5/5
GoogleI met Gary Evans again on Saturday for a viewing on a new property in Chepstow. He was not only cheerful but very professional and answered all my questions regarding the property. Thank you for your help Gary. From Sue in Barry.
Trusted Agent profile · Chepstow · Wales
Verified
Archer and Co Chepstow reviews
★★★★★
316 reviews across 2 platforms
30 High Street, Chepstow, Wales, NP16 5LJ
Archer and Co's office in Chepstow, Wales, at 30 High Street, is rated 4.9 out of 5 across 316 reviews on two platforms, including 297 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
About Archer and Co Chepstow
We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life, your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.
Awards
The Trusted Agent 2026 results for Archer and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chepstow office, from every platform, shown as written. First names only.
Google5/5
GoogleIl have had conversations with this company, they give lots ofgood advice, lovely people to talk with. I am at presant with a estate agent at the moment, if this STC falls through,will be contacting them at the end of May. Mrs Reasons
Agent replied · 21 March 2024
Jacqueline thank you for such great feedback! We would be honoured to represent you if things don't go to plan with your … More
1/5
GoogleFrom a buyers perspective: The estate agent couldn't answer any questions at our viewing, they had very little knowledge of the area and details about the house. They are very happy to …
Agent replied · 21 March 2024
Dear Mr Ahern, Firstly, I understand that you were recently involved in a sale in which our … More
5/5
GoogleMy brother and I had the sad task of selling our family home, after losing both our parents. I chose Archer and Co, based on knowing of them from the Chepstow area, reviews online and from my initial meeting with Gill. We've had difficult …
Agent replied · 13 June 2024
Amanda it was a pleasure to work with you during a difficult time to help sell what was a most loved family home. We certainly hit a few unexcpeted bumps along the road but we got there in the end and achieved a great outcome! Best wishes to both of you from the whole team at Archer and co!
5/5
GoogleRight from the outset with the Valuation, excellent Video, superb Photography, the well presented Literature and Internet listings, followed by the accompanied viewings, contact from the knowledgeable staff in the Chepstow office, keeping …
5/5
GoogleWe were very impressed with the team’s professionalism. The process from start to finish was seamless and we felt the photographs really showcased our home. Nothing was ever too much trouble if we had a question to ask and we always had at …
Agent replied · 13 June 2024
Danielle thanks for this great feedback! We wish you the best of luck with the future and thank you again for choosing us!
5/5
GoogleI HAVE RECEIVED SUCH FANTASTIC & EXCELLENT QUALITY CUSTOMER CARE FROM EVERYONE AT ARCHER & CO FROM THE SALE LAUNCH OF MY NEW HOME ,THE ATTENTION TO DETAIL HAS BEEN ABSOLUTELY FABULOUS. …
5/5
GoogleTeam was very professional and friendly. Made our first purchase process very smooth and easy. Very prompt on responses and arranged viewing at a very short notice. Would highly recommend them for anyone who's looking to buy a home.
5/5
GoogleWe sold our house through Archer & Co and couldn’t have been more impressed. In every aspect of the move they were there to help and went above and beyond what I’ve experienced with other estate agents. Professional and friendly with plenty …
Agent replied · 21 March 2024
Thank you for taking the time to leave us with a 5 star review!
5/5
GoogleJack from Archer&Co led the sales of our property at the highest level. He was with us and supported us in everything from the beginning to the end of our sale. He was always there when we need him and we could always count on him. We are …
5/5
GoogleExcellent service in managing and selling the property for us. The team were very professional and always kept us informed of the progress and worked to get us the best price.
Agent replied · 21 March 2024
Mark thank you for the opportunity. It was a pleasure assisting you in selling the property for a great price!
5/5
FacebookThe Team are the best, always helpful and take the stress out of moving for you. Excellent service, photos and video of our property were fab and Alex took care of the marketing and Gill managed the sale for us, ensuring everything ran smoothly. Very professional outfit and would be my first choice if anyone is thinking of putting their house on the market, big thank you from us both
5/5
GoogleWhat a great estate agents! Everyone at Archer & Co has been superb from the moment we called to make a viewing to when our offer was accepted. …
5/5
GoogleAmazing agent, very hospitable and knowledgeable with the viewing. The company is very responsive about my query.
5/5
GoogleUnfortunately an awful start today.I phoned early today to arrange a viewing,e mailed later in the day.No response or acknowledgment from anyone.Time frames are tight for me at the moment so I need to get the ball rolling. …
Agent replied · 21 March 2024
Sean I'm glad we managed to get around the issue so thank you for giving us an opportunity to overcome the technical issue and to regain your trust. We now have plans in place to stop this happening again!
5/5
GoogleGary did the viewing today at 4 Laurel Park, he was very friendly and helpful with excellent knowledge of the property allowing me to make an informed decision.
5/5
GoogleGreat friendly agent( Gary) totally understood my needs.
5/5
GoogleBuying from Archer & Co. They were absolutely brilliant from start to finish, communication was great and in the end we were asking them for details on progression rather than our solicitors. Would recommend!
5/5
GoogleWe had tried selling with another agency, but didn't have any viewings and service was not great. After coming off the market for a while, we decided to try again but with …
Agent replied · 13 June 2024
Chris it was a pleasure working with you! Yes it was certainly testing time with the Pandemic and I know you had your … More
5/5
GoogleSuperb service - friendly and efficient, regular updates on progress, honest feedback and pragmatic advice. Highly recommended
Agent replied · 21 March 2024
Geraint this is amazing feedback and reflects exactly what we set out to do for all of our clients. Thank you!
5/5
GoogleLovely house + great knowledge of property and local area shown by estate agent.
1/5
GoogleAwful. Just awful. Never called back when tried to arrange viewings, when we finally got hold of someone after chasing them, we put an offer on a house and nobody called us back. We've decided to avoid.
Agent replied · 21 March 2024
Hi Lucy, I am really really surprised to read this! We log all of our calls, viewing requests and offers and am keen to look into this but I can’t see anything with your name on anywhere. Please could you email me joe@archerandco.com with … More
5/5
GoogleGarry showed us around a couple of properties, very friendly and informative :)
5/5
GoogleVery helpful and professional, the sale went incredibly smoothly, would happily recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Archer and Co Chepstow
Has Archer and Co won any awards?
Yes. In The Trusted Agent 2026 awards: Archer and Co, Chepstow won Trusted Agent.
