.
Thank you Tim, Good luck in our new home 🥰 …
5/5
GoogleSo far so good
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
