Trusted Agent profile · Chester Le Street
★★★★★
241 reviews across 2 platforms
53 Front Street, Chester Le Street, DH3 3BH
Part of Your Move Chris Stonock, see every office.
YOUR MOVE's office in Chester Le Street, at 53 Front Street, is rated 4.9 out of 5 across 241 reviews on two platforms, including 230 Google reviews rated 4.9.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
GoogleThank you very much Julia and the Team at Chester le Street, you went above and beyond in your dedication to sell my house, over coming all the hurdles in an efficient and friendly way. Would fully recommend you and the Team to anyone buying or selling. Kind regards Brenda
Hi Brenda, thank you so much for your kind words.
4/5
GoogleVery friendly staff, always enthusiastic about helping and getting us information. Our house purchase went through without any issues and I believe your team played a great part in that. A special mention to Julia, Allysan and June who appeared totally focused on looking after us from day 1!!
This is great to hear Ben, thank you so much for choosing us and taking the time to provide such wonderful feedback.
5/5
GoogleA professional and friendly service which made moving house a less stressful experience thanks to Sharon and her team.
Thank you so much for your lovely review it means alot to me and the team. Good luck in your new home. 😃 …
5/5
GoogleExcellent service. Mainly dealt with Sharon who was professional and friendly every step of the way.
Hi Cathrine, thank you for your review it means so much to me and my team. :)
5/5
GoogleAlways a pleasure to deal with and our only choice for sales and lettings. Big thank you to Sharon, Julia and Emily!!!!!
Glad we can help! Thanks for taking the time to leave the review Neil we really appreciate it.
1/5
GoogleYour Move bury their head in the sand and are completely uncooperative after a house they let out has caused serious damage to multiple neighbours property twice in a year and a half due to shoddy repairs by cowboy builders! DO NOT TRUST THIS COMPANY! Update: As shown in the companies reply, they continue to be completely uncooperative and play ignorant in regards to the damage their property has caused to neighbours property and vehicles! Yes, everyone understands nobody can control the weather, but this is not about the neighbours roof, this is about the damages done!
Hello Michael, in response to your comments, the landlord is aware of the damage to the roof that was caused by the extreme weather conditions in recent days. As I am sure you can appreciate the storm was beyond anyone's control and the landlord will be ensuring the repairs to their property are carried out as soon as it is safe to do so.
5/5
GoogleToday we have completed on the sale of my mother's house. I could not have had dealings with a nicer team of enthusiastic people. I did consider a cheaper option, but would have had to carry out the viewings myself. The extra investment was well worth every penny. The communication has been first class, the enthusiasm, as stated, first class, effort, you guessed it, first class. However there has just been that little bit more..... people skills from day one. I am so grateful to the whole of the Chester le Street team. A huge thank you.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mr Weetman, thank you for taking the time to leave a review. We really appreciate your feedback and I know the team at Chester-le-Street will be delighted to read your kind comments. Best wishes from all at Your Move.
5/5
GoogleMany thanks to Sharon, Julia and John for the valuable help with our house move. Every time i go to the office the cup is on display. Hardly surprising me thinks.
5/5
GoogleExcellent service received from all members of staff from our first contact, until the completion of our contract. No question was too much bother to answer. We would have no hesitation in recommending this Agency, and would like to thank everyone for their friendly and efficient service.
Thank you for your lovely review, it means alot to our team.
5/5
GoogleWe recently used your move Chester le street office to sell and complete the sale of our house it took a lot of time and patience by thier staff chasing all the solicitors in the chain to complete in time for Christmas John, Sharon and Julia real did put themselves out to help keeping me informed at all times thank you for all your help Lesley and John Jakeman
We are delighted to hear you have been pleased with the service from our Chester le Street team. Thank you for taking the time to leave your review. We would like to wish you all the best in your new home.
5/5
GoogleI have recently sold my house and used the services of Your Move Estate Agents in Chester Le Street. All the staff Emily, John, Sharon and Julia have been both friendly and professional. They have provided guidance and advice throughout the whole process and have helped me every step of the way. The staff have made the whole process run smoothly and I can highly recommend them
We are delighted to hear you feel you received a professional service from our Chester le Street team. Thank you for taking the time to leave a review Helen. Best wishes from us all at Your Move.
5/5
GoogleYour Move were absolutely brilliant. We sold our property through them. From the valuation, marketing and photos, to advice given on offers. They were fantastic! They also provided support throughout the process and liaised with various legal teams on our behalf and updated us throughout. They were always professional, insightful and polite. Would recommend to anyone to trust this branch with your property. Thank you for everything!
Thank you so much for leaving this great review. We are so pleased to hear you had a good experience and you would recommend us. Best of luck from us all at Your Move.
5/5
GoogleThe folks at this branch are incredible. I went to hell and back selling my house (elsewhere) but my purchase with Your Move was smooth as silk. The whole team here are thoroughly professional and highly conscientious. Sharon and Julia in particular have been an absolute dream to deal with and have helped make what has been a difficult situation very smooth. Thanks for all you do.
We're so glad we could help. Thanks for taking the time to leave your review Kate. Best wishes from us all at Your Move
5/5
GoogleThe Your Move Team, in particular Sharon have helped us navigate a difficult chain with professionalism and understanding. Sharon’s friendly communication and sense of urgency helped support us in hitting tight deadlines. Would definitely recommend
Thank you for your review Hayley
5/5
GoogleA very smooth process from start to finnish, with good communication throughout Everyone was very friendly and approchable
Hi Stephen, thank you so much for you review. Kind regards Sharon
5/5
GoogleSharon went above and beyond to help me with this purchase. Sharon was amazing, did so much to help with this move. Thank you so much for all your support!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Steven
5/5
GoogleSharon, Julia & Dom have been a pleasure to deal with from start to finish when I bought my new home and rented out another property. Very normal down to earth people who you can have a proper chat with. The exact kind of people you want to deal with. Thank you
Thank you so much Ben, you have both been lovely to work with. 😀 …
5/5
GoogleI have telephoned the Chester le Street office of Your Move and several occasions and each time the staff have been extremely, polite, professional, informative and extremely helpful. I’ve met staff face to face when attending viewings and again, I cannot fault their service. I was so impressed that I decided to use their instate mortgage advisor and has offered the same professional service. I would recommend this Agent to friends and family and would not hesitate to use again. Many thanks to all staff.
Thank you
5/5
GoogleWhat can I say... Julia/John/Sharon and Dom... the most professional, approachable, helpful members of any team you would want to have in your corner.. from start to finish of selling my home you were there 24/7, reassuring, helpful and most of all...got the job done super quick .. I have felt totally at ease with you all and the end result in the sale was done within a few hours... wow....... thank you all so much for your professional attitude throughout.. oh and the laughs... second to none.. keep being you :)
5/5
GoogleAbsolutely great team. My journey hit snags but I felt supported throughout. Wouldn't hesitate to recommend
Thank you Linda, it was a pleasure hope you are settled into your new home.
5/5
Googlerecently sold my fathers home through the chester le street team. did not expect to get the figure way above what the valuation was but the team handling it were brilliant. It did not matter which team member i spoke to, they were all clued up. So a big thank you to julia, sharon and emily. thank you so much.
Thanks for leaving a review Mikey. We are glad everything went smoothly during the sale of your fathers home. Kind regards, everyone at Your Move
5/5
GoogleJulia & Sharon...and the rest of the team were absolutely brilliant from start to finish. So professional and understanding throughout the entire process. The communication was second to none. I really appreciate what Sharon & Julia done for me & without their support I probably would have pulled out. 2 outstanding colleagues as well as very nice people. Thank you!
Thank you Gavan for taking the time to leave a review. We are delighted to hear you felt supported through the whole process. We're so pleased Julia and Sharon were a great help. Best wishes from us all at Your Move.
5/5
GoogleReally helpful and friendly staff. Emily, Sharon, Julia and the rest of the team were all very quick to respond to any questions we had and were excellent at finding us a new buyer quickly when our initial buyer pulled out of the purchase. I will definitely be recommending Your Move Chris Stonock Chester le street to friends and family.
Thanks so much for taking the time to leave your review Ben. We are so pleased to hear our Chester le Street team provided excellent service to you. We wish you the best of luck in your new home when the time comes.
5/5
GoogleI've recently sold my home in Chester-le-Street, Steve was very knowledgeable and professional in the matter. I would recommend Your Move.PositiveQuality, Professionalism
Thank you Sophie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
