Avant Homes North East reviews

★★★★★ 5/5

Trustpilot

Excellent service and professionalism

I would like to provide positive feedback for Andy Jones following his recent visit to our property. We had a number of minor snagging issues, and Andy took the time to thoroughly inspect and document each one. He resolved several of the issues during the visit itself, which was greatly appreciated.

Jordan · 5 June 2026

★★★★★ 5/5

Trustpilot

Hackett Grange - Fantastic Support from Julia

We are very happy to have reserved a spot at Hackett Grange in Radcliffe thanks to Julia Portington. Julia was very helpful, took time and care to go through our plot and how the process works and put us at ease with any concerns. Looking forward to everything coming together in the new house with her help.

Callum · 30 November 2024

★★★★★ 5/5

Trustpilot

Jacqueline @ Honeyman Park

We would like to highly recommend Jacqueline as your go to person for Honeyman Park. She was extremely friendly, warm,helpful and informative, answering all our questions in detail. Also just a phone call or email away should you have any enquiries!We look forward to working along side her until we get the keys to our new home. Can’t wait! Graeme and Suzanne.

Suzanne · 1 September 2024

★★★★★ 5/5

Trustpilot

A Fantastic experience thanks to Laura at Smithy Wood

We’ve just reserved our new home at Smithy Wood, and the whole experience has been brilliant thanks to Laura. She’s been patient, knowledgeable, and incredibly helpful from start to finish. Every question was answered clearly, every step explained, and nothing ever felt rushed or pressured.

Michelle · 21 February 2026

★★★★★ 4/5

Trustpilot

My experience buying with Avant has…

My experience buying with Avant has been good. Keiran at Hackett Grange in sales was a highlight of the process. 5 stars for him! He's knowledgeable, friendly, endlessly helpful, couldn't ask for anymore.

Jonathan · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent

We can’t tell you what a really good experience this has been Angela Kingsley has been exceptional her knowledge and her service through every stage has made it so much easier for us, few snags and Jak has sorted the ones he can also customer service are so lovely when you ring them

Maggie · 15 December 2024

★★★★★ 5/5

Trustpilot

Julia Portington at Lawrence Point was…

Julia Portington at Lawrence Point was very friendly and approachable. She was very helpful and answered all our questions. We then visited the show home at seedy fields and was very impressed with the house we would like to buy and is lovely. We will be very happy.

B · 19 January 2026

★★★★★ 1/5

Trustpilot

Don’t believe the other reviews

Don’t believe the other reviews. Avant Homes are a cowboy outfit. Since we purchased our home in 2021 (Hawfinch Place) we have made several improvements to our home and have utilised the services of a local odd-job tradesmen to implement them. He has frequently been left speechless at the ineptitude and stupidity of the original builders. They will leave no corner uncut.

Duncan · 23 September 2026

★★★★★ 5/5

Trustpilot

Great service!

Sandy at Westwood Green has been great in the initial process of buyer our next home. We have reserved our plot today and Sandy has answered all of our questions and explained all of the process throughly. We are extremely grateful for your assistance so far and we look forward to moving!

Shelley · 15 November 2024

★★★★★ 5/5

Trustpilot

Brilliant support from Andrew at Darach Fields

We recently moved into our new home at Darach Fields and couldn't be happier with the support from our site manager, Andrew. He is incredibly friendly, down-to-earth, and always approachable, whenever we ping him, he responds straight away and comes over to check on things personally.

DINESH · 29 May 2026

★★★★★ 5/5

Trustpilot

We have just reserved our flat with…

We have just reserved our flat with Avant at Richmond Heights with Faizah today . We are very happy so far with everything although still early in the process we have been put at ease by Faizah who is very helpful & friendly .

Kpark · 31 May 2026

★★★★★ 1/5

Trustpilot

Since purchasing out home from Avant…

Since purchasing out home from Avant Homes (Honeyman Park development), we have been faced with nothing but issues, both with the property itself and with the company's customer service.

Rachael · 9 September 2026

★★★★★ 5/5

Trustpilot

It's been a fantastic experience…

It's been a fantastic experience throughout the process. It has been very quick process from viewing to transfer of keys. Big thanks to Vicki Phelps who has been very helpful from the beginning. Even coming up on her day off. She's been fantastic and very nice and really helpful.

Valmar · 13 December 2024

★★★★★ 5/5

Trustpilot

Enjoyable visit to Stewart's Quarter

It was great to see the development and show home. Vivienne was helpful, friendly and informative. We were able to discuss various options to suit our needs. We look forward to speaking with Vivienne again and hopefully moving forward with our future plans!

Emily · 24 January 2026

★★★★★ 5/5

Trustpilot

Amazing sales advisor Vicki Phelps

Amazing sales advisor Vicki Phelps at Brompton Mews. Vicki has been amazing throughout this whole process and always been at hand to help us and keeping us informed. She really has made the whole buying process really easy and ensured we will get our home before Christmas.

Caroline · 9 December 2024

★★★★★ 5/5

Trustpilot

Moomag

We have been dealing with Angela Kingsley and i cannot tell you what a great experience this has been, her knowledge is second to none and a real asset to Avant we havent finished the journey as yet but the journey so far has been good thanks to Angela

Margaret · 25 October 2024

★★★★★ 1/5

Trustpilot

Avoid avoid avoid

There is no doubt that avant build homes which have a lovely interior with many more things included as standard than other builders, to a high specification. However, this simply just means more problems and more poor service. We bought our home in 2019 and had a snag list in excess of 400 individual items, some minor which are to be expected and some pretty major which are still not completely resolved. Some issues are fixed quickly, others involve an argument. When buying a new build I expected to have some snags, however I expected them to be fixed and I expected the house to look like a brand new house and when snagging we took the view of what we would see as acceptable should we have had the work done in our home by a tradesman. Unfortunately Avant Homes are all about money and blame. Nothing is their fault and they want to pass the cost of anything to anyone else where possible. Sad thing is, if our house had been and signed off correctly to begin with they could have saved themselves a fortune in coming back out to do work. There is a serious attitude problem with a lot of the management and staff within the regional head office. I'm absolutely disgusted by the way I have been spoke to by several senior people at Avant Homes. It's quite simply gas lighting and in my opinion this shouldn't be allowed. The psychological games which they play should not be legal, and if gas lighting was a criminal offence we would have pressed charges against Avant countless times. Avoid avoid avoid. Their only saving Grace is a couple of nice site managers and girls in customer service. I would not go anywhere near avant homes again. Vile company.

SurfingFox · 23 September 2022

★★★★★ 1/5

Trustpilot

Rude, haughty estate agent

First meeting at Skelton went well. Sales agent was lovely but did not have any 2 bedroom houses to show us. Later called me and we spoke and said there was availability on their Sherburn in Elmet so booked it in. Unfortunately had some issues day of and anticipated we would miss our appointment so called the number we were given and told the lady we would be over 20 minutes late. She said it was okay to still attend and she would pop over an email to the Sherburn site. Arrived there and of course did not expect to have an appointment but we wanted to see the home and had been told it would be fine regardless. Sales lady at the site was so pompous, speaking to us like we were children. Even though we apologised, she kept trying to usher us out saying she had no space for us (again we weren't expecting her to abandon her current appointment, we just wanted to see the house we had confirmed we could see and driven over 40 minutes to see) until I said her colleague on the phone had said the house was available to view. Funny she said she had had no correspondence but yielded once we let her know that. That's when she relented a bit and coldly let us through, treating us with so much disdain. The house was fine, but difficult to truly appreciate when you've just had a sour experience. Hopefully she has more grace for future clients

LaraG · 20 October 2024

★★★★★ 5/5

Trustpilot

Caroline Jarvis at Viridian Meadows has…

Caroline Jarvis at Viridian Meadows has gone above and beyond to help get us into our dream home, her customer service and drive to create a smooth journey with help on choices and great communication makes the process so much easier. Caroline is an asset to Avant Homes.

Kerri · 18 October 2024

★★★★★ 5/5

Trustpilot

Copper gardens

It’s been a fantastic & quick experience since we reserved our plot. Angela went above and beyond to keep us posted as to where we were at with the process and nothing was every to much trouble. Would highly recommend buying an avant home.

Andrew · 15 December 2024

★★★★★ 5/5

Trustpilot

Approachable, professional and polite

My wife and I have had several conversations and met with Lewis Simms at Avant Homes, Ambretone Park development in Green Hammerton. Lewis has been approachable, professional and polite in his dealings with us. He is currently going that extra mile to help us put together a package to assist us in purchasing a new home. There has been no pushy selling and a lot of transparency on how Avant Homes like to work and deal reasonably with their customers. We haven't yet finalised our purchase, but I have every confidence that Lewis will do everything possible to make this happen.

Patrick · 7 October 2024

★★★★★ 5/5

Trustpilot

Whole process has been made really…

Whole process has been made really easy! Minor snagging all sorted within the first month of moving in. Staff have been lovely. Everyone friendly, appear on time for jobs, no minor issue is too small to be sorted

Stephanie · 1 June 2026

★★★★★ 5/5

Trustpilot

Avant Jackton, East Kilbride

Moved into an Avant house in June and absolutely delighted with it. There has been some issues but these issue's are small and the site manager Alec has resolved these. Cannot praise Alec the site manager enough and also Louise who works in the sales office, both been great.

Scott · 16 September 2024

★★★★★ 1/5

Google

Where is the duty of care to their buyers? I suffered a horrible fall and now have a life changing injury to my right arm. After two operations I have been told that there will never be any improvement to movement, strength or ongoing pain. Avant left a drop to the side of my house with no railings to prevent a fall. Avant's response was that they are unwilling to take any responsibility as the drop is 3cm within regulations. I couldn't work for almost 7 months, no income, weekly physio bills and I've lost a lot of my independence. Thanks Avant, for the sake of spending a few extra £'s on a small fence to prevent an accident. Worse still on informing your customer services they couldn't even be bothered to spell my name correctly, they simply dismissed my complaint. I would never recommend this company following such a lack of due care and attention.

Denise · 29 September 2024