Bridgfords Disley reviews in Cheshire East

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Very professional & knowledgeable about the area. Prompt response on any queries even slightly out of hours! Would not hesitate to highly recommend Mike & his staff to anyone. Wish all estate agents were of this calibre! Well Done!

Heather · 17 April 2024

★★★★★ 5/5

Google

A massive thank you to Ginette at Bridgfords Disley for all your help with the sale and purchase which we've recently completed. You're an absolute star and a credit to the business! Ginette is really approachable, knows everything there is to know about the buying and selling process and so helpful - every one of my frequent phone calls was answered in such a professional and friendly manner. I say frequent as if there was something holding the sale/purchase up from a solicitor in the chain, I'd call Ginette and she'd be straight on the case to see what can be done to keep everything going smoothly. Thank you Ginette!!

Rebecca · 27 October 2019

★★★★★ 5/5

Google

Thank you Mike and Ginette for all your help selling our flat. Mike clearly has great local knowledge and we acheived much more selling through Bridgefords that two other local agents had suggested. The photos which went on the internet were very good. Overall an excellent service. The only warning would be to find your own legal team. We thought that if we used a solicitor associated to Bridgefords it would simplify the process and make it easier. We were allocated a solicitor from Birmingham via their national scheme. They were poor. Mike managed to apply leverage via Bridgefords but I would suggest sourcing your own solicitor.

Alex · 27 October 2019

★★★★★ 5/5

Google

Rachel was so supportive throughout the whole process of my house purchase. She did everything she could to keep me up to date and move things along as quickly as she could. It was clear that she really cared about the move and went above and beyond to help. Lee in the mortgage team was equally fantastic, always at the end of the phone and happy to help with any questions I had. A fab team who made a stressful time as straightforward as possible. I would definitely recommend.

Clair · 27 October 2019

★★★★★ 5/5

Google

The friendly staff at Bridgfords disley branch quickly found a buyer for my property and liased between them and myself making the transaction run as smoothly as possible. Always available to answer queries and finding nothing too much trouble. Their Countrywide mortgage service helped me obtain a top up mortgage to secure my dream home, thank you Michael, Rachel, Jeanette and Lee. I highly recommend to anyone buying or selling, you can’t go wrong if you go to Bridgfords! from Jeanette Stark and Colin Bennett.

Erin · 27 October 2019

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Stacey was very helpful before, during, and after the purchase of my new property, always friendly, polite, and ready to offer any assistance she could. Thank you!

Andrew · 10 October 2024

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Google

I have just completed a house purchase with Bridgfords Disley and have been very pleased with their customer service, in particular from Stacey Bancroft. Throughout the purchase she has kept us informed at all times and always responded to calls and emails. Stacey has assisted at each stage with professionalism and a level head. Thank you Stacey

KIRSTEEN · 10 October 2022

★★★★★ 5/5

Google

Stacey and Michelle are incredible! My property purchase was a breeze because Bridgfords Disley were always 1 step ahead of the game. Thank you so much for the excellent communications end-to-end. Very happy first-time home owner!

Eddy · 17 April 2024

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Google

Stacey and Michelle are incredible! My property purchase was a breeze because Bridgfords Disley were always 1 step ahead of the game. Thank you so much for the excellent communications end-to-end. Very happy first-time home owner!

Slicky27 · 29 March 2024

★★★★★ 5/5

Google

On behalf of myself, jackie and all the family, I would like to thank the staff at the disley branch, especially Rachel who has acted professionally and efficiently throughout the sale transaction. She always responded to emails and phone calls immediately, and helped to reassure us throughout. Keep up the good work a d hive yourselves a great big pat on the back! XPositiveResponsiveness, Quality, Professionalism, Value

Steve · 26 October 2020

★★★★★ 5/5

Google

We recently bought a house and Lee was our mortgage advisor - he guided us through everything and was so helpful! Always on hand for a phone call and nothing were too much work for him. Can’t thank you enough! I would defiantly recommend Lee for anyone who is thinking of using a mortgage advisor!

Chloe · 10 October 2022

★★★★★ 5/5

Google

After months using other estate agents with mixed and ultimately unsuccessful results, we switched to Bridgfords in Disley. Bridgfords were solid and professional. Good initial meeting. A sensible and realistic estimate. Got an offer after the first viewing within one week of listing which eventually turned into a successful, 'routine' sale. Very happy and relieved. Maybe we should have started with Bridgfords in the first place!

John · 10 January 2025

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Google

Stacey was brilliant. I sold a new build property which comes with a whole heap of additional complications, but Stacey took the stress out of it by constantly keeping me informed throughout the whole process, more so than my solicitor did!

Shaun · 10 October 2023

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 5/5

Google

Our mortgage advisor Lee Daffern was great! Very friendly, helpful, but most of all honest. We will be using his services again!

Peter · 10 October 2024