3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
Trusted Agent profile · Cheshire East
Bridgfords Alderley Edge reviews in Cheshire East
★★★★★
522 reviews across 2 platforms
11 London Road, Alderley Edge, SK9 7JT, Cheshire East, SK9 7JT
Bridgfords's office in Cheshire East, at 11 London Road, is rated 2.5 out of 5 across 522 reviews on two platforms, including 75 Google reviews rated 4.7.
Reviews
Every review we hold for the Cheshire East office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
1/5
TrustpilotTerrible customer service, will happily take your deposit but never give it back
Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)
5/5
TrustpilotI have an amazing experience with…
I have an amazing experience with Bridgfords sale , in special with Caroline Edwards, wich was very receptive and help us to move in our property as soon is possible ! Thanks very much and i will recomend Bridgfords sale for rent or sale your house 😊
5/5
GoogleMelody's assistance was invaluable during our property search, and she's genuinely the nicest and most professional estate agent I have ever worked with. Thank you so much!
Agent replied · 22 October 2024
Thank you for the excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDan has rented out my property for me for a number of years. I cant recommend him highly enough. He is professional and always goes above expectation.
Agent replied · 22 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnprofessional
I called Bridgfords this morning to book a viewing on a house added to rightmove today. I was passed to Steph who started the conversation with "whats happened now" ?????? She was reluctant to book a viewing so i didn't. Rude, abrupt & unprofessional. Id suggest not talking to people like you know them and do your job which is booking viewings.
1/5
TrustpilotTerrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
1/5
TrustpilotWorst estate agents I've used
Bridgfords Newcastle are unorganised and only tend to communicate with you when it is in their interest. They can be very difficult to get hold of once you moved in.They charge a fortune to renew the tenancy and remain in the property then when you decide to move out of the property, they charge if you need a reference from them for your new property.Would definitely not recommend!
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
5/5
TrustpilotI had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
TrustpilotSuch a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
1/5
TrustpilotWaste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
1/5
TrustpilotDon’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
5/5
TrustpilotWithington Bridgfords
Withington Bridgfords were great with us.
5/5
GoogleLouise absolutely knocked it out of the park for us. Fast, friendly, efficient - and understanding of our needs. Thank you so much.
Agent replied · 22 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
5/5
GoogleI have had a fantastic experience working with Mel and her great team. They are really passionate about delivering great service and give honest and straight forward advice. I have received a very personal service from the sales team and the mortgage advisor and I have no hesitation in recommending their services to anyone. If you are selling in Alderley Edge be sure to see Bridgfords.
5/5
GoogleGreat communication and made things as easy as it could for our first house buy!
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
GoogleBRIDGFORDS in Alderley Edge have always acted professionally and helpful. We have bought and sold property via the Alderley branch and both Mel and Sue have been good to deal with.
Agent replied · 22 October 2024
Thank you for the great 5 star review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Mel, Sue and everyone involved at Bridgfords in the Alderley Edge branch. Kind Regards, Sarah
4/5
GoogleRecently sold our property through Bridgfords and they are a professional, hardworking and very friendly team, I would highly recommend them.
Agent replied · 22 October 2024
Thank you for your great recommendation and review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Alderley Edge
How many reviews does Bridgfords Alderley Edge have?
Bridgfords's Cheshire East office has 522 reviews across two platforms: 75 on Google, 447 on Trustpilot (across the whole business).
What is Bridgfords Alderley Edge's rating?
Bridgfords Alderley Edge is rated 2.5 out of 5 across all 522 reviews, and 4.7 out of 5 on Google from 75 reviews.
Where is Bridgfords's Cheshire East office?
Bridgfords Alderley Edge, 11 London Road, Alderley Edge, SK9 7JT, Cheshire East, SK9 7JT.
