5/5
Very proactive staff
Very proactive staff, checking and providing updates on the progress of sale.
Agent replied · 16 June 2024
Hi Vincent.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

Trusted Agent profile · Chester Le Street
★★★★★
1,810 reviews across 2 platforms
45 Front Street, Chester Le Street, DH3 3BH
Part of Robinsons, see every office.
Robinsons's office in Chester Le Street, at 45 Front Street, is rated 4.8 out of 5 across 1,810 reviews on two platforms, including 38 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
Very proactive staff
Very proactive staff, checking and providing updates on the progress of sale.
Hi Vincent.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
House Sale.
A fully professional service received. Forward thinking staff assisted in ensuring the process was completed quickly and stress free.
Hi Mr WinspearThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Extremely helpful at every stage of the…
Extremely helpful at every stage of the house purchase. Would certainly recommend. Thanks again.
Hi Phil,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.
5/5
Staff were very helpful and nothing was…
Staff were very helpful and nothing was too much bother for them. Made everything go smoothly
Hi Mrs White,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
House sale
Excellent service. When first sale fell through they immediately worked hard to get more viewings sorted and secured a buyer
Hi EmmaThank you for your positive comments ref our Hartlepool office. it is much appreciated.RegardsSimon Wright.Director.
5/5
Very good experience
Very good experience. Mark in lettings is a stand out performer very efficient
Hi Mr Matthews,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Incredibly professional service from…
Incredibly professional service from start to end. Great communication. Would definitely use again.
Hi Wayne,Thanks you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
All the employers were very helpful and…
All the employers were very helpful and friendly throughout the selling of my property
Hi Trevor,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector
5/5
I have a phone call every weeks keeping…
I have a phone call every weeks keeping me updated by Becky with is very pleasant and polite.
Hi DonnaThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Very helpful and cheerful
Very helpful and cheerful. Good communication, keeping us up to date throughout the process.
Hi Mr and Mrs Vincent,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Really helpful could not do enough for…
Really helpful could not do enough for you and very friendly would highly recommend
Hi Mr and Mrs Appleton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
Always helpful
Always helpful . Nothing was too much trouble and kept us informed despite some hiccupswith the buyer .
Hi AndyThank you for your review and 4 stars.It is much appreciated.Regards.Simon Wright.Director.
5/5
Great service at a great price
I continue to use Robinsons for both sales and lettings. Great service at a great price. Excellent value for money.
Hi WillThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Very quick to respond and professional…
Very quick to respond and professional all the way through the process.
Hi Miss MaloneThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
First Class Estate Agent!
Brilliant team in the Crook office from start to finish of selling my property.
Hi Samantha,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Excellent service
Excellent service. We were really pleased with the way everything was handled. The staff were really pleasant and helpful.
Hi JeanThank you for your positive comments ref our Crook Office. It is much appreciated.RegardsSimon Wright.Director.
2/5
I wasn’t kept up to date with the sale…
I wasn’t kept up to date with the sale of my home it’s a big deal selling your house
Hi ShaunThank you for posting your review on Trustpilot. I would like to apologize that on this occasion the high standard of service that we normally deliver at our Hartlepool Office was not the experience that you had received yourself. It is only by letting us know your comments that we can strive to improve going forwards. We do take very seriously all comments good or bad so thank you again for your review.Regards,Simon WrightDirector.
4/5
Landlords
Really good experience and customer service I have two properties rented by Robinson
Hi Tamer,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Very quick and efficient
Very quick and efficient, service with a smile. Nothing was too much, excellent services between everything I have used
Hi Ms. MathruThank you very much indeed for your positive comments in relation to our Chester Le Street office. I will pass on your good wishes to the team there who will be thrilled.Thanks for posting your review.Regards.Simon Wright.Director.
5/5
Every member of staff was superb and…
Every member of staff was superb and super helpful. Would us them again.
Hi JGThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Brilliant service
Glad I used Robinsons , really quick service and would definitely use again.
Hi Mr Bell,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
Good service from start to finish…
Good service from start to finish pleasant to talk to
Hi IainThank you for your review. It is much appreciated.Regards.Simon Wright.Director.
5/5
Thought every thing went well
Thought every thing went well . Specially with this covid. So yea happy .
Hi Mr Swanson,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Great service from start to finish for…
Great service from start to finish for selling our property
Hi LynnThank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.