Trusted Agent profile · Chester Le Street
★★★★★
1,811 reviews across 2 platforms
45 Front Street, Chester Le Street, DH3 3BH
Part of Robinsons, see every office.
Robinsons's office in Chester Le Street, at 45 Front Street, is rated 4.8 out of 5 across 1,811 reviews on two platforms, including 39 Google reviews rated 3.9.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
Amazing, professional and courteous, sold my house when other agents couldn't and were always there to answer my questions. Communication was ongoing at every stage. Lovely people a credit to your profession.Thank you
Hi CustomerThis is a great review!!Thank you so much for your positive comments ref our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotThe service we received was excellent
The service we received was excellent, we were kept up to date throughout the whole process and felt supported and very happy with everything. I would recommend Robinsons to anyone with complete confidence.
Hi Jean.Thank you so much for your very positive comments ref our Stockton Office. The team there will be delighted. Thanks again.RegardsSimon Wright.Director.
4/5
TrustpilotGreat service from Robinsons Estate…
Great service from Robinsons Estate Agents. Friendly, efficient and helpful staff. Made selling and buying a house much more straight forward than it could have been
Hi CKC,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotWe were really happy with Robinsons…
We were really happy with Robinsons service.Lots of viewings booked in straight away, great communication throughout, everything went smoothly with our sale. We would certainly recommend Robinsons.
Hi Mr and Mrs Lewis.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery good
I bought a repossession house from Robinsons in Marton everyone was great and very efficient, very stressful but worth it in the end! I would use this branch for future purchase / Sales.
Hi Mr DormanThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotThe very helpful Staff.
All the staff were very helpful and nothing was a bother to them. Everything we asked was seen to as quickly as possible. I and my family would highly recommend Robinsons Estate Agents.
Hi TomThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service
First class service . Helpful friendly staff kept me well informed all the way. Responded to any queeries promptly and offered advice when required.. would not hesitate to recommend.
Hi Mr Hastie,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
1/5
TrustpilotThe horrific experiences below were…
The horrific experiences below were endured at 4 St Gilesgate. I would very much hope for an apology/ explanation as to why there was repeated failure to meet basic living condition standards..
Hi EmilyThank you for your reviews which we do take very seriously. I have looked at your file and can see that where there were problems reported these were dealt with in a professional manner. If you do feel that you are still unhappy with the outcome you are more than welcome to use our complaints procedure by contacting our head office.Regards.Simon Wright.Director.
5/5
TrustpilotVery good from start to finish
Very good from start to finish, would use again when I move, Joy in after sales is a joy 🤣 she kept me focused in a very stressful time x
Hi Jan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
GoogleMr Hughes was very polite and efficient as were all of his office staff. Thank you once again.
4/5
TrustpilotWell done Robinson’s
Well done Robinson’s , arranging a viewing and communication first class.On viewing all questions answered and left the property suitably impressed.Would recommend this estate agent to anyone who is looking for a property
Hi MarlonThank you very much for your positive comments. They are much appreciated.Regards.Simon Wright.Director.
5/5
GoogleRobinsons have been fantastic estate agents, I am so happy with the service they have provided and would highly recommend them! I will definitely use them again in the future!
5/5
TrustpilotHouse under offer in 2 weeks with them
House under offer in 2 weeks with them, great company to deal with.The Staff at the local branch were full of support and we were kept informed all the way. Great Company. Many Thanks.
Hi Mrs CassonThank you so much for your comments and 5 stars. It is much appreciated.RegardsSimon
5/5
TrustpilotHad a great experience with Robinsons
Had a great experience with Robinsons, kept me informed from beginning to end, all staff were easy to deal with, Angela in particular delivered a first class customer service. Thanks to you all.
Hi Margaret.Thank you very much for your review and 5 stars.I will pass on your good wishes to Angela and the team at Crook.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent personal service provided
Excellent personal service provided by pre and post sales staff, nothing was the bother feel they went above and beyond to ensure a smooth purchase was achieved and deadlines were met.
Hi Kaye,What a great review!! Thank you so much. The team at Crook will be delighted with your comments.Regards.Simon Wright.Director.
5/5
TrustpilotReliable Estate Agents
Very pleasant and helpful staff to deal with. We’re very prompt in getting back to you if you had left a message.I would have no hesitation in using Robinson’s to sell my property again.
Hello SusanThank you very much for posting a 5 star review on Trustpilot. The staff at Hartlepool will be delighted with your comments and i will pass your good wishes onto them.Thanks again.Simon
5/5
TrustpilotReliable Estate Agents
Very pleasant and helpful staff to deal with. We’re very prompt in getting back to you if you had left a message.I would have no hesitation in using Robinson’s to sell my property again.
Hello SusanThank you very much for posting a 5 star review on Trustpilot. The staff at Hartlepool will be delighted with your comments and i will pass your good wishes onto them.Thanks again.Simon
5/5
TrustpilotSale of flat
We chose Robinsons to sell our home and they didn’t disappoint. They seem to have a good buyers list and deal with request on a timely manner.
Hi Customer,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotEveryone was really nice and kept in…
Everyone was really nice and kept in touch well, my house buying process took longer than usual due to various Covid-related things, but Robinsons were still good
Hi Rachel,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotMany thanks for your patience during…
Many thanks for your patience during the long process of buying our recent property but we got there in the end
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
4/5
TrustpilotSold in April
Sold in April, completed in August! Robinsons were good at keeping me informed about progress and they chased the solicitors for both parties fairly regularly.
Hi Sarah BThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI was purchasing a house on the market…
I was purchasing a house on the market with Robinson’s and the wonderful staff were amazing, no questions went unanswered and the response was perfect. Thanks so much. 👍
Hi DavidThank you so much for your review and 5 stars.It is very much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI found service very good
I found service very good, I was kept informed at all stages the staff were very helpful and knowledgable. Mandy at the Spennymoor branch was excellent in the handling of my sale.
Hi Mr BlackettThank you so much for your review and 5 stars. it is much appreciated.RegardsSimon WrightDirector.
5/5
TrustpilotRobinsons sold our property fast and…
Robinsons sold our property fast and took the stresses from us. Thank you all so much for a 5 star service.Mr and Mrs Shotton
Hi Mr and Mrs Shotton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
