Trusted Agent profile · Chester Le Street
★★★★★
2,162 reviews across 2 platforms
Bridge End Chambers Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,162 reviews on two platforms, including 228 Google reviews rated 4.8.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
1/5
TrustpilotThe worst letting agents I have ever…
The worst letting agents I have ever dealt with. Repairs just go untouched for months because "The landlord refuses to do them". Staff at the local office are pleasant enough but they really shouldn't allow a landlord like this to let properties through them knowing what she is like.
1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
5/5
TrustpilotReeds Rains Carrickfergus branch…
Reeds Rains Carrickfergus branch provided excellent service when we were selling our childhood home in whitehead. The staff were very professional and more importantly sensitive to our families needs. We would highly recommend and would definitely use in the future. Thanks again Maggie
5/5
TrustpilotOne month ago rented a flat from them
One month ago rented a flat from them. One of the best experience ever had no hassle of appointments or meetings. Everything settled over the emails and got my flat sorted in a professional manners
5/5
TrustpilotHouse sale
Very helpful and friendly
5/5
Trustpilot5 star
I would just like to thank you and the ladies in the office for all your help in buying the property. We are all settled in and would like to say thank you. You supplied a 5* service and kept me calm through this very stressful time.
5/5
TrustpilotBest agency
Best customer service
5/5
TrustpilotGreat Service
We had the pleasure to have Niamh help us out with everything. She managed to sort everything out for us very quickly and responded to any questions/queries we had rapidly with no hesitation. Overall just great service!
5/5
TrustpilotGuided expertly through the process of…
Guided expertly through the process of selling our home by dedicated, friendly, helpful staff. Informed daily at all stages of where we were at. Couldn’t recommend them enough.
5/5
TrustpilotWhickham, Gateshead were great!!!
We were well looked after by the staff at Whickham, Gateshead during our recent sale and purchase. Always made welcome and sound advice from all. We were happy with the value placed by Hazel, after other estate agents placed a much lower value. Thanks very much!! Ian and Lindsay
1/5
TrustpilotUpon property check
Upon property check, the estate agent was touching my towels on rack.
5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
5/5
TrustpilotHolbeck house with thanks
A very good experience with Reeds Rains. The staff have been so helpful, courteous and honest. Thank you so much.
5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
5/5
TrustpilotSThe staff at Reeds Raine at Trimdon…Avenue in acklam
SThe staff at Reeds Raine at Trimdon ave in acklam Middlesbrough are extremely caring helpful and understanding and can’t do enough for you.
5/5
GoogleFantastic service! great team...PositiveResponsiveness, Quality, Professionalism, Value
Thank you Zahra, it's great to hear! Have a fantastic Christmas & New Year. Best wishes, the team at Chester Le Street
5/5
TrustpilotI deal with a lot of estate agents…
I deal with a lot of estate agents buying and selling houses, Neil and Cheryl from the Coventry office were superb both in marketing, honesty and communication... above and beyond the service from other “ new to the job” people..Thanks ...Mark.
5/5
TrustpilotAlison at bamber bridge
Alison at bamber bridge, from start to finish even councillor at some points , Alison has gone above & beyond, we cannot recommend enough , Thank you so much for all your help xx
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
GoogleGreat professional service always ready to help all their stakeholders.PositiveQuality, Professionalism
Thank you for your kind words Salvatore, I'ts a pleasure to let & manage your property. Many Thanks Nicole
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains's Chester Le Street office has 2,162 reviews across two platforms: 228 on Google, 1,934 on Trustpilot (across the whole business).
Reeds Rains Chester Le Street is rated 3.8 out of 5 across all 2,162 reviews, and 4.8 out of 5 on Google from 228 reviews.
Reeds Rains Chester Le Street, Bridge End Chambers Front Street, Chester Le Street, DH3 3QY.
