Trusted Agent profile · Cherwell
★★★★★
1,694 reviews across 3 platforms
44 Market Place, Banbury, OX16 5NW, Cherwell, OX16 5NW
Part of Hamptons, see every office.
Hamptons's office in Cherwell, at 44 Market Place, is rated 4.4 out of 5 across 1,694 reviews on three platforms, including 250 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
Tell us what you need and we'll put you in touch. Hamptons Banbury Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cherwell.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hamptons Cherwell won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2018, 2017.
2018 1 Silver ESTAS 2018 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
5/5
TrustpilotPuneet at Hamptons Paddington was…
Puneet at Hamptons Paddington was wonderful. He had a great manner with both the buyer and myself (which is unusual in my experience as sometimes estate agents can be aggressive with one or both parties!) I think his great approach, good communication and diligent attention to the progress of the sale paid dividends. Thoroughly recommend Puneet.
5/5
GoogleAfter a tricky slow start with Elections, Christmas and then lockdown we were really impressed with Chris's management and diligence of the sale throughout the process. We sold the house through lockdown using various technologies and our buyers looking through the windows! The virtual solution worked and we are very grateful to Chris for his perseverance and ability to work out wonders keeping us all safe in the process. We thoroughly recommend Chris and his team!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat agent, professional services
I have recently viewed properties with Laura from Sutton Point of Hamptons. Laura was a great agent who has shortlisted good options for us to view within our budget. She was able to provide useful and detailed information about the properties. I appreciated her professional services.
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Laura and the team.
5/5
GoogleThe service I've recently received from Chris and the team at Hamptons (notably Jane & Ella) through our purchase has been fantastic. They were thoroughly professional, kept me up to date throughout the process and made moving house as easy as possible. I highly recommend the team at Hamptons Banbury.
Thank you for leaving us a review. We take customer service very seriously and as such we are delighted to hear you have received such fantastic service from the team in Banbury. It is particularly wonderful to hear that from start to finish, Jane and Ella kept you up to date and assisted in ensuring a smooth transaction. Thank you again, we look forward to sharing your review with them.
1/5
TrustpilotBad for tenants / perfect for landlords
They would defend or turn a blind eye for their client-landlords even if they are being unfair to the tenants. Customer is king with them so be aware if you are using them to rent a place.Five stars if you are a landlord reading this! Best estate agent for exploiting tenants!
1/5
TrustpilotMisleading to say the least
We rented a newly built property in Stratford upon Avon through Hamptons.They kept hidden from us the fact that the house had no internet infrastructure built into it. Called around for ISPs to hook us up to the service without knowing whats going on. When calling Virgin and EE they said that the property doesnt even show up on their infrastructure map and refused us as customer at that point. Finally when trying BT, they sent two techs on two separate occasions to check whats going on and they confirmed the lack of infrastructure.So beware, if dealing with hamptons, make sure to check yourself as many things as possible before getting into a property as they may mislead or withhold info from you.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotOutstanding customer service We have recently rented an apartment…
We have recently rented an apartment via the windsor branch of Hamptons and cannot recommend them highly enough. Martine and Maxine were especially professional and made the whole experience hastle free. They responded to questions and calls promptly and made all the paperwork very easy. A very minor maintenance issue was remedied as soon as I reported it. We would like to say a big thank you to the whole team.
5/5
GoogleA pleasure to deal with Jayne and the staff at Hamptons Banbury, the house that Jayne was agent for took a little longer than normal for us to secure and move in but we made it and she helped as much as possible for the smooth transaction keeping Paul & l fully informed at every step. Would recommend to anyone buyinhg tor selling in the area.PositiveProfessionalism
5/5
TrustpilotGreat Letting Experience with Hamptons Reigate
We are currently renting a property managed by Hamptons Reigate, and this is actually our second property with them. Overall, our letting experience with Hamptons has been very positive, and the process has always been smooth and professional.
5/5
TrustpilotHarleigh Doherty - Hamptons
Harleigh Doherty is a true shining light! I hope the management at Hamptons realise they have a golden nugget in their midst!Thanks for all you have done for us whilst we owned and rented our property during the past few years.
5/5
TrustpilotGreat customer service from the Great Missenden branch
I came across Andrew and his team at Hamptons Great Missenden quite by chance and was not disappointed. Excellent service all round. Responsive, sound advice, nothing was too much trouble. I can’t say I enjoyed much about the process of selling the house, but Andrew’s positivity and cool head just about preserved my sanity. Thoroughly recommended.
5/5
TrustpilotThankyou Tia, hamptons, and our landlord (specially)
Hamptons have always been great to us but the reason for me taking the time out to write this review is a lovely lady tia goodman and my amazing landlord who have been amazing help in these troubled times . Tia was amazing in dealing with my queries and my landlord has been great .We are classed as key workers we appreciate the prompt replies and resolution’s .Thankyou Tia goodman happy tenants and thankyou dear landlord god bless stay safe. 🙏
5/5
GoogleWe had an excellent experience with Hamptons in Banbury who supported us through our house buying experience. They were professional throughout and kept us informed at all times. Particular thanks to Ella who worked to negotiate our purchase ,and Graeme with his wealth of information about the local area.
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Ella and Graeme. It is especially wonderful to hear Graeme provided you with useful and relevant infomation about the area and Ella ensure you were supported throughout. We take great pride in our people and look forward to sharing your review Ella, Graeme and the whole Banbury team. Thank you again!
1/5
TrustpilotTheir agents stood me up
Their agents stood me up. Called two days before the appointment to change it, and then they didn't show.What a shame.I suspect this was because I had a chat with their mortgage broker that day, who explained my mortgage capacity wasn't that high considering my salary... They could have just told me they weren't interested in pursuing me as a customer instead of not showing up at all.What I didn't mention to the mortgage broker is that I own over 10 properties in 3 countries and have enough cash to finance purchases up to 1M.Thank you
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotGreat service, friendly staff
Having rented through Hamptons of Bath for over 4 years we have had a fair amount of contact with the staff at our local office all of which have been very friendly and helpful, especially Melanie the property manager.When she took over the portfolio she took the time to introduce herself and assure us that should we need anything she would be happy to help. Sure enough, some maintenance issues came up, as they do and she kept to her word. Nothing was too much trouble, she always tried to make sure work was carried out as quickly as possible with as little disruption to our life.Thank you Melanie for overseeing our recent bathroom refit and being on our side when contractors let us and you down!We hope not to have too much contact with you (in the nicest possible way!) but should we need you, we know we are very safe in your hands!Thanks again!
1/5
TrustpilotLegal Action
We rented a property through Hamptons as the agent for 3 years. During this time the landlord was delinquent in adhering to the tenancy agreement and carrying out repairs. This ultimately led to a year long legal dispute that resulted in the court ruling that the landlord had in fact not carried out their obligations. The full deposit was returned and compensation was awarded. Although Hamptons were not responsible for the maintenance, they were the acting agent and supported the landlords defence.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with Hampton Agent Management. From the start, their service has been professional, efficient, and genuinely supportive. Communication has been clear and consistent throughout, which made everything feel straightforward and stress-free.
5/5
TrustpilotWe have recently moved into our…
We have recently moved into our Hampton's property and the entire move in process was handles with such efficiency and ease. Melanie is our property manager and she has consistently been quick, effective and really responsive in all her communication with us. She quickly resolves and queries (happy to say we haven't had many of those either!) and she is always available to get in touch with. I couldn't recommend her more.
1/5
TrustpilotI am writing this review as a warning…
I am writing this review as a warning to anyone who is thinking of renting a property from Hamptons Sevenoaks estate agents, you will not receive all your deposit back in full even if you leave the property in immaculate condition, We had to make an offer for the property to have any chance for renting we were there for 12 months, the first 3 months of living there involved numerous repair work to the building involving scaffolding being put up,We moved out in June of this year leaving the property cleaner than we moved in even the inspection from Hamptons we’re told the rental left so clean,So our shock came when Hamptons deposit office ranj sunsoa took £800 deduction of our deposit listing a number of things found faulty which we know was a lie and just a way of making extra money, no way we going to pay this money and as we questioned about the items they reduced it eventually down to £220 We still argued about the deduction wanting to charge us for leaving a black bin bag left outside to be removed by the council rubbish collection, we then complained to the TDS to which they in favour of estate agents, we had to accept the amount of £220 deduction or we would not get the rest , apparently we lost out because I was out of time because our email went to the No reply mail box by mistake, be careful when renting from Hamptons in Sevenoaks they are a disgraceful estate agents ,
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotUntrustworthy agent
Hamptons told us a house we had viewed, and we offered more than asking price They told us Memorandum of sale would follow etc. 24 hours later they told us a higher offer had gone in . They then kept us waiting for days before basically gazumping us and they sold property much lower asking price to some their known person be careful before you give them the property to sale, don’t not trust this agent as far as I can see them, nor would I use them again EVER!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleSo glad I chose Hamptons in Banbury. Selling a much loved family home was difficult but they treated it with such professionalism and sensitivity. I cannot thank them enough. Always kept in touch from beginning to end. Would always use them again. Special thanks to Jayne and Ella.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a positive experience with our team in Banbury. It is particularly wonderful to hear that our team were supportive and sensitive throughout the process and we look forward to sharing your review with the team. Thank you again!
5/5
TrustpilotHamptons was great to work with!
Hamptons was great to work with!Aggie from the Fulham office was very accommodating and friendly. After one phone call she made sure to immediately squeeze me in for a viewing the day after. She was very informative and did her best to accommodate all my needs for the property. Aggie was very fast to respond to all my messages and would promptly update and solve any problems I had with the property.
5/5
TrustpilotHamptons Lettings Bath
I have used Hamptons Lettings Bath for several years using their fully comprehensive cover to rent out my flat.Melanie Hudson has been excellent in sorting out any problems I have had as a landlord. She responds very quickly to both my tenants and myself, quickly getting quotes and organising any work that has to be done, she is professional, really knows her stuff and I just couldn’t be a successful landlord without her !
5/5
GoogleThe Hamptons team put 100% effort into the sale of our house. They provided a very professional, personal and supportive service. Chris and Amanda communicated regularly and effectively through the process which was very helpful and reassuring. I felt we were in very safe hands from the start and the whole experience of selling was far less stressful than I had anticipated because of the high quality service.
Thank you for your positive feedback of Hamptons Letting Agents Banbury. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Hamptons Banbury Sales won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Sales in Southern (Buckinghamshire & Oxfordshire) at the ESTAS 2018 awards, and 2 other industry awards since 2017.
