Robinsons Chester Le Street reviews

★★★★★ 5/5

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Ryan, Sharon & Nicola At the Sedgefield branch are wonderful

Ryan, Sharon & Nicola at the Sedgefield branch of Robinsons are all amazing. We’ve bought and sold a couple of houses with them now and they never fail to impress with their professionalism, attention to detail, efficiency and GSoH. The last house we sold got £10k more than we’d ever thought possible and both us and the buyers were over the moon.

Netts · 7 August 2026

★★★★★ 5/5

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House sale - 10/10 Service

We sold our house this year through Robinson’s Durham branch and we couldn’t be more thrilled with the wonderful service from the team throughout the process. Keith was a pleasure to deal with for the valuation, and Ann, Stacey, Keighley and Emily were exceptional for the remainder. The team went above and beyond, and communication was prompt and professional. We were delighted with the marketing of our property, and thanks to the team we secured a buyer very quickly. If anybody is thinking about selling their property, I highly recommend you choose Robinson’s Durham.

Matthew · 30 September 2024

★★★★★ 5/5

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Robinsons Sedgefield Branch

From my initial contact through to photographs and my property being listed and advertised, I have been kept informed all the way by Danni, Sharon & Ryan. They kept me informed of the viewings booked & feedback afterwards. At all times I have found them to be very knowledgeable and helpful and they took time to answer any queries I had. I highly recommend Ryan and his team at Sedgefield should you be wanting to buy or sell a property.

Denise · 19 September 2024

★★★★★ 5/5

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Stressful experience softened by Shelagh and her team

Awful experience in general with it being a purchase of a repossession open to gazumping, but it is what it is and Shelagh and her team made it feel as less of a daunting experience as they could.

Alexander · 13 January 2026

★★★★★ 5/5

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Angela was particularly helpful

Angela was particularly helpful, keeping me aware of progress with our purchase

Jane · 24 July 2026

★★★★★ 5/5

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I am very pleased with the way that…

I am very pleased with the way that Robinson's Estate Agent of Sedgefield handled the sale of my property. Everything was handled very professionally from my initial contact requesting a valuation to Ryan coming out to see me and value the house and explaining everything very clearly. The sales staff were always very pleasant and were happy to talk you through any concerns. I would certainly recommend Robinson's at Sedgefield to anyone looking to sell there property. David

Mr · 20 September 2024

★★★★★ 3/5

Google

I bought my run down terraced property at Auction in Pelton County Durham Nov 2022. Big mistake . The world was in a bad state such as everything going up. It took us v long to refurbish cost a lot and poor workmanship let us down. We did quite lot of the work ourselves too. On top we were v far and took the gamble and didn’t see it. Also overpaid. Oh my god the problems didn’t finish even until the sale, when the sale happened through the modern auction method got a call from Robinsons saying there’s hole in the flat roof . Not my problem no more ! The person before us fixed ones before they died , we fixed it from top to bottom the man that gave the written guarantee called Philip Thompson with the company called “The roofer” and charge about 2 grand didn’t come to fix it after lying many times. And then the 3rd time Robinsons recommended builder called Joe Morrows with no company name which I found a little dodgy I went with them as Robinsons recommended them and previous parties let me down. He charge £2300 roughly fixed it with “rubber roof” that he said never went wrong with him and was v confident with it, he gave us a guarantee which was passed to the buyer. Not sure if they knew what they doing or it was some sort of a dark magic . Would I ever buy up north again NO . Poor returns generally . As well as many problems especially mining . Most people at Robinsons were ok. However when we eventually had a buyer (still to our loss) they wasted 3 months of our time and said the survey wasn’t favourable and ducked out honestly stupid rule that needs to change. We didn’t want to waste more time and money with a survey ourselves or rent it out as returns aren’t great, so we took it to the modern method auction. Their partner company “iamsold”. The guy I had called Jack was a nightmare always had to chase him and I think he purposely was waiting for us to reduce the price so he had an investor lined up for the sale, this process took v long too. Absolutely avoid I’m sold as their fees are extremely ridiculous. Our buyer ended up paying around £8000 which was shared with Robinsons. Do i recommend Robinsons, I give them the benefit of doubt hence 3 stars do I recommend Iam sold no way . They also delayed the sale. With all the utility bills running .The whole thing from buying to selling took almost 3 years !!! Losing a lot on it too.

Belal · 16 September 2025

★★★★★ 5/5

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Robinsons Sedgefield Super Stars!

I have just completed my house sale using Robinsons Sedgefield branch and have to say the entire experience from first contact upto handing over my keys has been incredibly smooth and completely stress free thanks to Ryan, Sharon and Danni who have all been absolutely incredible! The Sedgefield team are a shining example to all other estate agents on how to be friendly, approachable and professional at all times! I would not hesitate to recommend everyone I know to use this agency! Thank you team Sedgefield for being absolute super stars and making what I feared would be a very difficult process into a total breeze!

Vicky · 23 July 2024

★★★★★ 5/5

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We have just bought the house of our…

We have just bought the house of our dreams in Wynyard. Joy was our point of contact at Robinsons Wynyard, she was very friendly and efficient whenever we spoke to her on the phone. Thank you Joy for all your help.

Karen · 10 November 2025

★★★★★ 5/5

Google

We cannot recommend Michelle, Keith, and the entire team at Robinsons Chester Le Street highly enough! From start to finish, they handled every detail with professionalism, expertise, and genuine care. Thanks to their hard work and dedication, our home sold in just SIX DAYS! The whole process was smooth, stress-free, and incredibly efficient. A huge thank you to Michelle, Keith, and the team for making what can be a stressful experience so seamless, truly outstanding service!

Victoria · 16 October 2025

★★★★★ 5/5

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Can't rate highly enough!

Robinsons in Bishop Auckland were fantastic to work with throughout the sale of our property. Lynn valued the property and was great to work with throughout.The viewings were really efficient and booked in with no hassle at all by Jamie-Lee & Allyson and the entire process was very smooth. Never had an issue at all getting in contact with any member of the Robinsons' team, even with some of our ridiculous enquiries. Definitely recommend these guys if you're looking to sell your property.Thank you all, it has been pleasure working with you!

Jon · 20 June 2024

★★★★★ 5/5

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Huge thanks

A huge thanks to Michelle, Chelsea, Karen & Michael at the Chester Le Street branch. After a shockingly poor experience with another Estate Agent, I decided to contact Michael and give the Robinsons Team a try. Michael came straight out and within a week I had a pristine ad on the website, with absolutely fantastic images and a cracking write-up. I couldn't have asked for more. And the proof in the pudding - within a couple of weeks I'd secured a sale, and that was after 3 months with the previous agent. Fantastic. Great after-service, loads of communication through the whole process to completion (thanks Chelsea). I couldn't recommend them more highly!

BJOD · 10 June 2024

★★★★★ 5/5

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Superb service from the Sedgefield team!

I'm a first-time landlord and opted to use the local branch of Robinson's (Sedgefield) to let my property. From beginning to end, the service has been absolutely superb from Ryan, Nicola and Sharon. Professional, reliable, informative, collaborative and extremely friendly. I'm incredibly grateful for the advice and support throughout. I would highly recommend to anyone looking for an agent. First class service - my sincere thanks to you all.

Suzanne · 11 April 2026

★★★★★ 5/5

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We purchased a property through the…

We purchased a property through the Wynyard office and want to give Jayne, Louise and Lynn a big thank you. Communication was excellent and they went above and beyond in helping, what proved to be, a troublesome time with solicitors, go as smoothly as possible. Thank you ladies for a job well done. 👏 👏👏👏👏👏👏👏

CT · 22 July 2026

★★★★★ 5/5

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Recently sold our house with Robinsons…

Recently sold our house with Robinsons sedglefield, always went above and beyond to support, from the initial consult with Ryan which was great, very friendly and knowledgeable to the contact with Sharon and Nicola throughout the process, they were all very approachable, always happy to help and in the end Sharon’s support was fantastic, would 100% recommend.

Natalie · 2 July 2026

★★★★★ 5/5

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TOP TEAM,TOP JOB.

A really big thank you to Ryan and the team at Robinsons for selling the house. It has been a delight in working with them , very polite, very professional, very honest, very happy to deal with any issues. Ryan ,when he came out to see the property he was very well presented ,courteous and enthusiastic. The write up he done was amazing and the video was out of this world, i think that sold the house !!!!!!!.Once it went live it sold within 2 days, and i put that down to the presentation he put together. Sharon in the office, well i will miss the crack we have had on the phone . You to are very confident in handling enquires and have helped out with any issues, which has been very far and few between. While you have kept me updated we still have a laugh or two. I just cant recommend this team enough ,5 stars is not enough.THANK YOU TEAM

Keith · 6 April 2024

★★★★★ 5/5

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Five-star estate agent!

Robinsons was extremely responsive and answered all our queries promptly. They prepared and marketed the property materials efficiently, and proactively coordinated communications between the seller and buyer throughout the whole sale. We are very satisfied with their service and would highly recommend them.

Cathy · 22 September 2026

★★★★★ 5/5

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5* Robinsons Spennymoor

Well I don’t really know what to say other than fantastic!! Sam and his team went above and beyond for my family, selling a home is meant to be one of the most stressful things you can do (or so they say) but Sam and Mandy who were dealing with the sale of my house were top class no complaints at all just a big thankyou! Can’t recommend Robinsons Spennymoor any more - from the valuation process with Sam and the taking of photos he was professional but down to earth and made me feel in safe hands every step of the way. Mandy updated me sometimes daily with progress and if I had any queries big or small she was just a phone call away they really did go above and beyond. Thankyou from me and my family we can’t thank you all enough 😊

Megan · 4 April 2024

★★★★★ 5/5

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Samantha H at Robinsons Durham was…

Samantha H at Robinsons Durham was amazing during our purchase, really really helpful!

Ja · 14 May 2026

★★★★★ 5/5

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Outstanding staff at the Sedgefield branch of Robinsons

From the start of the sale we were very impressed with the high standard of marketing of our home by Robinsons of Sedgefield. The team, Ryan, Sharon and Danni are friendly, approachable and professional. Always ready and willing to answer our queries, nothing was too much trouble. We will miss our dog walks through the village which invariably include dropping into the office to have a friendly chat whilst getting an update.We highly recommend Robinsons of Sedgefield and would like to thank the three of you for your hard work. You were all outstanding.

Susan · 20 February 2024

★★★★★ 5/5

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V helpful team at Robinsons

V helpful team at Robinsons. Transaction went well. I look forward to more

Ben · 16 April 2026

★★★★★ 5/5

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We have had a fantastic service using…

We have had a fantastic service using the Chester-le-Street branch to buy our property, and also had a valuation carried out. Chelsea, Michelle and Michael have been brilliant to deal with, and have been so helpful throughout a stressful process! In addition, Shelagh is a pleasure to speak with on the phone. Robinsons customer service is excellent. Thank you all to everyone at the branch who have helped us, it is much appreciated! 😊

Jess · 25 July 2025

★★★★★ 5/5

Trustpilot

Excellent friendly service

First class service from initial valuation through to completion. Michael, Michelle and Chelsea kept us well advised on viewings and offers making the whole process seem very simple. Thanks for all your help. Would highly recommend Robinsons estate agents

Keith · 4 August 2025

★★★★★ 5/5

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Robinsons were amazing.

What a fantastic experience I've had with Robinsons Sedgefield!From the minute I met Ryan I knew he was the perfect person to help me sell my sister's house. He understood our needs, nothing was too much. Always being kept in the loop of visits, new situations arising, requirements, etc.Sharon helped me by giving me much needed advice on selling contents etc and Dani made surecalls were always returned promptly and emails replied to straight away. I would highly recommend Robinsons as a local, knowledgeable estate agents. They really did go above and beyond.Well done and a hugh Thank you from my family.

NFD · 5 November 2023