Trusted Agent profile · Chester Le Street
★★★★★
1,811 reviews across 2 platforms
45 Front Street, Chester Le Street, DH3 3BH
Robinsons's office in Chester Le Street, at 45 Front Street, is rated 4.8 out of 5 across 1,811 reviews on two platforms, including 38 Google reviews rated 4.0.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
TrustpilotKnowledgeable and helpful
We've just completed the purchase of an investment property, which was being offered by Robinsons.Can't honestly thank Sharon enough for her help and guidance throughout the process. Whenever we had questions or asked if she could assist, she was straight on it.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFrom start to finish staff were…
From start to finish staff were extremely polite, friendly and helpful. They were understanding of the fact that I was not very technically minded and assisted in any way that they could. Transaction went through fairly smoothly given that it was right in the middle of of Christmas and New year. I am now getting ready to move into my new rental and am very happy.
Hi Jennifer.Great to hear that all went well for you when using our rental service. We do try at all times to make the process as smooth as possible. Hope you are very happy in your new rental home. Thanks for the review and 5 stars. It is much appreciated.regards.Simon WrightDirector.
5/5
TrustpilotExcellent service
Great service from Louis' fantastic photos and video of my property to all the staff that helped me through the selling process. In particular, my thanks to Joy who helped me enormously, with great advice and humour. She went above and beyond to make sure the final sales process went smoothly. I would recommend Robinson's to anyone thinking of selling their property.
Hi AMRThis is a great review!! Thank you so much. The Darlington Office have a fantastic team headed by Louis. Everyone plays their part and Joy picks up the sales progressing which is an important role to make sure we get to completion with as little hassle as possible.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotSelling with Robinsons
We sold our house using Robinsons. Michael came out to value our property and was respectful and professional the whole time. We dealt mostly with Michelle and Chelsea afterwards who were so friendly and professional.
Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience, and it means a lot to know we were able to provide you with good service. We truly appreciate your support and hope to help you again in the future! Regards Robinsons Management Team
5/5
TrustpilotThe best estate agents around Ryan is…
SEDGEFIELD BRANCH The best estate agents around Ryan is super nice and very helpful alway pointed us in the right direction even met us in his personal time to show us housesAlso, Sharron is very knowledgeable about the industry and is always keen to help and get things sorted for you in double quick time
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotWhat a friendly and helpful team
Big thanks to Sharon, Ryan and Jade at Sedgefield branch for their amazing service. Selling my Father’s house has been a bit of a long and complicated business, but the team at Sedgefield have been constantly helpful and encouraging and on a number of occasions have really gone the extra mile to help us towards a successful sale this week.
Hi Sarah,Great review!Thank you so much for your review and 5 stars. It is much appreciated.All the team at Sedgefield will be "Over the Moon" with your positive comments.The hard work has paid off.Thanks again.Simon Wright.Director.
5/5
TrustpilotTotally fantastic service
Totally fantastic service. Robinsons went above and beyond keeping us informed at all stages. Libby who arranged viewings was so friendly and happy on the phone. Joy was amazing she pushed the sale and kept us updated. And on our day of completion Sally helped to put us at ease and helped with the completion. I have nothing negative to say about our experience and would recommend
Hi EmmaThis is a great review!!Thank you so much for your positive comments with ref to our Darlington office. i will personally pass on your good wishes to the team who will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotDurham Branch
I used the Durham branch to sell my aunts house. From start to finish I received excellent friendly service and a special thank you to Stacey who went above and beyond to help.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotFirst class service
Right from the initial meeting with Louis through to completion I felt in safe hands. House was showcased extremely well with impressive photos / video. A massive thank you to Joy. She would often go the extra mile, keeping me up to date with proceedings and putting up with my regular pestering. A true professional with a real understanding of customer service.
Hi Mr HolmesGreat review so thank you very much for the positive comments. Joy and all the team at darlington will be very pleased. i will pass on your good wishes.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons were so glad we came to you.
From the start of putting house on the market we couldnt of been in safer hands. Everything has been dealt with super efficiently. We went with solicitors that work with Robinsons and so everything was connected and therefore in my opinion less hassle, and they are all totally organised. Well done all concerned and many many thanks.
Thank you so much for your Five star review Linda, it is very much appreciated. Kind Regards Keith Mason Senior Manager
5/5
TrustpilotFantastic experience
Robinsons Sedgefield have been fantastic with my purchase - in particular Jade Carrington who has gone above and beyond throughout the whole process. As a first time buyer I am really grateful for her support and knowledge and would recommend to anybody else with their first purchase too! Manager Ryan McKenna has been great too - really friendly and accommodating.
Hi JessGreat review! Thank you.It is always lovely to hear that the service levels are high throughout Robinsons. Jade is a credit to Robinsons and i shall thank her on your behalf.Thanks again for your review and 5 stars.Regards.Simon Wright.Director.
5/5
TrustpilotSedgefield Branch - Excellent!
Ryan, Jade and Sharon at the Sedgefield Branch are great. Couldn’t fault them at all, so friendly, professional and helpful. We have used them for both sale and purchase and they have been fantastic from start to finish. Particular shout out to Jade who has been an absolute star on multiple occasions!
Fantastic review of our fabulous Sedgefield office Courtney, thank you very much. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotThis is the second house sale that…
This is the second house sale that Robinsons have dealt with for us. This time it was the Sedgefield branch and the service provided was tip top! Ryan did the original visit and then we've dealt with Sharon and Jade throughout. It has been a simple, efficient and friendly service at all times.
Thank you for your lovely review of our Sedgefield office, its very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotThank you
A massive thank you to Ryan, Sharon and Jade at the Sedgefield branch of Robinsons. Ryan went above and beyond to support our family through the sale of our family home after the passing of our father. The team have been really supportive and helpful and we would highly recommend them.
Thank you for your lovely review, its very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVictoria and the team have been…
Victoria and the team have been excellent from start to finish from renting the property out to selling the property. It was a bumpy road, but we stayed in regular contact and it was reassuring to know they were at the end of the phone to help and support. Found their service to be really professional and excellent value for money
Hi Sophie,Thank you so much for your review and 5 stars. It is much appreciated and i shall pass on your good wishes to Victoria and the whole team.Regards.Simon Wright.Director.
5/5
TrustpilotWe wish to thank Robinsons estate agency Sedgefield branch
We wish to thank Robinsons estate agents of Sedgefield for making the sale of our property go so smoothly.Sharon, Ryan and Jade could not have done anymore to assist with the various stages of the sale. I would recommend the the Sedgefield branch to anyone thinking of selling their property. Thank you Sharon, Ryan and Jade once again.
Hi John and Catherine,Thank you so much for this great review. it is lovely to hear that the service was of a high standard at our Sedgefield Office. Ryan and his team will be delighted.Thank you for posting your experience.Regards.Simon Wright.Director.
5/5
TrustpilotA great service
Robinson's at Spennymore were totally professional and helpful all the way through the process of me purchasing a house.I would recommend them to anyone who is looking to sell.Great service all around.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotThe whole team at sedgefield have been…
The whole team at sedgefield have been fantastic during our house sale. Ryan is passionate about property and his marketing skills go above and beyond. Sharon is a star and always makes sure the sale is progressing as it should and ensures that we are informed as to what is happening. Great service. Well done to the sedgefield team!
Hi LeeThis a great review so many thanks for your positive message. Ryan and all his team at Sedgefield will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent from start to finish
Where to start ... I cannot praise the team at Robinsons estate agents in Sedgefield enough.Ryan McKenna is such an excellent manager of a strong and conscientious team. He is always approachable and friendly, offering clear advice and support along the way. He has kept me informed the whole of the journey and was always helpful and kind when I was asking 1,000 questions.Danni and Sharon are star players and again great at helping whenever required.I would thoroughly recommend this excellent estate agent team, and would willingly use them again if required.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotRobinson’s Darlington
An excellent service from start to finish from Robinson’s, all of the team were really helpful from the initial instruction, viewings through to completion of the sale. A special thank you to Joy who was great. I would have no hesitation in recommending the team to anyone thinking of selling their property.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotRobinsons crook again made the selling…
Robinsons crook again made the selling process as smooth as possible and guided me through the sale for the second time recently, thanks
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team
5/5
TrustpilotI highly recommend Robinsons Estate…
I highly recommend Robinsons Estate Agent. The Darlington branch in Duke Street were fabulous. The staff were not only friendly and understanding, they were professional and on the ball with communications between all involved in the sale of my house.I had confidence in them all the way through the process. I would definitely use them again. Excellent.
Hi Mrs Kendrick,What a great review!! Thank you so much. All the team at Darlington will be thrilled with your positive comments.. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotWe recently purchased a property that…
We recently purchased a property that was listed by Robinsons. We couldn't be happier with the support they provided as we began to realise how slow our solicitors were. Sharon was amazing, chasing all parties tirelessly and regularly providing updates to all stakeholders. I really couldn't recommend highly enough.
Thank you for the lovely review. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellant Sale
Lots of advice available and support throughout listing and sale. Many thanks to Keith and Ann, and particulary for the excellent communications and updates via Stacey, Emily and Keighley.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
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