Homeworld Property, Crewe Cheshire East reviews

★★★★★ 1/5

Google

Honestly pathetic. Rang me an hour before my viewing and expected me to make it. Then rang me after asking where I was when I told them I couldn't because they gave me no notice. Julie was horrible down the phone guilt tripping me into wasting their time since they came from crewe. Clueless letting agents with a clueless Julie behind the desk running her mouth. Horrible woman

Ashley · 30 November 2025

★★★★★ 5/5

Google

We moved to Homeworld 6 months ago as managing agent for our 30 apartments. Sarah is friendly and professional. She responds quickly - even out of hours. Great communication. She grasps issues and finds solutions. She has a trusted network of tradesmen, which means any problems are addressed quickly and professionally.

Keith · 22 March 2025

★★★★★ 5/5

Google

I can not praise this company enough, they looked after my property in the appropriate manner , making sure i had nothing to worry about . Also to the team of people who they have to maintain the properties , especially Mike and his son who painted the property to a high standard , promptly , no job was to much for mike . Thank you team , you are a five star company who can be trusted .

Anne · 8 July 2024

★★★★★ 5/5

Google

I used Homeworld property management to find a new tenant for my rental. I was very impressed with every aspect of their service. Sarah and her team were so professional and hard working! Their communications were excellent. They kept me informed at every stage. Sarah’s maintenance team were excellent too! I highly recommend this company!! Many thanks to the team. Neal

Neal · 15 August 2023

★★★★★ 5/5

Google

Entered the offices on Nantwich Road to make some enquiries into the locality. As an investor out of town I like to engage with persons locally in order to understand the market and the local area. Although I have yet to delve further into their services, the staff present were great. I spoke to Sarah who provided me with a wealth of knowledge, experience, politeness and professionalism in a short conversation, thus providing me with the confidence to request their support and consultation. It is still early days with my investment into the area, but I have no doubt in returning and working along side this company, especially Sarah for her expertise.

Viks · 13 April 2021

★★★★★ 5/5

Google

We have used Homeworld to manage our properties for over 10 years, and this year we decided to carry out a major refurbishment to one of them. The initial help and advice provided by Sarah was excellent, and the refurbishment work started immediately. We were kept informed of the progress, and the work was completed to a high standard. Within weeks of the completion, tenants were found and a moving in date was agreed. Highly recommended for managing properties, finding tenants, and carrying out refurbishments, thanks Homeworld Team!

Mark · 13 April 2021

★★★★★ 2/5

Google

Had been with Homeworld for over a year and left rather unsatisfied. The main selling point for me was low rent. I didn’t expect much from a HMO letting agency but certainly not condescending comments and arrogant attitude. I highly valued that they promptly managed any maintenance issues but I could do without comments such as “fees will apply” when notifying that a shower drain is clogged. Random texts saying that I and other tenants are requested to clean a carpet even though the rent included professional cleaning was also a recurring theme. Then there’s a heating issue. Despite bills being included in rent, the house came with a termostat that’s scheduled to switch on for two hours in winter unless manually overridden. When I came back from work, it sometimes happened that it was 9 degrees in the room. Also, there was this one time when they figured it’s a good idea to paint the entire kitchen in winter. The smell of paint lasted for a month. That’s because nobody worked from home so we couldn’t keep the doors open to get the smell out. Overall, I wouldn’t rent with them again especially because for the rent they ask you can get something better.

Piotr · 6 October 2024

★★★★★ 5/5

Google

I used Homeworld property management to find a new tenant for my rental. I was very impressed with every aspect of their service. Sarah and her team were so professional and hard working! Their communications were excellent. They kept me informed at every stage. Sarah’s maintenance team were excellent too! I highly recommend this company!! Many thanks to the team. Neal

The · 2 December 2022

★★★★★ 5/5

Google

Sarah and the team are excellent, they go above and really provide a down to earth approach when managing our properties.

Bradley · 16 February 2025

★★★★★ 5/5

Google

We have used Homeworlds to manage our property now for a couple of years, They have supplied us with very useful advice and helped us when we have asked. They have always strived to make sure that the property is tenanted. We are currently out of the country, so their management is invaluable. Sarah is always a really helpful member of the team and always goes the extra mile.

IcyDragonYT · 2 September 2020

★★★★★ 5/5

Google

We moved to Homeworld a few months ago and have been very impressed with everything so far. Sarah especially has gone above and beyond to get our properties up to spec and resolve any issues efficiently, effectively - and with a smile. Highly recommended.

Mr · 1 October 2025

★★★★★ 5/5

Google

I cannot speak highly enough of Homeworld Property Management for their invaluable role in turning around an underperforming HMO property and bringing it to a stable financial footing. As a landlord, I was facing numerous challenges with the property, and their expertise and dedication made all the difference. From the outset, the team at Homeworld showed a deep understanding of the HMO market and local regulations. They conducted a thorough assessment of the property and identified key areas that required improvement. Their insights and recommendations were instrumental in formulating a comprehensive plan to enhance the property's appeal to potential tenants. I would recommend Homeworld without any hesitation!

S · 13 April 2024

★★★★★ 5/5

Google

I have been with homeworld property management for 4 years and in that time they have been absolutely brilliant...I highly recommend them! from the lovely staff at the office to all the maintenance team they are friendly, professional, warm and welcoming and I hope to stay with them for many more years!!! ...thank you homeworld for all your help and friendly service ☺️

James · 6 September 2024

★★★★★ 5/5

Google

I cannot speak highly enough of Homeworld Property Management for their invaluable role in turning around an underperforming HMO property and bringing it to a stable financial footing. As a landlord, I was facing numerous challenges with the property, and their expertise and dedication made all the difference. From the outset, the team at Homeworld showed a deep understanding of the HMO market and local regulations. They conducted a thorough assessment of the property and identified key areas that required improvement. Their insights and recommendations were instrumental in formulating a comprehensive plan to enhance the property's appeal to potential tenants. I would recommend Homeworld without any hesitation!

Sat · 23 July 2023

★★★★★ 5/5

Google

I am a landlord with a number of properties in Crewe and i have used Homeworld for both maintenance and tenant findig services simce 2003. Their services have always been good value and the team working there are genuinely helpful and knowledgeable - over the years i have had great advice at no cost which has saved me both money and potentially expensive mistakes. Highly recommend.

Richard · 4 May 2024

★★★★★ 5/5

Google

Myself and some other students found ourselves in need of rented accommodation with very little notice. Sarah and the team at Homeworld were so accommodating for us and were extremely helpful throughout our stay at the property. Would 100% recommend!

Ellen · 13 April 2021

★★★★★ 5/5

Google

Amazing customer service. Specific call out to Sarah who has been so patient with all my questions and so quick and efficient when responding. I would highly recommend 👍👍👍 …

Trish · 27 May 2025

★★★★★ 1/5

Google

Charged over £300.00 to replace a ceramic hob that I was honest enough to inform them id damaged accidentally. When my tenency was coming to an end and I gave my notice i received electronic communication about possible financial penalties for various imaginary damages/ untidyness etc. Communal cleaners hardly ever turn up and when they do they are there for less than 10 minutes and dont actually do any cleaning apart from hoover the stairs. Rear yard very unkept and messy the whole time I lived at the address. Do yourself a favour and avoid homeworld property management if you dont want to be fleeced like a sheep. David McKnight

David · 13 April 2022

★★★★★ 1/5

Google

Homeworld Property Management LTD This letting agency is just a joke. I found property on rightmove. I contact them and arrange the viewing, after that we fill up the application forms and send it to Julie also with ID. In few days later we have been told that is gone because the landlord deside to give property to family members. Few days later we seen the property on marketplace so we texted to find out if its available again. We been told that it is and landlord requesting only people working ,,FULL TIME’’ no ,,AGENCY WORKERS” we also deside to call directly to the letting agency. We explain to Julie that we both working FULL TIME and we are still interested in the property and if is available to continue with the applications. In the middle of the call she hang up on us, she also has blocked on Facebook Marketplace. By this feedback I would just like to say that this agency is lying and not giving the right explanation to people that interesting in they properties.

Martin · 13 April 2022

★★★★★ 5/5

Google

These wonderful and extremely helpful people are absolutely amazing. They go above and beyond to deliver a service that I can only say is unparalleled in my 50 years of experience. I highly recommend this company and extend my thanks and gratitude to, not only the main contact I have at the company, but the whole team who have been simply outstanding. If you want the best, forget the rest! They'll pass any test and put your mind at rest. Thank you Homeworld.

LacMarenMad · 13 April 2022

★★★★★ 5/5

Google

Hi there, As in my last review I was really upset and I didnt think what Im doing I want to apologise to whole team of Homeworld Property Management. I was trying to make to that letting agent bad name. After phone call and explanation whats going on with phone lines I regret that what I did. Now I know that this letting agent is not like I thought. So please dont even look on my last review. Thank you

Martin · 13 April 2022

★★★★★ 5/5

Google

Staff were very friendly and helpful with my tenancy

Laura · 30 November 2025

★★★★★ 5/5

Google

Great management company! Very quick responses to emails and problems, the maintenance guy Mick is fantastic! Would highly recommend.

Jack · 13 April 2023

★★★★★ 5/5

Google

Walked into the lettings agency 3 ½ years ago not knowing what to expect, but I can honestly say nothing has ever been a problem dealing with them. Unfortunately got to move on due to circumstances but would highly recommend Homeworld to anyone looking to let a property, either as a tenant or landlord. Always received timely repairs if any have been needed and the staff are always courteous and professional, be it the receptionist right through to the workmen. Would not hesitate to let through Homeworld in the future.

Barry · 13 April 2021