Trusted Agent profile · Cherwell

Chancellors Bicester reviews in Cherwell

4.6

★★★★★ Excellent

541 reviews across 2 platforms

2 Sheep Street, Bicester, OX26 6TB, Cherwell, OX26 6TB

Part of Chancellors, see every office.

Chancellors's office in Cherwell, at 2 Sheep Street, is rated 4.6 out of 5 across 541 reviews on two platforms, including 356 Google reviews rated 4.6.

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4.6 / 5

356

Reviews on Google

This office

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185

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Google

Zsofia Szam and Lauren Jeffries are amazing. It was my first time to rent the house in England, but everything went very smoothly thanks to them. They were very helpful and kind. I will refer this estate agency to my friends, and colleagues who need real estate assistance in the future. Thank you for all your care and attention. You’re the best!

Kateryna · 25 October 2023

Agent replied · 24 October 2024

Thank you Kateryna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

We had very good experience with Chancellors Bicester. Natasha was helping us to find a new place here. She spent with us 2 days showing houses around and being very lovely and professional. She explained us everything, step by step, how agency works and then we decided to rent a house with Chancellors. She informed us about everything by email so we didn't have any problems. Great experience ! Thank you for your help Natasha.

Aleksandra · 26 October 2018

5/5

Google

Excellent service from Chancellors. They managed to find a buyer for my property in just a few weeks and also found me the ideal new property to move to. They were very helpful & professional throughout the sales and conveyancing process and I would be happy to use them again. So thank you to Alistair, Ellie and all the team at Chancellors Bicester. Highly Recommended.

Andrew · 25 October 2021

5/5

Trustpilot

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

Mr · 21 October 2025

5/5

Google

My wife and I have bought about a dozen houses between us over the years, and the process has usually been a vale of tears. Not for nothing does it rank in the top three most unpleasant processes to endure, along with bereavement and divorce. However, we are great believers in credit where it's due. The Chancellors staff we've dealt with have all done a first-class job, helping to lube the process wherever they could. Jennifer Dowden looking after rental issues, and Abbey Allan in the sales progression team, have both been a great help. However, a special mention in dispatches must go to Daniel Brennan in the Bicester office. Daniel has fully grasped the value of continuous communication. He has the wit to know that a telephone call with no news, is still a call worth making. He's done Chancellors proud.PositiveResponsiveness, Professionalism

Ian · 25 October 2021

Agent replied · 24 October 2024

Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Alistair Millar and the rest of the team have been fantastic in dealing with a house that was on the market but then removed due to a separate buy-out agreement made. They showed huge patience and were generous with their time helping with a matter that, in the end, was of no benefit to them. They will be first on my call list next time I am buying or selling property :-)

Julia · 25 October 2022

Agent replied · 24 October 2024

Hi Julia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Google

I was looking for a place to rent and Callum showed me around 4 properties. I decided to go with the first one and Chris went to extra mile to arrange a second viewing in the evening hours after my initial appointment couldn't go through at the original time and I was leaving the area. The handling of the paper work was smooth and Chris and Annie answered all my questions satisfactory.

Kathleen · 12 November 2018

5/5

Google

Punctual, professional, with answers to all questions.

Sebol232323 · 15 November 2025

Agent replied · 22 November 2025

Thank you Sebol232323 for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

They are the worst. Lie and change staff every week so no one knows what's going on they have to rely on notes. They let the landlord break the contract upon moving in, should have seen this as a warning. When I returned the keys same day of receiving them I was told to keep them and they will sort it out. A year later, my whole tenancy duration was full of lies, unprofessionalism. We have been given notice because the landlord is selling the property which is fair enough but now I see they have put it on the market for rent again. Lies after lies.

Katrina · 27 May 2024

1/5

Google

It's really disappointing. We moved from London to Bicester and rented through Chancellors. The contract included a clause about viewings because the landlord intended to sell the property, but this was NOT ONCE mentioned in person to us. After a year, we received notice because the landlord was supposedly 'keen to sell', only to see the property listed for long-term rent again. This means the next tenants will face the same issue. DO NOT TRUST THEM. Make sure to read every single word in the contract and don not let them rush you into signing it.

A · 27 May 2024

5/5

Google

I have nothing but positive comments for the great work conducted by the team at Chancellors, having recently sold my property via the Bicester team. Both Alistair and Dan have been fantastic from start to finish. They made the process feel as smooth as can be and both were very professional throughout, with fantastic communication consistency keeping me informed on how things were progressing. I would highly recommend.PositiveResponsiveness, Quality, Professionalism

James · 25 October 2022

Agent replied · 24 October 2024

Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

What a friendly and great service. Senior Lettings Negotiator Shai, helped me and my partner to find a property. He has been very friendly and 100% helpful, anytime we had some question, He helped us with always a friendly manner . Will definitely be happy to be helped from him in the future. 5 Stars well deserved !

Car · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us this great review Car Fra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

great team and very professional. I am very impressed with the service we received. we have used other letting agent in town before and the experience was quite different. We have more than one properties now under management by Chancellors and I am very happy with everything Chancellors have helped us with. Highly recommend Annie and the team. Guaranteed stress free experience! Cannot thank Annie more for helping us with our properties!

A · 26 October 2017

4/5

Google

We would like to thank Ross Mabbutt for his patience and enthusiasm when helping us to find a house to purchase in an area new to us. The more houses he showed us the more we changed our specification. However, once we finally decided on what we needed and where, he produced three excellent properties that allowed us to select, offer and purchase the one we preferred. Well done Ross and thank you.

Peter · 27 October 2015

5/5

Google

Respectful and helpful

Limbikani · 9 December 2025

Agent replied · 23 December 2025

Thank you Limbikani for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Annie Walsh and her team in the Bicester Branch proved to be a very supportive and proactive group providing advice and a step by step guide to me as a first timer renting my property out. I would definitely use their services again in any future property transactions and will be happy in the knowledge that Annie and the team will continue to look after my property during the current letting period.

Richard · 27 October 2014

5/5

Google

We have recently sold our property with Channcelors, our agent Adam was very professional and always understood our aims. We could always rely on quick respond from chancellors and Adam. What we really appreciate was opening times which allow us to contact office after regular work hours. I am glad that we have chosen Chancellors and when we will decide to buy a property we will seek theirs assistance again ;)

Maria · 14 January 2017

5/5

Google

I phoned yesterday hoping to know more about a house for rent in Bicester, and I got the loveliest lady. Her name was Zsofia, and she was so easy to talk to. In the end, I realised there was a mistake made on my part, and despite that she remained kind and professional. Amazing customer service; honestly a really pleasant experience. Thanks so much, Zsofia!

Veronica · 13 January 2023

Agent replied · 12 January 2025

Thank you for leaving us this great review Veronica, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Google

Beware: conditional selling a which is illegal. Was told by Pharez that I needed to have a financial assessment with their advisors before viewing a property as the owner wanted to stop window shopping. Both viewings arranged through this company were booked as provisional and both were cancelled on the day - not enough notice.

Rosa · 25 October 2023

Agent replied · 24 October 2024

Good morning, after looking through our system we cannot find anybody with your name and believe this review to be ungenuine. If you feel we have made a mistake, please email directors@chancellors.co.uk who can assist with this further. Kind regards.

5/5

Trustpilot

Katie and Adam - 'on-the-ball'

Katie and Adam have been attentive and on the ball throughout the process.

Terence · 21 May 2026

5/5

Google

Chancellors Bicester truly stands out, with an amazing team that makes every interaction exceptional. I’ve had the pleasure of working with Ben, Zsofia, and Richard, and they’ve all been incredibly supportive and helpful throughout.

Roo · 19 November 2024

Agent replied · 10 December 2024

Thank you Roo for giving our Chancellors - Bicester Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

All our dealings with Zsofia have been easy, clear and helpful. she showed us around the house we wanted, was very kind in not only calling but also emailing the info we needed, and always ensure it was clear what we needed to do. Very happy with the information provided and the service overall.

Telma · 25 October 2023

Agent replied · 24 October 2024

Thank you for leaving us this great review Telma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Chancellor's has been wonderful in assisting me with finding a home, specifically Ms. Zsofia Zsam. She is always prompt in answering any questions, or addressing any concerns my wife and I have had, and she has been transparent with information all throughout the entire process. I would highly recommend finding your home through Chancellor's.

Valentin · 25 October 2023

Agent replied · 24 October 2024

Hi Valentin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Thanks to Ellen McPherson we quickly moved in to a dream house. The communication was really quick and clear, she answered a million of our questions, helped us to sort out a few things related to the moving process. And she helped me out when I forgot my own keys at home and have me a spare key!!👏🏻Highly recommended agent and agency overall. Thank you Ellen and Chancellors.

Jovanka · 26 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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