Trusted Agent profile · Cheltenham
Verified
★★★★★
918 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 918 reviews on two platforms, including 830 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from all the staff. I would highly recommend them and will use them again!
Thank you for your review, Liam. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.
5/5
GoogleBarney did an excellent job he was relentless enabling the sale to be completed before the end of the stamp duty holiday couldn’t be more pleased and would highly recommend the whole team at Cheltenham
5/5
GoogleExtremely helpful. Steered me through a tricky and lengthy purchase.
Many thanks for your review, Sarah. We wish you all the best in your new home!
5/5
GoogleHave had great support throughout the purchase process. Fantastic service.
Thanks for your review, Bridget. We strive to make the buying process as easy as possible and hope you're very happy in your new home.
5/5
GoogleI would totally recommend the Property Centre in Cheltenham. Every member of the team was just brilliant. From meeting Kim at the property for the first viewing - to frequent conversations with Ollie (as things got a bit tricky with the …
5/5
GoogleThe property centre offered a very professional and personal service. They were very responsive and always happy to help throughout. Barney, one of the agents there, was particularly helpful, he was very insightful with his advice. I would definitely use them again.
5/5
GoogleYou know, I think Estate Agents get a bad rep but any doubts you might have, chuck them away and put your trust in these guys. We haven't moved in exactly 20 years and the thought of selling up and moving …
5/5
GoogleSimply the force that made it possible for my family to fulfill our dream of getting our fast home. What a team! Professional, committed to what they do with excellence. They keep to their word too! A great full family we are!
5/5
GoogleExcellent service. Friendly and enthusiastic team who keep you updated from start to finish.
Thank you for your review, SGP.
5/5
GoogleAbsolutely great service from the Cheltenham branch, I was a bit tempting in the beginning looking at the trustpilot reviews, but they are wrong, Thank you!
1/5
TrustpilotAwful!!!
Awful!!!! The worst letting agent ! Trying to take money from my deposit unjustified! They have done a check in and check out report but was just ignored. I had to get in touch with their Head office and fill a complaint form.
1/5
TrustpilotIt would be good if they ever answered…
It would be good if they ever answered their phone. 32 times I tried to ring, then gave up. 9/10 of their rental properties advertised are already let, so what's the point in keeping them on their website.? Useless.
4/5
GoogleVery helpful agents. Patient from the start to the finish. Would recommend.
Thanks for taking the time to leave your feedback, we're pleased to hear that you were happy with our service.
5/5
TrustpilotWas wonderful start to finish
Was wonderful start to finish , and the employees were great to work with. Now my go too, for any advice aswell.
5/5
GoogleEveryone was so helpful along the way, especially when my solicitors were being difficult. The guys in the Cheltenham branch were always so helpful and nothing was too much for them.
3/5
TrustpilotThe Property Centre have been in touch…
The Property Centre have been in touch and advised me that there will be no charge as they work on a no sale no charge basis so I am increasing there rating a little for that reason.
5/5
GoogleThe service was exceptional from start to finish. Every member of staff was professional, friendly and communication was outstanding throughout! The property centre definitely made the process of selling our home a less daunting experience. Would definitely recommend.
5/5
GoogleAmazing experience through this estate agents, we had a hiccup with the sellers solicitors towards the end and they handled it accordingly, professionally and promptly. Can’t fault them! The communication was brilliant. Oliver, you are a star!
5/5
TrustpilotExcellent service
We were very happy with the sale price achieved for our property which was some way in excess of our expectations and the communication through the whole process has been excellent
5/5
Trustpilot100% recommend
Such lovely, helpful service. Can’t fault them at all with the service and help I received. Would 100% recommend!
5/5
GoogleThe property centre in Cheltenham have been amazing! Oliver especially has made an incredibly stressful period manageable, going above and beyond in every aspect of his job.
5/5
GoogleBarney sold my house for me, the whole experience was great. Very professional and friendly. My house was sold quickly, I couldn’t of asked for anything better!
5/5
GoogleWe were very impressed with the professionalism of the whole team, who went above and beyond from the first viewing to completion . Always happy to accommodate all our requests with prompt responses
5/5
TrustpilotFaye McDonnell and Mike Burtenshaw are…
Faye McDonnell and Mike Burtenshaw are brilliant - helpful, amazing, supportive, honest, kind, hard working and very caring. I thoroughly recommend them. They did a brilliant job selling my home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
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