Trusted Agent profile Β· Chepstow, Wales

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Archer and Co Chepstow reviews

β˜…β˜…β˜…β˜…β˜… Excellent

316 reviews across 2 platforms

30 High Street, Chepstow, Wales, NP16 5LJ

Archer and Co's office in Chepstow, Wales, at 30 High Street, is rated 4.9 out of 5 across 316 reviews on two platforms, including 297 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

297

Reviews on Google

This office

Facebook logo

4.8 / 5

19

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Archer and Co Chepstow

We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life, your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.

Awards

The Trusted Agent 2026 results for Archer and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chepstow office, from every platform, shown as written. First names only.

5/5

Google

Excellent service and eye for details. Kept us informed at every event. Very good one to one communications.

Andy Β· 23 March 2025

Agent replied Β· 24 March 2026

Thank you, Andy, for your thoughtful review. We're glad to hear you appreciated our service and attention to detail. Keeping our clients informed and ensuring clear communication is a priority for us, so it’s great to know you felt … More

5/5

Google

Good personal interaction and very helpful throughout.

Robert Β· 23 July 2025

Agent replied Β· 24 March 2026

Hi Robert, Thank you for your kind words. We're glad to hear that you had a positive … More

5/5

Google

Emma, our sales negotiator, has a passion for her work and is full of enthusiasm. She has taken the time to get to know us as vendors and is a pleasure to deal with. We are confident that she is committed and fully motivated to achieve a sale.

Ian Β· 23 March 2025

5/5

Google

When putting my property on the market I had valuations from several local estate agents. I chose Archer & Co. Kerrie Edwards came to value my property and immediately …

Pauline Β· 8 October 2025

5/5

Facebook

I have been acting as Power of Attorney for the sale of my brother's house, whilst living in New Zealand. Even though living on the other side of the world, I found I experienced no difficulty with communication, and was kept fully informed as to progress. The whole sales team were extremely helpful and always made themselves available. I would like to thank you for all your help and assistance, and for making my job so much easier.

Gerald Β· 9 September 2023

5/5

Google

Professional as always

Natalie Β· 23 July 2025

Agent replied Β· 24 March 2026

Thank you, Natalie, for your kind words. We’re glad to hear you found our service to be professional. Your support means a lot to us. … More

5/5

Google

Fantastic service by Emma, Gary, and Jen. Really helpful and informative. Highly recommended.

Jon Β· 23 March 2025

Agent replied Β· 24 March 2026

Hi Jon, Thank you for your kind words about Emma, Gary, and Jen. We're thrilled to hear … More

5/5

Google

Gary showed us around a property yesterday. Very professional and friendly. Thank you!

Will Β· 23 March 2025

Agent replied Β· 24 March 2026

Hi Will, Thank you for the great feedback. We’re glad to hear that Gary made your … More

5/5

Google

A pleasure having Kerrie guide us on our second attempt at selling. Unfortunately we went with a rival company initially who promised us the world and didn’t deliver, we were tied in for 7 months and in that time Kerrie contacted me …

Emma Β· 8 October 2023

Agent replied Β· 21 March 2024

Emma thank you for this amazing review! It is always frustrating when customers come to us after a bad experince being … More

5/5

Google

Fab service! Caroline kept us informed throughout, was transparent, and really cared 😊 …

Chloe Β· 22 June 2024

5/5

Google

It was a real pleasure meeting Gary. He was professional in presenting the property, not pushy. He allowed us to take our time around and answered all our questions giving us info on the property. 5 stars from us, highly recommended πŸ‘ …

DT Β· 23 March 2025

5/5

Google

Always approachable and helpful. Highly recommend

Sean Β· 25 March 2026

5/5

Facebook

I'm fortunate enough to have her as my trading account manager I never believe investment was so profitable and genuine until I met her, she has proven herself very trustworthy that all that want to invest can reach out to her. I'm one of his beneficiaries, I'm here to testify how amazing she has been to me. With a little amount ($800) I started with, she trade and generated over $9,400 in 5 days which surprised me because I have tried many others and failed. Contact her via Email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405

Julsone Β· 5 April 2023

5/5

Google

Had a viewing with Gary in Caerwent. Knew all the answers, looked up fibre internet deals after I asked about availability at the property, showed us around a bit but left us to it and appropriate amount too. All good!

James Β· 23 March 2025

5/5

Google

Gary was very friendly, helpful and easy to chat with.

GEMMA Β· 22 June 2024

5/5

Facebook

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Abdullah Β· 5 October 2022

5/5

Google

I used Archer and Co after being let down massively by a national company. Archer from day one exceeded all expectations and were second to none. With their help I was able to not lose my dream home after my initial buyer pulled out and got …

Hannah Β· 8 October 2022

Agent replied Β· 21 March 2024

Hannah firstly I hope you have settled well into your dream home. I'm so glad that we were able to secure you another buyer within a few weeks of being messed around by your previous agent. Thank you for this amazing feedback!

5/5

Google

Great Service from start to finish. Jill was brilliant!

Tom Β· 22 June 2020

Agent replied Β· 21 March 2024

She is brilliant indeed! Thank you for this great feedback.

5/5

Google

From the start Alex gave us both confidence that he would sell our house at a good price for us. I loved the way we could What’s App him and he would reply as quickly as he could , often immediately, always the same day . Once the sale was …

Martyn Β· 8 October 2021

Agent replied Β· 21 March 2024

This is amazing feedback! Glad that you were happy with our service throughout every level of the process! Thank you again for trusting us to manage the process for you and get you the best result.

5/5

Google

Great estate agent - really took time to reassure the whole family of the process and were always available when needed - helped make the whole process as stress free as possible - highly recommend

Kristina Β· 22 June 2023

Agent replied Β· 21 March 2024

Kristina thanks for this awesome feedback. Im glad we secured you a sale so you could go on to buy a bigger family home and hope you and the family are settling in well.

5/5

Google

Gary, who showed me around, was not only very welcoming and engaging, but he had prepared a whole page of key notes and researched the property extensively, to be able to answer the likely questions from me as a viewer. Some other agents …

Rory Β· 8 October 2024

5/5

Google

Well where do I start Lisa at the beginning was an absolute gem as a negotiator keeping us updated on our purchase every step of the way,Emma too was a delight, Jen showing us around the property several times, Our buying process with …

Deb Β· 8 October 2024

5/5

Google

Gary Evans viewing Specialist gave us a warm welcome upon arrival at the property. He was informative about the house and we didn't feel rushed or that any questions were any problem.

Lyn Β· 23 March 2025

5/5

Google

Kerrie and Archer & Co we’re fabulous, very quick and effective when we had a short deadline to sell within due to our onwards purchase. Assisted us with negotiating a higher sale amount. 5*

Jake Β· 22 June 2023

Agent replied Β· 21 March 2024

Jake, this is such great feedback. Thanks for taking the time to leave us feedback and glad to hear the team negotiated you more for the house! That's what we are here for!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Archer and Co Chepstow

Has Archer and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Archer and Co, Chepstow won Trusted Agent.

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