5/5
TrustpilotThe team at Plaistow branch are…
The team at Plaistow branch are fantastic! Dea and Greg were pleasant to deal with.
Trusted Agent profile · Chester-le-Street
Reeds Rains Chester le Street reviews
★★★★★
2,217 reviews across 2 platforms
Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester-le-Street, at Bridge End Chambers, is rated 3.8 out of 5 across 2,217 reviews on two platforms, including 247 Google reviews rated 4.8.
Reviews
Every review we hold for the Chester-le-Street office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotReeds rains...,....lie lie lie
My mum is selling her house with reeds n rains .uk 3 wks on they still haven't but her house online my sister n mum keep phoning emailing to reeds rains just keep saying it be on today or they having problem with the it dept and there is no sign outside house.
Agent replied · 28 December 2024
Hi Paula,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information regarding your review?Kind regards,Reeds Rains
5/5
TrustpilotGreat communication and efficiency in…
Great communication and efficiency in supporting me with the sale of my property.Highly recommend
Agent replied · 28 December 2024
Thank you for your kind words. We appreciate your positive feedback and are glad to hear you had a positive experience.
5/5
TrustpilotWe recently had a great experience…
We recently had a great experience purchasing our new home with the ladies at the Bamber Bridge branch. Everyone was extremely helpful and friendly, and made every effort to ensure the purchase moved quickly and smoothly. Alison and Donna in particular were fabulous, and the lady who showed us around the property (who's name unfortunately escapes me) was also lovely to deal with. The ladies here are obviously very caring and passionate about their roles, and I couldn't recommend them highly enough. I might also add that Donna in particular deserves a 'shout out' as although she does not appear to be as visible and front of house as the other ladies, she was the one who put in the majority of the groundwork, and ensured that any concerns were quckly dealt with/resolved, and all the legal arrangements and requirements were completed at the speed of light. Fantastic people to deal with, and as mentioned previously, I could not recommend highly enough. A big thank you to everyone involved.
5/5
TrustpilotVery well informed at all times
Very well informed at all times. Very helpful and professional service.
Agent replied · 28 December 2024
We appreciate your kind words and are glad to hear that you found our service helpful and professional. We strive to provide our customers with the best possible experience and your feedback is important to us.
5/5
TrustpilotReeds Rain Hazel Grove gave excellent…
Reeds Rain Hazel Grove gave excellent service and advise during the whole process ensuring we got the best outcome
Agent replied · 28 December 2024
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent service and guidance to all our clients, and we're glad we were able to help you achieve the best outcome.
5/5
TrustpilotGreat customer service.
Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience
Agent replied · 28 December 2024
Thank you for the wonderful feedback! We're delighted Ross and Abbie were able to sell your property so quickly. Fantastic to hear you had a great experience!
5/5
GoogleAlways kept up to date at every stage Very helpful a pleasure to deal with, very professional in all aspects of their field A massive thank you to all at the office
Agent replied · 25 October 2024
Its great to know your happy with our service so far. Thank you for the lovely review. From all the team in chester le street branch
1/5
TrustpilotShambolic excuse for an agent
Shambolic excuse for an agent. Don’t understand why anyone uses them. Fail to return deposits within legislated time period always excuses staff on holiday or sick. Just speak B/S when called all about keeping money in the bank.
Agent replied · 28 December 2024
Hi Martin,We apologize for any inconvenience you may have experienced with our services. We take customer feedback seriously and strive to provide the best possible service.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotHighly recommended 👏 very professional
Highly recommended 👏 very professionalRebecca and all the team from Castleford branch
Agent replied · 28 December 2024
Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you found our team professional and helpful.
5/5
TrustpilotAlex visakan
Dear Team, Well Done to all for your Hardwork During the Difficult time. keep up the good work.I will Recommend Your Services to Others,Thanks for your help/Advise in this Matter once Again.Special thanks to Office Manager MR. BeneardGod BlessAlex
5/5
TrustpilotGreat service
No problems from booking the valuation to finding a buyer .
Agent replied · 28 December 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with our services. We appreciate your business and hope to be of service to you again in the future.
5/5
TrustpilotKeep you updated throughout friendly…
Keep you updated throughout friendly and pleasant staff, easy to contact.
Agent replied · 28 December 2024
Thank you for your kind words :)
5/5
TrustpilotReeds Rains Congleton
We used the team at Congleton for our house move and they were nothing but amazing. From start to finish, rang us when they said they would. Everyone we dealt with there were great especially Victoria.
5/5
TrustpilotLovely team and experience!
We bought our first home through the Stockton branch. Amy, Sue and the team have been brilliant, they were happy to answer and follow up any questions we had and nothing was too much trouble. Thank you! :)Claire & Chris
5/5
TrustpilotREEDS RAINS MACCLESFIELD BRANCH
In the last six months, I have rented and sold a property through Reeds Rains in Macclesfield and I feel that they are the best agent in the area bar none!They are proactive, highly proficient, friendly and will go the extra mile to provide the best service. Special mention must go to James, Zoe, Jaya and Sue who form the excellent sales team who have gone the extra mile to get the best price possible for my property - giving regular feedback and negotiating offers effectively. I would highly recommend the team to anybody looking to sell or rent property.
5/5
TrustpilotReeds Rains - St Helens TEN STARS🌟
Cannot recommend them enough! From start to finish I was completely looked after. Do not listen to other reviews do your research into the agent you use! Do not I repeat DO NOT be fooled with lower fees. You pay for what you get! I've had local agents trying to undervalue my house for tens of thousands of pounds cheaper because they will sell it to their mate or know an investor buying up all the property and wanted me to put it on low to get me a sale. not here. They work for you to get you the best price and offer the best customer service. I was updated regularly, and achieved OVER the asking price. Thank you for all your hard work. Ben ( on behalf of my mum and dad )
5/5
TrustpilotExcellent - highly recommend
I used the Evesham, Worcestershire branch for the recent sale of a property in August 2020. Jeremy and the team were excellent - they operated with integrity, enthusiasm and superb knowledge of the local market. Would highly recommend. James C.
5/5
TrustpilotGreat professional service from Reeds…
Great professional service from Reeds Rains. The staff very helpful and friendly.
5/5
TrustpilotGreat service and support all the way…
Great service and support all the way through. Thank you
Agent replied · 28 December 2024
We're thrilled to hear about your positive experience. It's wonderful to know our service and support met your expectations.
5/5
TrustpilotWe have recently taken on a rental…
We have recently taken on a rental property through Reeds Rains in Durham,Paige Hutton was an absolute superstar she helped us with every step nothing is a problem to her she is an absolute credit to the company thanks again Paige would highly recommend her.
1/5
TrustpilotNorthwich Branch DO NOT DEAL WITH.
I was dealing with Northwich Branch but never again when people say don't trust estate agents they are right the staff at this branch are two faced they tell you yes we do this and the minute your out of the door they have stabbed you in the back.I do not recommend this branch and it's staff at all.
Agent replied · 28 December 2024
Hi Shah - are you able to give me any more information so I can raise with the branch? Thanks
5/5
GoogleMark, Vicky, Janet do an absolutely fantastic job at this branch. Any problem’s they sort out straight away anything you don’t understand they do. Fantastic to do business with wouldn’t go anywhere else. Keep up the Great work guys, spot on 👍 …
Agent replied · 25 October 2024
Hi Grant, Thanks for your kind words and review.
1/5
TrustpilotIf I could give a zero, I would.
If I could give a zero, I would. Horrible experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains Chester le Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester-le-Street.
