Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would just like to thank Bridgfords and their team in the Cheadle office for the excellent service they provided in selling my Mother’s property. From start to finish they were professional and efficient and nothing was too much trouble. I would especially like to thank Kate for her regular updates, professionalism and excellent customer service. If I was to sell again I wouldn’t hesitate to use you! Thanks again Helen
Helen · 28 August 2018
Agent replied · 26 August 2024
Thank you Helen for leaving us such a positive review about your experience with our dedicated team at Bridgfords, Cheadle. It is wonderful to read that they were so supportive in the sale of your Mothers property and that from start to finish you found them professional and efficient, providing you with regular updates. Thank you for the wonderful 5* review and fantastic recommendation!
Best wishes, Scott.
★★★★★ 1/5
GoogleIf I could give zero stars I would. Avoid at all cost! They accepted an offer on my property without bringing it to me, they denied they had done it. Weeks after I went ahead with sale with them - which I can say in hindsight I shouldn't …
K · 17 July 2025
Agent replied · 12 November 2025
I am sorry, we cannot find any record of you as a customer of this office from your username and we haven’t had any recent correspondence with the Property Ombudsman. Please do contact me at EAComplaints@Connellsgroup.co.uk so that we can … More
★★★★★ 5/5
GoogleI recently had a valuation done by Hannah from Bridgefords. She was professional and friendly and I would definitely recommend them to others
Steve · 17 March 2026
Agent replied · 17 April 2026
Thank you for sharing your positive experience with Hannah from Bridgfords! We pride ourselves on providing professional and friendly service, and we appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team in Bridgfords Cheadle has been exceptional with the sale of our house. Always responsive and professional, they really made the whole experience as smooth as possible. James, Kate, Adam and Paul were very approachable, friendly and responsive to all our requests. An effective coordination for the sale of our house, highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Mathaios · 27 August 2021
Agent replied · 26 August 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWhat can I say, it will represent the reality.
Firstly they put the house on above real market value to misleading the landlord for example house they offer it for 400k not sold for months and when then new estate agent take the lead it’s start with top market value which is 330K , 70k difference or more.
Other situation, I call them to view a property they told me it’s offered 450k , I told them the maximum budget around 400K , they said it’s okay.
Today another story , we have an appointment for viewing but they didn’t came and they told us it’s sold by auction or whatever!!!
For me they are not trustable for both landlords or buyers.
SAFAA · 30 November 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords have provided exceptional service. In helping me find my ideal first house Paul the mortgage consultant was nothing short of amazing with getting the best mortgage for me and the girls Stacey, Umra and Hannah helped in getting the right home for me and my two children. I would go to Bridgfords every-time!
Bubz · 17 January 2025
Agent replied · 23 January 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a valuation with Hannah and I was immensely impressed with her knowledge & experience alongside the service Bridgfords had to offer! Once the time is right I will be definitely using these in the future.
Callum · 14 August 2025
Agent replied · 12 November 2025
Thank you for your positive review! We are thrilled to hear that Hannah's knowledge and experience left a lasting impression, and we look forward to working with you in the future when the time is right. #BridgfordsExcellence Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleYou may think all estate agents are the same.
They aren't.
In my opinion (and my Ex-wifes so one of the very few things we agree upon) is that should you wish to sell your house then this is absolutely the best agents to deal with.
The people there are phenomenal, whether it be Mel, Stacey or Matthew they will not leave a stone unturned or an option not considered.
Mel, in particular, was immense in not only selling my property but trying to find me a new place and I can only imagine the shoe leather that she must have worn out trying to sort that out.
I love them all to bits because they went above and beyond at every stage that it was necessary.
Guys I so owe you all a drink in the future.
Alan · 27 August 2023
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional service from the team! We were updated daily and they chased our chain for 4 months. Even our buyers commented how fantastic the service was. I would highly recommend to anyone selling their property.
Thank you so much to James and the team.PositiveResponsiveness, Quality, Professionalism, Value
Jo · 27 August 2021
Agent replied · 26 August 2024
Many thanks for your glowing 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoshua has been very kind, showing us all the properties with both consideration for us and the seller.
Rez · 28 February 2024
Agent replied · 26 August 2024
Thank you for your 5* review Rez. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames and the team were fantastic and we couldn’t have completed the sale without them. Nothing was too much trouble and the whole process from start to finish was seamless. They got us the sale we wanted and within weeks of it being on the market. Cannot recommend them enough
Helen · 28 August 2019
Agent replied · 26 August 2024
Thank you Helen for your amazing and kind review of our dedicated team at Bridgfords. I will, of course, make sure your kind words and 5* review is forwarded on to them. Kind regards, Scott
★★★★★ 5/5
GoogleI recently purchased my first house through Bridgfords, and Stacey, the branch manager, handled my case exceptionally well. She navigated a challenging situation with a seller who was indecisive about selling, demonstrating remarkable …
Ibrahim · 17 April 2025
Agent replied · 26 April 2025
Many thanks Ibrahim for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service was top class, Stacey and Mel treat you like a family member, they went above and beyond to make sure our purchase was as smooth as possible. We highly recommend this branch, they make you feel a lot less stressed by keeping in touch all the way through the process. It was a pleasure to deal with the team! Thank you all so much
Masi
Sahel · 27 August 2023
Agent replied · 26 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI was treated so well here until it was uncovered I was not eligible to purchase the property. Then I was dropped like a hot potato. No reply back to emails never mind a phone call. And the house was back up on Rightmove the same day. Just astonishing and will never forget how bad my experience was here.
Lissy · 30 December 2023
Agent replied · 26 August 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah Redfern accompanied myself and partner around a very interesting property in Gatley a fortnight ago !
Her professionalism ,expertise, and enthusiastic manner were ( in equal …
Michael · 17 April 2025
Agent replied · 27 May 2025
Many thanks for the great 5* review and your kind words Michael. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say the team at Bridgfords Cheadle have been outstanding in assisting me with the sale of a property from a distance as I was not in the local area. James, Adam and Katie could not have done more to help me and have gone above and beyond on more than 1 occasion. Very professional, always friendly and a pleasure to deal with, I would not hesitate to recommend them as a team / agent. They have helped me through what has been a very stressful time personally and I cannot thank them enough. It has been much appreciated.PositiveResponsiveness, Quality, Professionalism, Value
Lynne · 27 August 2021
Agent replied · 26 August 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from James, Paul, Adam and the team, highly recommended for all aspects of
home buying! Paul and Countrywide made the whole mortgage shopping and understanding process seamless, easy and stress-free! Thanks guys 👍 …
Louise · 27 August 2020
Agent replied · 26 August 2024
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GooglePositive: Professionalism, Responsiveness
I have bought my new house through Bridgeford Cheadle and can’t fault them in any way. Mal, Stacey and Matthew thanks you very much for all help from start to finish. Their attitude was totally more dynamic, positive and constructive.Would highly recommend them, they understand the market and they will give you trustworthy and refillable advise.
Zeyad · 27 August 2023
Agent replied · 26 August 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with the efforts of Bridgefords staff in Cheadle and Kate McEvoy in particular to sell my Aunts property in Gatley. The property was old and in need of refurbishment despite this Bridgefords had interested parties lined up and viewing (Bridgefords showing them round) the property immediately and offers came in quite quickly. Even after a buyer backed out Bridgefords rounded up more potential buyers and quite soon after the property was sold for a good price. Impressive professional and reasonably priced.
Chris · 28 August 2019
Agent replied · 26 August 2024
Thank you Chris for the excellent 5* review of your experience with our local Bridgfords team. It is always such a pleasure to read such positive reviews and I will ensure your kind words are passed on to the branch.
Best wishes, Lucy.
★★★★★ 1/5
GoogleLies, rude and unprofessional.
Bought a house in Aug 2013.
Constant lies from Bridgefords. Staff were rude to myself and the other half, this did not last long with me. Requested the manager to become involved and he was worse than the staff!!!! I have a three page letter of compliant from my solicitors regarding this agent. Always blamed the buyer when the seller was at fault. Withheld the keys on the transfer day just to be awkward. Should of pulled out of the purchase in hind sight. To this day I hate the fact they got paid out of my money.....
DO NOT USE! AVOID AT ALL COSTS!!!!!
Liam · 29 August 2015
Agent replied · 26 August 2024
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
★★★★★ 5/5
GoogleWe have found the team at Bridgfords Cheadle to be exceptional. Nothing has been too much trouble and we feel they have gone the extra mile when needed. Would highly recommend!
Steph · 19 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Steph! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleI recommend to avoid: they are expensive, poor service/standards, and not worth it. I tried them as a property seller, they have advertised wrong information about my property, and other properties, to generate viewings. I think this is unethical and unprofessional. Their branch manager will try to convince you that you will be selling next day. A lot of the things they promised will remain promises, e.g. no brochures, no fancy news paper adverts, etc. etc. Just putting my property with them online took them 2 weeks, though they promised it will be online next day.
In short just promises and talks that will never come true with people in this branch.
Lucy · 29 August 2013
Agent replied · 26 August 2024
I’m very sorry to hear that you have had a bad experience with Bridgfords Cheadle. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 01619562205 and we will deal with your problem personally.
Branch Manager
★★★★★ 5/5
GoogleBrilliant James and the team at Bridgefords cheadle first class service from start to finish very impressedPositiveProfessionalism
James · 27 August 2021
Agent replied · 26 August 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google**Written by Ian Taylor**
Bridgfords Cheadle delivered exceptional service in selling my late mothers property.
The sale was seamless and nothing was too much effort for them.
Special appreciation to Kate McEvoy. Her professionalism and determination to see the sale through to completion was detrimental and it is a debt we as a family could never repay to her.
Thank you all again for all your help.
Adam · 28 August 2019
Agent replied · 26 August 2024
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
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