Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m so glad we chose Bridgfords Disney based on their high scoring online reviews. Mike and Stacey worked their socks off to sell our house and Mike went above and beyond, keeping an eye on the market and alerting me when a house we’d missed out on (being sold by another agent) went back on the market. He worked hard on the phones and took the pain out of negotiations for us. He actually interrupted my husband while he was stressing and said “It’s my job to negotiate, you don’t need to worry!” He fought our corner in negotiations with both our buyer and sellers. With Bridgfords you know you’re in safe hands.
Even though we’re slightly outside their catchment area, it makes no difference these days with online marketing. Mike actually found our buyers, who live abroad, on his list of potentially interested parties, which led to an offer in less than a week. I wouldn’t hesitate to use them again
Jo · 17 October 2025
Agent replied · 8 October 2025
Thank you for your kind words and choosing Bridgfords Disney. Our team takes great pride in providing exceptional customer service and ensuring a smooth selling process for our clients. We are thrilled that Mike and Stacey went above and beyond for you and were able to find the perfect buyers for your home. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe team at Disley have been exceptional. Although we only dealt with them for a short time, branch manager Michael was very knowledgeable, complimentary and respectful when in our home. He offered us honest advice and we felt comfortable inviting him into our home.
Chris and Harry were also great! Both completely on it with whatever we needed!
I would highly recommend the Disley team and would use them in future.
Thanks for your help.
Reuben · 17 September 2025
Agent replied · 22 September 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMike and his team are extremely professional and we've used Bridgfords at Disley for two house sales now, even through we were in New Mills (at the time).
They navigated us through a lengthy sales process with multiple unforeseen challenges with an overseas buyer, us having absolutely no luck whatsoever trying to sell our property via an online-only company of a Purple hue. Don't even go there!
Back to Bridgfords, Mike is an extremely knowledgeable, experienced and professional estate agent. He remains composed even when things become fraught and our buyer started to make things difficult/stressful for us. They secured us a good/fair price for our property sale in a fairly challenging 2024-25 property market (for sellers at least).
The staff at the Bridgford Disley office communicate very well indeed, returning calls and emails promptly. They are a genuinely nice bunch of people. Having bought/sold 15 properties in 28 years, we know from experience that this is not the case with some other agencies!
Thank you Mike Wright and team, your services were greatly appreciated and we'd recommend you/Bridgfords to anyone considering selling or letting a property, across the wider High Peak area!
Best wishes,
Adrian & Jo Pigott.
Adrian · 17 July 2025
Agent replied · 8 August 2025
Hello Adrian & Jo,
Thank you so much for your glowing 5* review! We're thrilled to hear about your positive experience with Mike and the team at Bridgfords Disley. It's wonderful to know that our professionalism and communication made a difference in your property sales journey. Your recommendation means a lot to us, and we truly appreciate your kind words.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 4/5
Googlethe house I was selling was part of an estate which I was executing, the property had many issues and Mike guided me through the maze of potential problems achieving a good result for the estate beneficiaries- thanks Mike! I was especially thankful for the regular updates and the general 'keeping in touch'.
Sue · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are always happy to assist in any way we can, and we are glad that Mike was able to guide you through the complicated process and achieve a good result for the estate beneficiaries. We strive to keep our clients informed and updated throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
GoogleI recently sold my house with bridgfords kim from the disley branch kept me informed every step of the way through the selling process she went above and beyond to make what was a tricky house sale reach completion I had regular updates and calls from her by the end of the sale I felt like I'd actually got a new friend thank you Kim carry on doing what you do you are a fabulous lady 😊
Melanie · 17 April 2025
Agent replied · 25 October 2024
Many thanks melanie ainsworth for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 1/5
TrustpilotOne of the worst estate company i have…
One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .
Aiah · 29 July 2026
★★★★★ 1/5
TrustpilotSome things never change - still shoddy
Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.
Gaynor · 10 August 2026
★★★★★ 1/5
Trustpilot2 month+ deposit return delay
I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.
Wayne · 31 July 2026
★★★★★ 4/5
GoogleAVOID GILSON GREY. No issues with the estate agents, but if they recommend Gilson Grey as your conveyancer, don't do it. I've never met a more useless bunch of "professionals". I've spent more than 2 weeks and 30 phonecalls trying to get someone to send in forms for my LISA deposit, a 5 minute task. Can't complete my purchase until then.
P · 17 December 2025
★★★★★ 5/5
GoogleWe have just sold our property through our local Bridgfords office in Disley and found the whole team extremely helpful and professional . The valuation, viewings, and sales negotiation initiated by Michael Wright was progressed by Stacey Bancoft our Sales Negotiator. She was always happy to assist and support us with the purchasers enquiries, explain documentation requirements, resolve IT problems with the in-house document portal, and coordinate with the solicitors through to a sucessful completion of sale. We would highly recommend the whole team.
Derek · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
Trustpilot1 Star is too many stars in my opinion...
I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.
James · 26 June 2026
★★★★★ 5/5
GoogleStacey was absolutely amazing throughout our entire home buying experience. This was the first house that me and my boyfriend had bought and she took the time to explain the whole process to us. She regularly kept us updated with where everything was up to, which was very important as we spent most of the time in Australia while the house sale was going through. We can't thank Stacey enough for helping us find our perfect home.
Megan · 30 November 2023
Agent replied · 25 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you so much Holly at Stockton Heath's Bridgefords
I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx
Stephanie · 24 August 2026
★★★★★ 1/5
TrustpilotThe worst out there
The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.
Ify · 13 August 2026
★★★★★ 1/5
TrustpilotBridgefords are the worst estate agents…
Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!
Lucy · 9 June 2026
★★★★★ 5/5
GoogleThank you to Mike, Kim and the rest of the team at Disley Bridgfords. They all worked hard to secure our sale at a difficult time of year. They kept us informed every step of the way. A very personal service. Would recommend. Thank you!
Claire · 20 February 2025
Agent replied · 10 April 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation Claire. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotValuation?? They can't be bothered!
Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!
Jon · 5 May 2026
★★★★★ 5/5
GoogleExcellent service. Chris and Mike were easy to work with and dependable. They went that extra mile.
V · 11 December 2025
Agent replied · 10 January 2026
Thank you for the kind words! We're so glad Chris and Mike were able to meet your expectations and provide exceptional service. Going above and beyond for our customers is what we strive for. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say a massive thank you!
Lee has been exceptional In every aspect of our process. We came here very sceptical due to bad previous experience elsewhere.
I can say from day one, the service that Lee has provided has been nothing short of exceptional. He has been professional and personable. I would highly recommend his services to everyone. You have a customer for life. Thank you for all of your hard work, It is very much appreciated.
Ben & EmilyPositiveResponsiveness, Quality, Professionalism, Value
Ben · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMyself and my partner bought our house in 2018, and we used Lee Daffern as our mortgage consultant to help us get a good mortgage in place. We recently also had Lee do our remortgage when our term was up again this year.
We cannot recommend Lee enough! My partner is self employed and we were struggling to secure a mortgage on our own, and Lee handled everything swiftly, and secured us an incredible mortgage.
Not only this, but he talked us through the entire process of buying a house too, ensuring we knew exactly what to do at what time. Further, he broke down for us how best to pay off our mortgage and helped us settle on realistic goals.
I have recommended him to all my friends that are looking to buy a house.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 26 October 2022
Agent replied · 25 October 2024
Many thanks for your kind words and your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were very pleased with our recent transaction with Bridgfords in Disley. The majority of our dealings were with Stacey Bancroft and Michael Wright who supported us throughout the buying process. Our initial viewing of the property was conducted at a distance of over 250 miles and Mike cheerfully made this happen for us, despite technology letting us down at the last minute! Stacey was always readily available as we moved from our offer being accepted to completion and she still continues to hold keys for us to enable building work to take place. We would have no hesitation in recommending the team at Bridgfords and thank them for all their help.
James · 26 October 2022
Agent replied · 25 October 2024
Thanks James for the lovely 5* review! Best wishes, Graham - Customer Relations
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