Trusted Agent profile · Cheshire

Bridgfords Cheshire reviews

4.3

★★★★★ Great

64 reviews across 1 platform

13 Gatley Road, Cheadle, Cheshire, SK8 1LY

Bridgfords's office in Cheshire, at 13 Gatley Road, is rated 4.3 out of 5 across 64 reviews on 1 platform, including 64 Google reviews rated 4.3.

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4.3 / 5

64

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheshire office, from every platform, shown as written. First names only.

5/5

Google

We sold our house with Bridgfords in February 2020 and had such a great experience with them. They were always approachable, professional and caring towards our barrage of questions! They made sure to get the best pictures of our house, and arrived well prepared with research of our area. Since this was the first time I was selling a house, I'm glad I went with Bridgfords. James and his team were outstanding.

Arran · 17 January 2026

Agent replied · 17 April 2026

Thank you so much for choosing Bridgfords to help you sell your house! It was an absolute pleasure working with you and we are thrilled to hear that you had a positive experience with our team. We strive to provide the best service possible and are happy to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

In what can be a stressful process, the team were always available to bridge the gap between what I was hearing from solicitors and other parties. They introduced me to a mortgage adviser who was superb and I really felt the team had my back and wanted to help as much as they could at all stages - very much not the experience you get from many estate agents. Would thoroughly recommend!!

Adam · 10 April 2026

Agent replied · 17 April 2026

We are thrilled to hear that our team was able to alleviate the stress of the home-buying process for you and provide exceptional support. We are dedicated to going above and beyond for our clients and are delighted to have exceeded your expectations. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Stacey. Josh, Paul and the rest of the team here have made our house purchase effortless. As first time buyers, my partner and I have been quite daunted at times where we've been naive about how to proceed and when. Stacey has been a steady hand that has helped guide and support us through the process, and Paul's vast knowledge has helped us with regard to mortgage rates and other financial aspects of the transaction. All of this wouldn't have gotten this far without Josh who intially showed us our home, and his insight into potential upgrades has given us food for thought on what the property could become. After an awful experience with another Bridgfords branch, Stacey and their team completely flipped our expectations, and we'd recommed them for anyone looking to move home in the future - we certainly will!

Andrew · 16 June 2024

Agent replied · 26 August 2024

Many thanks Andrew for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Our service from Paul was outstanding from start to finish, as first time buyers he made sure all our questions were answered, we 100% recommend

Oscars · 17 March 2026

Agent replied · 17 April 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently contacted Bridgfords as I was looking to get an evaluation on my house. Hannah was so helpful and knowledgeable, I was amazed at all the options she told me about if I was to sell my home. She even advised me on seeing there …

Pam · 17 August 2025

Agent replied · 12 November 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service and good response,and specially thanks to Stacy for all her help

Ali · 10 April 2026

Agent replied · 17 April 2026

Thank you for the kind words! We are glad to hear that you had a positive experience with our service and that Stacy provided exceptional help. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

This was Not a pleasing experience by any length. Staff unfriendly over email and phone messages.They did not give the full process and information out when i enquired about letting a property. Considering this is my first time letting a property I would have really appreciated more help. I Was then told I would have to pay a holding fee ? I had no idea what this was for and it was not explained. To make matters worse i was told if the application failed Bridgefords would keep my £270 holding fee ? Also if I wanted to rent the property it would cost me £14,000 in a deposit. It was all so confusing to a first time renter that I had to Cancel the application and look at other estate agents. When it comes to renting a house and how important this is to me. And how much I would be paying in rent a month I really think you could have been more friendly and helpful and explain the full process instead of just sending me an application form and then saying we told you did you read the form ? I suffer from ADHD and have other medical issues and it’s almost impossible for me to go through a form just like that. Not helpful at all. I also explained many times it was my first time renting but I feel you didn't acknowledge this fact. Due to this experience i will not be recommending you to anyone or will i want to apply for a property with you again. Please avoid this estate agent. I would not want any other customer to be treated like I was treated today !

Neil · 22 October 2025

Agent replied · 12 November 2025

Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at EAComplaints@Connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely outstanding service from start to finish! Stacey, the manager, went truly above and beyond to get my house sold. Her dedication and commitment were second to none nothing was ever too much trouble, and she kept me updated every step of the way. Special mention has to go to Hannah I still can’t believe this was her first job in the industry! She came in after my house had already been on the market for a while and worked with unbelievable skill and energy, as if she’d been doing this for years. Her fresh approach and determination made a huge difference. Between Stacey’s leadership and Hannah’s talent, they didn’t just meet expectations they completely exceeded them. I’ve never experienced an estate agent so genuinely invested in achieving the best result. If you’re selling your house, don’t look anywhere else this is the team you want in your corner!

David · 19 August 2025

Agent replied · 12 November 2025

Hello David, Thank you so much for your glowing 5* review! We're thrilled to hear about your outstanding experience with Stacey and Hannah. It's wonderful to know that their dedication and fresh approach made such a positive impact on your house sale. Best regards, Lucy, Customer Relations Team

5/5

Google

I can't recommend Stacey at Bridgfords highly enough. Very personable, empathetic and proactive at finding solutions, all of which goes along way to minimise the stress of moving.

Carolyn · 15 July 2025

Agent replied · 12 November 2025

Thank you for your 5* review and recommendation Carolyn. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

From the moment we met Mel and the team we knew we were in the right hands. They found really great buyers for us, and a huge tick in the box was their communication style, keeping us up to date at all times. Their enthusiasm, energy and commitment was fantastic, and I would have no hesitation in recommending them to anyone looking to sell their property.

Chris · 27 August 2023

Agent replied · 26 August 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to the whole team at Bridgfords for their support during the home buying process. As first time buyers, the team gave us prompt updates as when we needed them and it was appreciated. Thank you again and I would highly recommend.

Taonga · 3 April 2026

Agent replied · 17 April 2026

Thank you so much for your kind words! We're thrilled to have been a part of your first home buying experience and are happy to hear our team was able to provide prompt updates and support. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Well I’m please with there fast and warm service, Especially from a lovely lady called Louise made me feel nice and relaxed on a rainy day. Louise is by far one of the best letting agents I have ever met, She has customer service skills and quick service! Would highly recommend to anyone that’s looking for property to rent! Thank you :)

Kilo · 31 October 2023

Agent replied · 26 August 2024

Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Excellent service from start to finish. Umra, Hannah and Stacey were fantastic, keeping us in the loop with updates and developments, and marketing the house to perfection. Delighted and highly recommended!

EllandCorner · 17 January 2025

Agent replied · 23 January 2025

Thank you for your wonderful 5* review! We're thrilled to hear that Umra, Hannah, and Stacey provided excellent service and kept you well-informed throughout the process. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations Team

5/5

Google

Where do I start with these guys absolutely 5 star service and more kept us up to date. Paul did our mortgage and made it look easy fitted us in when we were available Adam kept us up to date with the whole process back and forth and dealing with other estate agent who we found terrible I wont name. Katie and James were good as if adam was away from his desk dealing with other customers they always kept us in the loop. If we need to move again or sort anything like that out we will be in touch cheers again guys 5 star service. Kind regards Josh & charlotte Green

Joshua · 27 August 2020

Agent replied · 26 August 2024

Really lovely to read another 5* review for the Bridgfords. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

I recently had a fantastic experience with Stacy and Umra. From the initial contact to the final viewing, the service was exceptional. The agent was incredibly responsive, always quick to answer my questions and provide updates. The property listing featured high-quality photos that accurately captured the property's potential. The viewing itself was well-organized and informative. The agent was knowledgeable about the property and the local area, and they were happy to answer any questions I had. I would highly recommend Bridgfords to anyone looking for a reliable and professional estate agent.

Vrinda · 18 December 2024

Agent replied · 8 December 2024

Thank you for your thoughtful 5* review and recommendation Vrinda! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

STUNNING, absolutely stunning, where do I start? The sales agent that was selling our house, James was always on the ball and answering his calls whenever we called, he worked extremely well transferring us to our new house, and selling our old one, I would highly recommend brigdfords as a fabulous real estate agency, Thank you James, and the other members of the team.PositiveResponsiveness, Quality, Professionalism, Value

Shama · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend Bridgfords! The service was outstanding and second to none. Stacey went above and beyond with our purchase. Regular communication from ourselves on progress was key on keeping the seller up to date, this was always managed excellently by Stacey. Thank you again for helping us buy our forever home Bridgfords!

Omar · 27 August 2023

Agent replied · 26 August 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Great support throughout the process, Hannah & Stacey was very much helpful and ensured we had everything sorted promptly!

Zaid · 17 January 2025

Agent replied · 23 January 2025

Many thanks for your marvellous 5* review Zaid. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently had a valuation done by Hannah from Bridgefords. She was professional and friendly and I would definitely recommend them to others

Steve · 17 March 2026

Agent replied · 17 April 2026

Thank you for sharing your positive experience with Hannah from Bridgfords! We pride ourselves on providing professional and friendly service, and we appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

If I could give zero stars I would. Avoid at all cost! They accepted an offer on my property without bringing it to me, they denied they had done it. Weeks after I went ahead with sale with them - which I can say in hindsight I shouldn't …

K · 17 July 2025

Agent replied · 12 November 2025

I am sorry, we cannot find any record of you as a customer of this office from your username and we haven’t had any recent correspondence with the Property Ombudsman. Please do contact me at EAComplaints@Connellsgroup.co.uk so that we can … More

1/5

Google

What can I say, it will represent the reality. Firstly they put the house on above real market value to misleading the landlord for example house they offer it for 400k not sold for months and when then new estate agent take the lead it’s start with top market value which is 330K , 70k difference or more. Other situation, I call them to view a property they told me it’s offered 450k , I told them the maximum budget around 400K , they said it’s okay. Today another story , we have an appointment for viewing but they didn’t came and they told us it’s sold by auction or whatever!!! For me they are not trustable for both landlords or buyers.

SAFAA · 30 November 2023

Agent replied · 26 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Bridgfords have provided exceptional service. In helping me find my ideal first house Paul the mortgage consultant was nothing short of amazing with getting the best mortgage for me and the girls Stacey, Umra and Hannah helped in getting the right home for me and my two children. I would go to Bridgfords every-time!

Bubz · 17 January 2025

Agent replied · 23 January 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a valuation with Hannah and I was immensely impressed with her knowledge & experience alongside the service Bridgfords had to offer! Once the time is right I will be definitely using these in the future.

Callum · 14 August 2025

Agent replied · 12 November 2025

Thank you for your positive review! We are thrilled to hear that Hannah's knowledge and experience left a lasting impression, and we look forward to working with you in the future when the time is right. #BridgfordsExcellence Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

You may think all estate agents are the same. They aren't. In my opinion (and my Ex-wifes so one of the very few things we agree upon) is that should you wish to sell your house then this is absolutely the best agents to deal with. The people there are phenomenal, whether it be Mel, Stacey or Matthew they will not leave a stone unturned or an option not considered. Mel, in particular, was immense in not only selling my property but trying to find me a new place and I can only imagine the shoe leather that she must have worn out trying to sort that out. I love them all to bits because they went above and beyond at every stage that it was necessary. Guys I so owe you all a drink in the future.

Alan · 27 August 2023

Agent replied · 26 August 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Cheshire

How many reviews does Bridgfords Cheshire have?

Bridgfords's Cheshire office has 64 reviews across 1 platform: 64 on Google.

What is Bridgfords Cheshire's rating?

Bridgfords Cheshire is rated 4.3 out of 5 across all 64 reviews, and 4.3 out of 5 on Google from 64 reviews.

Where is Bridgfords's Cheshire office?

Bridgfords Cheshire, 13 Gatley Road, Cheadle, Cheshire, SK8 1LY.

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