Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf I was to write a profile of an ideal estate agent, it would be Beth Gifford. We had an instant connection with her and she ‘got us’ right away. …
Niall · 23 June 2026
Agent replied · 23 August 2026
Thank you Niall for your fantastic review of Beth here at Martin & Co! I am delighted that Beth has shown how a passion for property and a focus on people comes across in an excellent experience for you as our customer. Wishing you all the best in your new home and those boxes vanish soon too.
★★★★★ 5/5
GoogleI can not recommend Martin & Co enough. I have rented and sold my property through them. They are professional, giving amazing honest advice. I think if you are considering selling or letting your property, you must use them. The best estate agent in Cheltenham. Beth you have been fab keeping me informed every step of the way. Thank you for everything. Julie
Julie · 29 August 2025
Agent replied · 9 October 2025
Dear Julie, Thank you so much for your glowing review and for choosing Martin & Co Cheltenham. We're thrilled to hear about your positive experience with Beth and the team. Your recommendation means the world to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleDavid Pike managed our sale from start to finish, he was polite, professional and his communication was very impressive always responding to calls and texts in a timely manner and most importantly got us a fast sale on our property as our matter was time critical, even got us full asking price. We dealt with David throughout the whole process who was our experience of Martin & Co and he is an asset to the company. Thanks again David for helping us move and making us feel like your only customer!
George · 4 July 2021
Agent replied · 7 April 2023
Thank you George !
★★★★★ 5/5
GoogleMy Dad, who is 88 years old, was moving into a retirement village. Martin & Co handled the sale of his house. Because I live so far from my Dad, I was unable to be with him throughout the process, but Karl and Beth were both there on hand …
Carolyn · 13 April 2024
Agent replied · 20 September 2023
Thank you for your lovely review Carolyn, I am really glad to hear we made a stressful time easier for you and your family.
★★★★★ 5/5
GoogleHaving rented with various estate agents in different places over the years, I can easily say that Martin & Co are by far the best! Aiden, Rose, David and the rest of the team have gone above and beyond to help us, and we are very grateful! …
Alison · 13 April 2024
Agent replied · 14 December 2023
Thank you for your lovely review Alison. It is great working with you and I am delighted that we were able to help you and continue to keep you as a valued client!
★★★★★ 5/5
GoogleOur experience renting through Martin and Co Letting in Cheltenham was excellent. Aiden Beard deserves a special mention for his care and attention to us over the 3 years of our tenancy, efficiently handling issues with respect. I've rented for 30 years and I highly recommend these folks.
Phil · 3 March 2024
Agent replied
Thank you Phil, it's been a pleasure having you as a tenant for the past 3 years and I am delighted to hear Aiden's name mentioned as he is a great asset to our team! All the best in your new home.
★★★★★ 5/5
GoogleMartin and Co have been brilliant assisting us with renting our new place. Rose was lovely and did not rush us during the viewing. My Mum has not been well and she was so considerate when we called them a week later to say we would like the property . The first thing she asked her was how she was. Moira was very quick and efficient in getting the paperwork required to us and confirming receipt of payment. Aiden took us through signing the tenancy agreement and was happy to answer any last minute questions we had at the time. John was incredibly helpful during the check in. He pointed out the standard things we needed to know - water shut off, gas shut off etc but he also helped us plug in the fridge freezer and sort the oven as the applicances and sockets were new. I cannot recommend Martin and Co in Cheltenham enough they have made the process so much easier and straightforward for us and have gone above and beyond excellent service.
Katie · 29 July 2019
Agent replied
Thank You Katie, we really appreciate your feedback.
★★★★★ 5/5
GoogleIf ever there was a case to demonstrate the benefits of using a high street estate agent in favour of an online service, this is clearly one. The friendly approach, help and persistence has finally concluded a challenging sale and is one for the book of close calls!
We would like to take this opportunity to offer our thanks for providing a top class professional service. We thoroughly recommend Martin & Co and in particular 'David Pike' for an excellent service.
Brian · 5 July 2019
Agent replied
Thank You Brian, we appreciate the positive feedback.
★★★★★ 5/5
GoogleDave was really good and keeping in touch with me and kept me updated throughout the sales process. They were happy to chase up my buyer when things went a little quite so moved the process on to achieve a speedy sale. Each step of the process was well explained and at no point did I feel that Martin & Co were not doing all they could to ensure the sale.
Matt · 7 November 2021
Agent replied
Thank You Matt
★★★★★ 5/5
GoogleI am extremely satisfied with Martin & Co. Before my property friend introduced Martin & Co to me, I have tried 2 Cheltenham agents claimed to be expertise in property sellings but they were not up to their reputation. One even suggested …
Dandy · 22 December 2025
Agent replied · 12 December 2025
Dear Dandy,
Thank you so much for your glowing review! I am thrilled to hear you have had … More
★★★★★ 5/5
GoogleDave and his team at Martin and Co were very professional and great to deal with. Our property was let within a matter of days with all tenant checks and inventory followed up efficiently. We would highly recommend Martin and Co to anyone.
Ella · 11 April 2024
Agent replied · 25 March 2024
Thank you Ella, it was our pleasure to let out your absolutely stunning house for you.
★★★★★ 5/5
GoogleAnother smooth change over with Martin & Co. I would recommend
them for lettings.
Tim · 23 July 2026
Agent replied · 23 August 2026
Thank you Tim, as a customer of ours for many years it has been a pleasure working with you.
★★★★★ 5/5
GoogleI can’t thank Beth enough for all of her help and support during the recent purchase of my first property. From initial enquiry right through to completion Beth has been nothing but helpful, friendly and always responsive, going above and …
Sophie · 13 April 2024
Agent replied · 23 January 2025
Thank you so much for your great review, Sophie! We are so glad to hear that Beth was able to help you through the process of purchasing your first home and I hope you have settled in well. We appreciate your recommendation and look forward to helping you with any future property needs.
★★★★★ 5/5
GoogleLettings.
I would highly recommend the Martin & Co Lettings team.
Having worked with three different Cheltenham letting agents over the past 12 …
T · 23 April 2026
Agent replied · 13 April 2026
Thank you for your glowing review on both sides of our business. It is great to see that the experience of our team led by Karl has shone through in the way of exceptional service for you. We wish you all the best for the future and look … More
★★★★★ 5/5
GoogleWe had a wonderful experience with Martin & Co during both our time renting and when leaving our house in Cheltenham. The team has been incredibly supportive throughout the entire process, and we always felt fully cared for, never nervous …
Rawan · 23 October 2025
Agent replied · 24 October 2025
Thank you for your glowing review and mentioning so many of our dedicated staff. We wish you all the best in your new home.
★★★★★ 5/5
GoogleAmazing experience!! In particular with Beth. They made the whole process easy from step one. Thank you so much! We get to be happy in our new home!!
Et2ergua · 13 February 2026
Agent replied · 13 April 2026
Thank you, especially for mentioning the exceptional experience you had with Beth. We all wish you congratulations and many happy times in your new home.
★★★★★ 5/5
GoogleI cannot recommend highly enough.
From the first enquiry I made, every interaction has been professional, personalised and helpful.
Rose helped make a very difficult situation so much easier. When I had to find a home to rent on a tight deadline she was proactive and knowledgable and went out of her way to reassure and help me.
When moving into the property, Caitlin showed me round and walked me through the paperwork with a friendly professionalism and has been quick to respond to any queries I have had since.
I would absolutely recommend Martin & Co. as a letting agent and would want to find a property managed by them if moving in the future.
Alan · 11 April 2024
Agent replied · 20 March 2024
Thank you Alan - I am delighted to see both Caitlin and Rose mentioned personally. They both have the highest standards of customer service and demonstrate exactly what we are about as a business - one that cares about properties and people.
★★★★★ 5/5
GoogleWe used Martin & Co for our property Sale - They were AMAZING! I was so pleased with the excellent communications we had throughout the process. Our solicitors weren't good, but David supported us all the way through to completion. I 100% recommend this company for all property sales; we will always use them in the future!!!PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 28 June 2021
Agent replied · 27 June 2024
Thank you Daniel !
★★★★★ 5/5
GoogleFrom my first meeting with Rose at Martin and Co I was very impressed. She kept me updated throughout the process. When I went into the office the atmosphere was very warm and friendly. I would also like to add that Moira has been excellent in keeping me updated and going above and beyond in ensuring a smooth move. Thank you, would definitely recommend?
Linda · 1 September 2019
Agent replied
Thank you Linda, much appreciated feedback.
★★★★★ 5/5
GoogleMartin and Co have been fabulous through out the several years that me and my sister have rented! Always speedy at fixing any issues and ensuring we don’t go without! Boiler had a bit of a melt down this morning and Jon was so great and came out and fixed the problem at 6pm even though I didn’t call until 5pm! Thank you again!
Jessica · 29 July 2019
Agent replied
Thank you Jessica, glad we were able to get it sorted for you.
★★★★★ 5/5
GoogleAs a landlord, I have had nothing but a positive experience of working with Martin & Co. They are very responsive and the whole team have been very helpful throughout the process of letting properties. Thank you to David, Rose, Moira and Aiden for all your support.
Michael · 7 October 2022
Agent replied
Thank you Michael, it is a pleasure working with you
★★★★★ 5/5
GoogleDavid Pike and his team managed to agree a sale for our home at a great price within 4 days of it being listed. Their support throughout the process was proactive and left me in no doubt we had made a good choice. I would certainly recommend them to anyone - I just wish I had more homes for him to sell!
Ross · 29 July 2019
Agent replied
Thank you for the feedback Ross. Much appreciated!
★★★★★ 5/5
GoogleWe have received fantastic service as a tenant, these guys are a real rarity in the letting management market. They are truly passionate about doing the best by both tenant and landlord. Aiden is always straight on to it whether it is a query or maintenance and nothing is too much trouble. Would highly recommend to both landlords and tenants a like!
Joe · 29 July 2019
Agent replied
Thank you Joe, much appreciate your positive feedback.
★★★★★ 5/5
GoogleAs a landlord i sometimes need to resolve unforeseen issues out of hours to ensure tenants have a smooth experience
Martin & Co provide an exceptional out of hours service and specific mention to Caitlin who went above and beyond to understand my issue, resolve it and allay any concerns I had
She was super professional and friendly and went far beyond my expectations
Stephen · 8 September 2024
Agent replied · 3 September 2024
Thank you Stephen, I am delighted to hear of your good experience in a time of need out of hours. We are proud of running our out of hours response in-house to ensure both Landlord and Tenant get the best possible and personal service.
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