Trusted Agent profile · Cherwell

Hamptons Banbury Sales reviews in Cherwell

★★★★★ Great

1,687 reviews across 3 platforms

44 Market Place, Banbury, OX16 5NW, Cherwell, OX16 5NW

Part of Hamptons, see every office.

Hamptons's office in Cherwell, at 44 Market Place, is rated 4.4 out of 5 across 1,687 reviews on three platforms, including 250 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.

Google logo

4.9 / 5

250

Reviews on Google

This office

Yell logo

5.0 / 5

8

Reviews on Yell

This office

Trustpilot logo

1,429

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Trustpilot

We rented a property through Hamptons…

We rented a property through Hamptons who provided an exceptional service. When our landlord decided to sell the property, Hamptons went out of their way to find another property for us. I would particularly like to mention Sophie Winterson who managed to balance being professional along with patience, understanding and kindness. She went out of her way to ensure there was a smooth transition between houses, liaising with our old landlord and our new landlord - Sophie did this with positivity and cheerfulness. I cannot recommend Sophie, and the whole team at Hamptons, highly enough.

Sue · 19 December 2022

5/5

Trustpilot

Feedback on Hanna Horstein, property manager

Hanna has been an excellent property manager, coupling her keen attitude to care for others along with a problem-solving attitude that always leads to swift action. I’ve been liaising with Hanna for the last year or so and have had quite a few issues at my flat, which Hanna responded to very quickly and resolved effectively. She takes the time to listen to the issues, suggests any quick resolution based on her experience of similar issues and when it’s not in her hands, she escalates the issues appropriately. I also appreciate that she keeps me in the loop on the various steps when arranging any repairs and also takes the time to sympathise with the situation. It’s been evident that Hanna cares for the tenants and acts as their representative when speaking to landlords - an example of this was when she negotiated a compensation for me in response to some of the persistent issues at my flat.

Nishat · 23 November 2022

5/5

Google

I would not hesitate in wholeheartedly recommending the team at Hamptons Banbury. Graeme was our main point of contact and went above and beyond to get things sorted for us, especially when we hit hiccups along the way. What also impressed us was when calling their office every single team member was well informed about our individual situation and able to answer any query we had instantaneously.

Ben · 11 November 2017

Agent replied · 9 November 2024

Dear Ben, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Graeme and everyone else involved at Hamptons International in Banbury. Many Thanks.

1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

Agent replied · 20 March 2026

Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Charlie Fleetwood great!

My property manager Charlie Fleetwood is very supportive. She consistently demonstrated a high level of professionalism, efficiency, and dedication in addressing any concerns or issues that arise. Whenever I have reached out for assistance, she has been incredibly quick to respond and has always gone above and beyond to ensure that everything is promptly resolved to my satisfaction. Thank you!

Jiayin · 25 April 2024

5/5

Google

We had reached a crossroads in our lives. Our children had flown the nest and we both retired some years ago. Should we move on now (after 40+ years in our family home) and “downsize”? Having dealt with Hamptons when we sold my parent’s property, Jayne and Chris were our first port of call. Chris visited us to give us a valuation, which we thought might help us in our decision making. However, it was Chris who helped us most. His empathy, understanding of our position and his unwavering professional advice was just what we needed. He immediately put us both at ease and he at no time put us under any pressure. His empathetic approach continued even when we told him that we had decided to stay put. If and when we do decide to move on, we will without doubt appoint Hamptons as our sole agent. We cannot recommend them highly enough. Thank you so much Chris.

Susan · 10 November 2022

5/5

Google

I would just like to say thank you to Chris, Amanda and the whole team at Hampton's in Banbury. The whole process from start to finish could not have been more professional, timely, responsive and courteous throughout. I was kept up to date at all times with regular communications and the whole team went above and beyond to help me out. Thank you for making what can be a difficult time as easy and straight forward as possible. I would highly recommend Hamptons to anybody thinking of moving or selling their house.PositiveResponsiveness, Quality, Professionalism, Value

Duncan · 10 November 2022

5/5

Google

Selling your home can be highly stressful and emotional. My experience in selling with Hamptons in Banbury has been as the executor in selling my parents home and as a widow three years ago selling my family home . I am so grateful to Hamptons in Banbury who have guided me step by step and kept me informed at every stage. I trusted them completely, allowing them to do what they know best and always knew they would achieve the best outcome for me and the buyers of both properties. In this over complicated and potentially highly frustrating process, it's the people that make the difference. Thank you Chris, Amanda and the rest of the Hampton's Banbury team

Debra · 10 November 2022

5/5

Google

We have no hesitation in recommending the use of Hamptons when selling your house. From start to finish they performed well for both the vendors and us as purchasers. From our aspect they were very efficient and responsive to our enquiries and requests for information. Throughout the entire purchase Chris , Amanda and Jane were totally professional and competent in every aspect, with nothing too much trouble. Consequently. we would certainly use them ourselves if selling 5 star + servicePositiveResponsiveness, Quality, Professionalism, Value

Helen · 10 November 2022

5/5

Trustpilot

Review

Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise

Anda · 13 October 2025

5/5

Google

Hamptons in Banbury were magnificent and truly professional in every aspect of the sale and purchase of our properties. Extremely satisfied with their service superb staff. Thank you Chris and co. Chris and Marian

Chris · 15 December 2023

Agent replied · 9 November 2024

Thank you for taking the time to leave us a review Chris. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

We were delighted with Hamptons.

We were delighted with Hamptons. Meeting all the key personnel in the Stratford upon Avon office gave us the confirmation and confidence that we had selected the right agency for us and our property.Both Owen and Jacob then came to our home to learn and appreciate the key selling benefits of our home as well as understanding why we wanted to sell. The selling process was explained to us and all literature approved...The house was put on the market on the Monday. Blocked viewings were organised for the Thursday and Saturday.Offers came in on the following Monday and we went to sealed and final bids on the Wednesday. All was done and dusted in 10 days!We accepted one of the three offers on the table; all three were well over the "offers over" price and we were delighted with the final selling price and the speed of the sale.Owen, who managed our sales process and negotiations, was always available, reassuring and communicative.When Owen replies immediately to your WhatsApp message at 10.00pm at night, you know he's on the case and has your best interests at heart.All in all, a positive, pro-active and pleasant experience. Thank you Hamptons.

John · 26 October 2022

5/5

Google

We have had various property transactions through Hamptons over the last few years. The recent one, completed last week, was once again handled in a very professional manner. Everyone we dealt with, in the Hamptons Team, were great in facilitating the sale process. Many thanks.

Jeremy · 9 July 2025

Agent replied · 18 April 2026

Thank you for your continued trust in Hamptons for your property transactions! We strive to deliver a professional and seamless experience each time. Our team is grateful for your feedback and look forward to assisting you in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Trustpilot

We were highly satisfied with Hamptons

We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy

Maureen · 21 October 2022

5/5

Trustpilot

as superb as Patryk, UK will become megapower

In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.

Amy · 7 March 2024

5/5

Trustpilot

Nicole Mapura extremely helpful…

Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words  that can reassure you all will be ok, "don't worry, "    someone that genuinely cares   for the clients  makes a big difference.  Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional,  polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person,   she a great ambassador for Hamptons. Thank you  please promote this beautiful caring individual.

Amari · 14 September 2022

5/5

Google

Very happy with the service provided by Chris Scott. He came to value our property and did it after obviously having done the research and preparation. Throughout he was able to reference his observations against other properties and left us feeling well assured that his analysis was accurate. There is care and attention to the support and I would heartily recommend them.

Jeff · 11 November 2019

Agent replied · 9 November 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Chris had such a positive impact on your experience with us. It is particularly great to hear that you were supported throughout and felt confident in his knwoledge and ability to help. We take great pride in our people and look forward to sharing your review with Chris and the team. Thank you again!

1/5

Trustpilot

Worst ever left us with no hot water…

Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch

Barry · 12 April 2019

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are naturally disappointed to hear you are dissatisfied with our service. We appreciate being without heating and hot water can be frustrating but from our system can see the team worked as quickly as possible to resolve this matter for you and ensured a brand new boiler and plumbing was installed within 8 days. Whilst we understand this is a difficult situation to be in, I can see that your rent was deducted completely during this time which I believe is sufficient compensation for your inconveniences. I do hope the remainder of your tenancy runs smoothly and thank you again for passing on your feedback.

5/5

Trustpilot

Stratford-upon-Avon Branch - Excellent Experience

Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.

Justin · 14 February 2020

Agent replied · 22 October 2024

Thank you for leaving us a review. Customer service is important to us and as such, we are delighted to hear Jacob, Paul and the team had such a positive impact on your experience. Thank you again.

5/5

Trustpilot

Gas Engineer Review

I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.

Lewis · 19 August 2022

4/5

Trustpilot

Smooth check out

I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.

Sarbartha · 11 August 2022

5/5

Trustpilot

Property letting in Fulham

I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.

R · 2 May 2024

5/5

Trustpilot

Excellent service from Stratford upon Avon

I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!

Sarah · 27 April 2021

Agent replied · 22 October 2024

Thank you for your feedback about our Stratford team and in particular Jacob, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.

5/5

Trustpilot

Great Property Manager

My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.

Customer · 25 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hamptons Banbury Sales

Has Hamptons won any awards?

Yes. In The Trusted Agent 2026 awards: Hamptons, Cherwell won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.

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