Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCiara & the team were amazing! I had an awful experience dealing with my buyers solicitors & the full conveyance took 9 months! Ciara & the team always kept me updated & communicated with me when my side was getting absolutely nothing from buyers solicitors. They fought my corner & im not sure what i would have done without them! Thank you!
Nick · 16 April 2024
Agent replied · 15 June 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThanks so much to Glenn and the team for all their help and support in the sale of my house and also finding me my forever home.
Jenny · 16 June 2023
Agent replied · 15 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Glen, Nicola, Reagan and Chloe for steering us through the recent sale. The team were professional and responsive from my initial contact, understanding and accommodating of the personal circumstances and very approachable. Definitely recommended!PositiveProfessionalism
J · 16 June 2022
Agent replied · 15 June 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleGreat efficient friendly and helpful service,
Would definitely use them again if needed.
Ken · 20 December 2025
Agent replied · 27 December 2025
Thank you for your amazing review! It was a pleasure serving you, and we are so glad to hear that you were satisfied with our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy wife and I couldn’t recommend Glen and the team highly enough! They were absolutely incredible during our recent sale process, and we are both very grateful for all their hard work and patience.
We unfortunately found ourselves caught up in a horrible chain, which had the Highways agency purchasing the property at the bottom of the chain under a compulsory purchase order. This brought an increased element of uncertainty and difficulty, as exchange and completion had to happen on the same day! In consequence, we found ourselves facing and incredibly stressful, nerve racking and frustrating process! Couple that with some non-communicative solicitors and difficult buyers and the whole process turned out to be quite the nightmare... but thank goodness for Bridgfords!!!
When facing all this stress and uncertainty, we were just so glad to have Glen and the team in our corner - he really went above and beyond, liaising with all parties in the chain as required, and basically being the only person in the the whole process we could actually count upon!!
We’re massively relieved and delighted to be in our new home and to have the sale through, and I’m genuinely not sure we’d have got there without the Bridgford team’s hard work.
Professional and personable to the end, and with a real tenacity and passion to get the job done, we just can’t recommend them enough!
Thanks again to you all for your support, and congratulations on a job well done!!
Jamie · 17 June 2019
★★★★★ 1/5
GoogleVery bad estate agents, never answer phones, we leave countless voice messages to no reply back. Staff not helpful at all. They have promised us calls back but never do, massive let down and they have made our house move extremely stressful by providing no updates or information.
Min · 28 September 2024
Agent replied · 19 May 2025
Thank you Finn for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery bad estate agents, never answer phones, we leave countless voice messages to no reply back. Staff not helpful at all. They have promised us calls back but never do, massive let down and they have made our house move extremely stressful by providing no updates or information.
Finn · 22 September 2024
Agent replied · 22 October 2024
Thank you Finn for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleBridefords was acting on behalf of the property we was buying and although we used a local estate agent to sell our property they were very helpful in helping us purchase our new family home, Melanie at bridgefords helped us find the perfect house for our requiresments, they where prompt with the work they had to do during the later stages of the sale and would recommend then to anyone who wanted to use an estate agent for selling a property
Neil · 17 June 2016
★★★★★ 5/5
GoogleWe first placed our house on the market with Bridgfords in February 2015. They secured a sale quickly but unfortunately this fell through. Following a further accepted offer through another estate agent (which cannot and do not begin to compete with the service Bridgfords provide), this again fell through. Glen, Mel and the team at Bridgfords have since worked tirelessly to secure a sale for us. Due to their hard work and persistence, our sale finally completed this morning and I cannot thank them enough as a huge weight has been lifted from our shoulders. I cannot recommend them highly enough. Thank you!
Sara · 17 June 2016
★★★★★ 1/5
YellAvoid
These were the first estate agents me & my partner visited when buying a house, and booked an appointment with their in house mortgage advisor. We both thought their constant phoning from both the estate agent and mortgage advisor was too much, especially when we had told them areas that we didn't want to look at, they didn't seem to listen and carried on phoning us with properties in the area we didn't want to live in! We found them to be very pushy maybe even a bit harassing!Buying your first house is not something to rush into!! They didn't seem to understand that! Trying to pressure us into making offers on houses, maybe because we were reasonably young?! I don't know..I wouldn't recommend them at all.
Memememememe · 2 September 2011
★★★★★ 5/5
GoogleWe have just completed on our property purchase and would like to say a huge thanks to our mortgage advisor Gareth Davenport. Gareth took so much time going through out options with us and although we were sceptical, he secured us the perfect mortgage at a really low rate. He is extremely knowledgeable, a great communicator and kept us updated every step of the way. He helped everything go smoothly and we can't recommend him highly enough. Thanks Gareth!
Sue · 17 June 2016
★★★★★ 5/5
GoogleThe team at Bridgfords were the only people I actually enjoyed dealing with during our house sale and purchase process. They were always only too happy to help and I’m convinced that if it wasn’t’t for the team - we would still be waiting to move in.
Ash · 22 August 2024
Agent replied · 24 August 2024
Thank you Ash for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper friendly, helpful staff. We needed to sell our house remotely as we've moved away and everyone has been so helpful in assisting us and moving the process along quickly. I'm new to the whole process and they are very happy to take the time to explain it all and answer my questions. They've definitely eased a stressful situation.
Got me a good price, too! Recommended.
Timothy · 16 June 2023
Agent replied · 15 June 2024
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThrough lots of ups and downs, Glen has been there for us every step of the way... amazing service and professional staff... thank you Glen for always going above and beyond for us!PositiveResponsiveness, Professionalism
George · 16 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Reagan for being so responsive to all my queries as the buyer of a property sold by BridgefordsPositiveResponsiveness, Professionalism
Carol · 16 June 2022
Agent replied · 15 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames was great help when it came to doing my mortgage application and going through the whole process to make me feel confident that i could afford what i'm buying.
Lorraine · 16 June 2020
Agent replied · 15 June 2024
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
★★★★★ 1/5
GoogleAwful with communication wouldn’t recommend dealing with them
Tal · 30 June 2025
Agent replied · 27 December 2025
We apologise for the lack of communication, it's not our standard. We strive to improve and appreciate your feedback. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may … More
★★★★★ 5/5
GoogleGlen Heaton has been fantastic, highly recommend this service! Friendly and very helpful
Annamay · 16 June 2022
Agent replied · 15 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys are amazing,we had 2 other agents trying to sell our property but bridgfords where the only ones who got us viewings, and plenty of them.thank's for all your hard work
John · 16 May 2024
Agent replied · 15 June 2024
Thank you for your kind words, John! We are thrilled to hear that we were able to generate plenty of viewings for your property. If you need any further assistance, feel free to reach out. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames was very patient and clear in his explanations of the mortgage process and gave me very good advice throughout .Holly
Holly · 17 June 2019
Agent replied · 15 June 2024
Thank you Holly. Best wishes, Mark
★★★★★ 5/5
GoogleWe had a great experience with Brigfords Sales Agents start to finish. Special thanks to both Glen and Reagan for always supporting us through difficult process especially when we were first time buyers.
Reshma · 25 August 2023
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGareth and the team at Bridgfords have been simply fantastic throughout the purchase of our first home. They have been so supportive and made a very difficult process a lot easier by fully explaining all the steps and what to expect. I would highly recommend them!
Sam · 17 June 2016
★★★★★ 5/5
GoogleWe had a great experience with Brigfords Sales Agents start to finish. Special thanks to both Glen and Reagan for always supporting us through difficult process especially when we were first time buyers.
Reshma · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thanks to Glen and the team for their persistence, patience and hard work sorting out our chain of buyers and sellers! We are now in our new home and love it! Thanks guys - an estate agency to be proud of!!
Andy · 17 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.