Trusted Agent profile · Cheshire East

Homeworld Property, Crewe Cheshire East reviews

3.9

★★★★★ Good

81 reviews across 1 platform

164 Nantwich Road, Crewe, Cheshire East, CW2 6BG

Homeworld Property, Crewe's office in Cheshire East, at 164 Nantwich Road, is rated 3.9 out of 5 across 81 reviews on 1 platform, including 81 Google reviews rated 3.9.

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3.9 / 5

81

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.

5/5

Google

Walked into the lettings agency 3 ½ years ago not knowing what to expect, but I can honestly say nothing has ever been a problem dealing with them. Unfortunately got to move on due to circumstances but would highly recommend Homeworld to anyone looking to let a property, either as a tenant or landlord. Always received timely repairs if any have been needed and the staff are always courteous and professional, be it the receptionist right through to the workmen. Would not hesitate to let through Homeworld in the future.

Barry · 13 April 2021

Agent replied

Thank you for your review Barry, we are sorry you are leaving us, you have been a brilliant tenant.

1/5

Google

They cheat and treat tenants highly unfair. There's no use to keep the property in a good condition, you'll never see your deposit back. We left the house in much better condition than it was when we moved in. We hardly lived there, however we rented a professional company to clean all carpets. The reasons we were given for not giving us the money back were just sad (had nothing to do with the reality). Don't even bother cleaning the property when you're leaving. Nie licz na zwrot depozytu choćby nie wiem w jak dobrym i czystym stanie była nieruchomość.

Dominika · 1 March 2020

Agent replied

We are sorry you feel this way, please contact the office on 01270 505080 or come to see us in person, so we can resolve this as soon as possible.

5/5

Google

Good customer service,always helpful and attentive, Everything doing on time .Thanks Sarah

Sheeba · 13 April 2023

Agent replied · 30 July 2023

Hi Sheeba, Thank you for your very kind review. I will let Sarah know.

1/5

Google

They cheat and treat tenants highly unfair. There's no use to keep the property in a good condition, you'll never see your deposit back. We left the house in much better condition than it was when we moved in. We hardly lived there, however we rented a professional company to clean all carpets. The reasons we were given for not giving us the money back were just sad (had nothing to do with the reality). Don't even bother cleaning the property when you're leaving. Nie licz na zwrot depozytu choćby nie wiem w jak dobrym i czystym stanie była nieruchomość.

Dominika · 11 October 2019

Agent replied · 30 July 2023

We are sorry you feel this way, please contact the office on 01270 505080 or come to see us in person, so we can resolve this as soon as possible.

5/5

Google

Absolutely first class service always helpful and a pleasure to deal with special mention to Julie

Jackie · 13 April 2022

Agent replied · 30 July 2023

Thank you for your review Jackie, we are pleased to be of service.

5/5

Google

Very happy. Been with Homeworld a year now and all the staff I've dealt with have been so friendly and helpful. They've dealt with my requests promptly and kindly.

Vicky · 6 October 2024

Agent replied · 23 October 2024

Hi Vicky, Thank you for your lovely review, it is a pleasure to have you as one of our tenants.

5/5

Google

Excellent service very knowledgeable team, pleasure to deal with . Thanks Tim

TIM · 13 April 2021

Agent replied · 20 June 2024

Hi Tim, thank you, we are so pleased to be of service.

5/5

Google

We have found Homeworld extremely helpful from finding our new home to help with any maintainence issues. The team are always available to speak to. The maintainence team are prompt and efficient and go above and beyond. Highly recommend.

Angie · 13 April 2023

Agent replied · 30 July 2023

Hi Angie, thank you for your lovely review. I have passed on your comments.

5/5

Google

I could have never imagined that move to a new place would be processed as fast as homeworld did. Very reliable agents with a wide range of beautiful properties to choose from 🥰 . Thanks a latte …

Melissa · 13 April 2023

Agent replied · 30 July 2023

Hi Melissa, thank you for your review, I am so pleased that you are happy with Homeworld.

5/5

Google

Very professional and very prompt in assisting people. My experience with them has been amazing, keep up the good work.

Melisa · 4 May 2024

Agent replied · 25 March 2024

Hi Melisa, Thank you for your 5 star review, you are a pleasure to have as a tenant.

4/5

Google

Excellent service over my 3 years at uni. Highly recommend Karen to any student who needs a student property or has any queries about a future/current property. She's extremely helpful and always makes herself available no matter what the situation.

Ty · 2 March 2018

4/5

Google

I lost my keys and did not have money to pay the charge. Karen was able to cut me a new set for free. The team was also very helpful during the move from one house to the other.

Georgia · 2 March 2018

5/5

Google

Really helpful staff, great service, definitely recommend

Jamie · 6 October 2024

Agent replied · 23 October 2024

Hi Jamie, Thank you for the 5 star review.

5/5

Google

I have been dealing with Homeworld in Crewe as a landlord for over 7 years and I find them to be excellent in everything that they do. I live abroad and they look after my properties very well taking care of everything for me including any repairs, paying utility bills, sourcing tenants etc. The list is endless. When I first bought rental properties the owner of the business even took me to view properties to give he his expert opinion on the correct properties to purchase. ALL of the staff are extremely helpful and nothing is too much trouble for them. I would be lost without them. I would highly recommend them to any prospective landlord or tenant who is looking for help in the rental/letting sector. Keep up the great work and services that you offer Homeworld, your amazing 😀😀😀

Dean · 16 August 2019

5/5

Google

Very professional and speedy completion of a schedule of works by experienced contractors supervised by Homeworld prior to the letting of the flats

Alan · 13 April 2023

Agent replied · 30 July 2023

Thank you Alan, we appreciate your review. We strive to be the best and we are glad that you are happy with our service.

5/5

Google

An absolutely brilliant Team in the Crewe office. I have been with Homeworld for 18 months 1st renting a room and have just moved into a house, they have been so helpful, honest and very efficient. No problems with Deposits and if anything needs fixing they are very quick to arrange repairs. The main people who I have dealt with are Sarah Emma and Julie they are all stars 🌟 Thank you girls 😘

Thomas · 11 October 2019

5/5

Google

Would like to say a massive thank you to all the staff at homeworld. I lived in one of there properties for 9 years, moved to another one of there properties didn't settle in the new house. Went in there quite upset and they bent over backwards for me and my family. I'm now back in out old home couldn't be happier. Thanks guys we so greatful for everything 😊

Caroline · 11 October 2019

1/5

Google

Breached my contract on a number of occasions by letting themselves into the property when I was at work & tried to lie about it. Tried to overcharge for rent & extend notice periods... Would never call you back when you had a problem & when you finally get hold of them they respond with 'I haven't called you because I'm not sure what to do' - how about your job? ***AVOID!!!***

Danielle · 31 July 2017

1/5

Google

It’s wrost experience with homeworld they just robbing money

Nithin · 11 October 2023

Agent replied · 27 August 2023

Dear Eshwar, We cannot find you in our data base as a previous or current tenant or landlord. We have had no dealings with you and cannot understand why you would leave a fake review? We would like the opportunity to discuss this further and ask that you to contact the office on 01270 505080. Thank you.

1/5

Google

It’s wrost experience with homeworld they just robbing money

Nithin · 28 August 2023

Agent replied · 25 March 2024

Dear Eshwar, We cannot find you in our data base as a previous or current tenant or landlord. We have had no dealings with you and cannot understand why you would leave a fake review? We would like the opportunity to discuss this further and ask that you to contact the office on 01270 505080. Thank you.

1/5

Google

It’s wrost experience with homeworld they just robbing money

Eshwar · 13 August 2023

Agent replied · 27 August 2023

Dear Eshwar, We cannot find you in our data base as a previous or current tenant or landlord. We have had no dealings with you and cannot understand why you would leave a fake review? We would like the opportunity to discuss this further and ask that you to contact the office on 01270 505080. Thank you.

5/5

Google

I've been with homeworld for nearly two years now and they are truly the best!! Couldn't ask to be with a better lettings agency, nothing is to much trouble and regardless of what you need they'll always go above and beyond to help! Couldn't imagine being with anyone else, the team are fabulous and Karen, Emma and Sarah specifically are absolutely wonderful!!! 100% would recommend to anyone👍

Oliver · 11 October 2018

5/5

Google

Our company have a HMO with Homeworld, and all the rooms were letted within a short period of time at a very good rate. We are very happy with the services that we are being provided. We work with Sarah most of the time, and she is fantastic. Very professional, patience and prompt whenever we needed help. Looking forward to working more with them.

Anthony · 11 October 2019

5/5

Google

Hi I’d like to leave a review to highlight the excellent service provided by the repairs team. They are always kind, friendly and professional.

Debra · 11 October 2020

Agent replied

Hi Debra, Thank you for your review, I will pass this on to the maintenance team. Glad to be of service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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