Hamptons Banbury Sales reviews in Cherwell

★★★★★ 1/5

Trustpilot

They came highly recommended!

They came highly recommended!! After promising to communicate and keep me updated on a weekly basis, over a three month period I heard from them once.. no projections or ideas of how to produce a sale. Lap lustre and uninterested. They seemed to rely on the property selling itself for a £16000 reward. Gave 28 days notice to fulfil my side of the contract. But they had already removed my property from Rightmove, seemingly putting it back when I complained and happy to return keys 2 weeks before end of contract!! Absolutely shocking lack of industry and an example of why estate agents are not trusted!!

Kerrie · 27 August 2023

★★★★★ 5/5

Google

Selling your home can be highly stressful and emotional. My experience in selling with Hamptons in Banbury has been as the executor in selling my parents home and as a widow three years ago selling my family home . I am so grateful to Hamptons in Banbury who have guided me step by step and kept me informed at every stage. I trusted them completely, allowing them to do what they know best and always knew they would achieve the best outcome for me and the buyers of both properties. In this over complicated and potentially highly frustrating process, it's the people that make the difference. Thank you Chris, Amanda and the rest of the Hampton's Banbury team

Deb · 26 December 2021

★★★★★ 5/5

Trustpilot

Kudos to the Hamptons Rickmansworth Letting team !

For the past two years, I have been the happy tenant of a flat managed by the Hamptons Rickmansworth Lettings team, and i have to say that I am impressed by the level of professionalism and customer care delivered by Melissa Cameron and her team. All the issues i have reported to date have been dealt with in record time, and always with my satisfaction at heart. Never has a letting agent been so easy to communicate with and pro-active at resolving things. Kudos and thank you to Melissa and her team for their outstanding work ! I recommend Hamptons Rickmansworth Lettings in a heartbeat !

Boris · 20 December 2021

★★★★★ 5/5

Trustpilot

Property Manager who manages

Often a property management service is at arms-length, with the "we'll get a contractor in" standard email response to any problem reported by the tenant. This PM leaves the owner to get to the bottom of an issue - what actually is/is not working? why? what's the root cause? What I value about Melanie Hudson is that she takes on the enquiry role to investigate and try to pinpoint the actual problem, and then organise a fitting solution. A property manager who manages - not just a pinger of emails!

Sara · 8 December 2021

★★★★★ 5/5

Trustpilot

Excellent property management

I have let my property with Hamptons for over 4 years and have been very impressed with the service - from the early stages of listing it to property management. I have been particularly grateful to my property manager Melanie Hudson for acting on my behalf and dealing with any issues in a timely and sensitive manner. This was especially important throughout the pandemic and Melanie was always first to keep me updated with any developments and kept her colleagues fully informed as back up. I would have no hesitation in recommending Melanie and Hamptons for the highest level of customer service combined with trust and reliability.

Juliette · 7 December 2021

★★★★★ 1/5

Trustpilot

Treats every tenant like a criminal/ complete lack of joint up communication

Very frustrating experience if you are a tenant. We took out a one year tenancy. Once we agreed the tenancy the ‚systems‘ took over. Several different forms, none which seemed to correspond with each other as they came from different sources. Was sent from one Hamptons team to another so this required multiple unnecessary conversations. General tone in all communications assumes that every tenant is a criminal and needs to be intimidated. Within 2 weeks first problem occurred which took Hamptons 3 weeks to fix as they could not act on their own but basically were just a go between between us and the landlords who live abroad. At the end having checked out with all annual services having been performed (and reported) it then turns out that the deposit team does not speak to the property management team so they asked again for information that had already been provided. When I complained I got the classic reply ‚we are a different department’! Repayment of deposit being delayed unnecessarily. I have experience with other agents and Hamptons by far the worst. Hope I have never to deal with them again.

SB · 14 August 2023

★★★★★ 5/5

Trustpilot

Keeping it in the Family

This is specifically a review of the Property Services department run by the amazing Katie Tucker. It is easy to eulogise about the department that shows you round your dream home or letting but just as important is what happens next! I rented an apartment from Lettings (Stratford Upon Avon) and the team there led by the Hampton's Poster Girl Mrs Barnard are just the first leg of the relay. The last leg is run by the very dry Property Management Service! Well, no race is run until the last leg is complete and Katie Tucker is gold. Katie is professional, fastidious and responsive. Katie will reply to your concerns in a New York minute and she will follow up every time to see if the remedy actually worked. Hampton's MD proclaims that they are a family and families work together! Katie Tucker personifies the brand intent.

Chris · 30 November 2021

★★★★★ 5/5

Trustpilot

Hamptons Are No 1

I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!

Education · 18 November 2021

★★★★★ 5/5

Trustpilot

I am extremely pleased with the…

I am extremely pleased with the outstanding support and care provided by Mya Miller in resolving my property issues. Her compassion and prompt action ensured everything was handled smoothly. Mya was consistently responsive, keeping me informed every step of the way. Her empathetic approach and genuine concern were incredibly reassuring.

Anonymous · 9 June 2024

★★★★★ 5/5

Google

I had the pleasure of working with Rowena on the acquisition of my beautiful cottage. My previous experiences of estate agents have left a lot to be desired, but Rowena has a work ethic that is the very antithesis of that common stereo type. She was always eager to help, assertive yet polite and was prepared on several occasions to work over weekends and on her holiday. I was determined to get the transaction completed by a particular date as I had my wedding to contend with and was wary of a 2nd lockdown. Rowena was astonishingly helpful and I'm certain that without her dedication we wouldn't have completed on time, but we did!PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 10 November 2021

★★★★★ 5/5

Google

We were very impressed with Amanda from Hampton's during our recent property purchase. My partner was selling his property through a different Agency in a different county & unfortunately his Agent gave inaccurate information & false promises throughout. Amanda, from Hampton's, was a complete contrast: she kept us up to date weekly on how our purchase was progressing, returned any missed calls promptly & basically restored our faith in Estate Agents. From our experience during our buying service, we would definitely recommend Hampton's.

K · 10 November 2021

★★★★★ 5/5

Google

Hamptons Banbury were fantastic, helping us sell our house for a good price amid the many challenges of 2020. Rowena, Chris and the rest of the team were knowledgeable, responsive and always a pleasure to deal with. Not only did they generate a good level of viewings and find us a buyer, they worked their socks off to communicate and assist with what proved to be quite a complex chain, playing a vital role in getting the deal over the line. I'm happy to heartily recommend Hamptons.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 10 November 2021

★★★★★ 5/5

Trustpilot

Selen Hurbas

Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!

Simon · 15 August 2024

★★★★★ 5/5

Trustpilot

We used Hamptoms in Godalming to help…

We used Hamptons in Godalming to help sell our home. Selling isn't easy, especially during a pandemic. Hamptoms made it less stressful all round. The staff were extremely helpful with all things regards to selling the house, knew the area very well and generally a lovely bunch of people. The after care was nothing short of amazing! Should we look at selling or buying again, we would definitely use Hamptoms, without a doubt. Highly recommend Hamptoms Godalming, especially Ross, Andrew and Jason and the lovely Pippa.

Meryl · 12 October 2021

★★★★★ 5/5

Trustpilot

The Hamptons Deposit Manager and the TDS.

The Hamptons Deposit Manager, Camillie Solomon, was extremely helpful in handling a disputed sum by outgoing tenants. Throughout a four month period of resolving the dispute Camillie was meticulous in keeping me updated on her negotiations with the tenants and the Tenancy Deposit Scheme (TDS). She did this with much courtesy and I could not have expected a more efficient and fair outcome. Thank you Camillie.

John · 23 May 2023

★★★★★ 5/5

Google

I have only praise for the excellent support and help provided to us by Amanda Butler throughout the purchase of our property. She has always helpful and considerate and she responded in a very timely and informative way to any questions we had. Amanda made the purchasing process very smooth for us. Thank you, Amanda!

Karen · 11 November 2019

★★★★★ 5/5

Google

I recently began renting through Hamptons and could not recommend them enough. The service I received from Catherine and Georgina has been brilliant - in seven days I had viewed a property, signed the tenancy agreement and had the keys. Lovely staff who are extremely efficient in what they do! Thank you again for all of your help Hamptons - you have made the renting process in what are challenging circumstances as easy as can be.PositiveResponsiveness, Quality, Professionalism, Value

Imogen · 10 November 2021

★★★★★ 5/5

Trustpilot

Hamptons Ealing

My experience of Hamptons has been positive throughout my tenancy. Mya Miller (Ealing) is an excellent property manager who always answered my queries and worked hard to try and resolve any issues I had. She is professional, understanding and will always do her best to try and help you which I greatly appreciated.

Emily · 16 December 2025

★★★★★ 5/5

Trustpilot

Excellent service

The two property managers we've had looking after our flat have both been amazing. When Sarah Sapong left her role we were concerned that the excellent service she'd offered wouldn't continue. We had nothing to worry about Thahmid Sultan has been fantastic. We have had a few issues with tenants and things needing to be repaired in the property and Thahmid has responded quickly, with interest and concern and resolved everything in a very timely manner. We couldn't be happier with the service we've received.

Keren · 30 July 2021

★★★★★ 5/5

Trustpilot

April Keane is a star property manager

April Keane has been managing my apartment for years. She is dedicated and extremely efficient. She has always operated in a timely and accurate fashion. No matter if she had to deal with contractors, the freeholder, the other leaseholders in the building or the tenants, she has without fail achieved what she set out to do upon my instructions, but also independently, when needed. She is 100% reliable and I could not recommend her more. I am very grateful for all the problems she has solved for me. Priceless.

Mariacristina · 28 July 2021

★★★★★ 5/5

Trustpilot

Hamptons Property Manager Sarita

The Hamptons Property Management have always been a huge support to us as tenants. Especially Sarita, who I consider to be an extremely special person in this instance as she has always put our needs first. Whenever we have had property issues, she's always reassuring, extremely professional in the way she handles situations and always puts us as priority. I feel grateful that we have a property agent like her who is kind and supportive and always ready to offer help :)

Faiza · 28 July 2021

★★★★★ 5/5

Trustpilot

Feedback

We can’t talk highly enough of the service provided by our property manager, Joe Sanders. It is always an absolute pleasure to talk to Joe and we are hugely impressed with his calm, reliable, professional capabilities. Whenever issues, queries or routine maintenance on our flat arise, it gives us enormous peace of mind to know that Joe will handle everything to the highest standard and always keep us updated. He is an absolute credit to Hamptons - thank you so much Joe for all your hard work!

Rhiannon · 19 July 2021

★★★★★ 4/5

Trustpilot

Hamptons Staff always Attentive

Hamptons Staff always AttentiveAlthough it sometimes occurred that issues took a little while to be solved, this was rarely the fault of the Staff at Hamptons themselves. We have been particularly fortunate to have Property Manager Joe Sanders as our contact point, and he has always tried his best to sort things out for us whenever an issue has arisen. He has been particularly good at being an equal intermediary between tenant and landlord and never made us feel as though he was only working for the landlord and didn't care at all for the tenant.Keep up the good work, and thank you Joe!

Marina · 6 July 2021

★★★★★ 5/5

Trustpilot

Hamptons Property Management

I have used Hamptons Property Management for over 10 years and have definitely come to expect the exceptional over that time. I never have to worry about my property, as I know whatever problems arise for the tenants or for me, Hamptons will always sort it out - quickly and efficiently. Special thanks to Angela Parn who has handled our property over the last few years, to an excellent standard.

P · 23 November 2022