Trusted Agent profile · Cheltenham

Kingsley Evans Cheltenham reviews

4.8

★★★★★ Excellent

92 reviews across 1 platform

Cheltenham, GL50 1NW

Kingsley Evans's office in Cheltenham, at Cheltenham, is rated 4.8 out of 5 across 92 reviews on 1 platform, including 92 Google reviews rated 4.8.

Google logo

4.8 / 5

92

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

We would highly recommend Kingsley Evans if you are planning a house move having recently exchanged contracts on a house for which they were the selling agents. All the staff we met were very professional and were most supportive when we encountered a few setbacks on our buying journey. Big shout out to Nicola who went way beyond what you might expect to help see us over the line. Thanks again for your help. Angela and Richard Fraser

Richard · 12 September 2026

Agent replied · 12 October 2026

Your review means so much to us, Richard, thanks so very much for such thoughtful, positive, and kind words. It was a pleasure to look after you both with the acquisition and support you through the process. It’s very much appreciated to note the efforts made particularly so by Nicola and especially where setbacks and hurdles are involved, we are well versed in navigating these trickier times. Delighted you got the home you wanted and that’s why we love what we do. Thanks so much again.

5/5

Google

Exceptional, professional service from start to finish. Proactive, with every viewing followed up on and feedback given. Timely and swift communication alongside regular updates via email and phone. Nicola was outstanding - particularly her tenacity and determination in getting a difficult chain over the line once the sale had been agreed. Thank you for making selling a house a stress free experience.

Vanessa · 12 September 2026

Agent replied · 12 October 2026

Your lovely review has made our day, thank you so much for giving such care and thought to this. Selling and buying is never stress free and it is what they say, 'one of the most stressful things you can do in life'. If we can ease/remove that pain point, we have done our job. You are always such a joy to look after, and we are always so grateful and appreciative of your loyalty. A very special home, thank you so so much for trusting us to sell it, Vanessa.

5/5

Google

We are completely delighted to have worked with Kingsley Evans for the sale of our property in Cheltenham. What a team - the process was smooth, professionally led, proactive and everyone went above and beyond to ensure the sale went through successfully and with minimum stress. Viewings were well coordinated and communication and advice throughout was simply excellent. Thank you!

Beth · 12 September 2026

Agent replied · 12 October 2026

Thank you so much for the loveliest review, Beth. Not only does it mean so much to us all to hear such kind words but more so, it was just such a pleasure acting for you. We can’t tell you how grateful we are for entrusting us to sell your lovely home and for the patience and loyalty you have shown throughout. For us, this is more than just selling houses, it’s about offering a service that clients find entirely personal and hands on. Looking after clients like you is a complete joy.

5/5

Google

I recently sold my house through Kingsley Evans and couldn’t be happier with the service received. From start to finish, they were proactive and professional which gave me complete confidence throughout the process. Communication was excellent at every stage, Jen kept me fully informed, queries were answered promptly, and nothing ever felt like too much trouble. Her reassurance and guidance made what was quite a stressful experience feel smooth and well-managed. I would highly recommend them to anyone looking to buy or sell. A genuinely outstanding service.

Julie · 16 March 2026

Agent replied · 16 April 2026

Thank you so much, Julie, for your gorgeous review. I have loved looking after you, gracious and calm always and with a super sense of humour that saw us both through some hurdles. It was a journey, but we got there, thank you for trusting me and for unwavering loyalty which I will always be so grateful for. Your words are why we do what we do. Thank you so much, Jen

5/5

Google

I can’t recommend Kingsley Evans highly enough. Jen and her team were exceptional from start to finish, navigating the numerous challenges along the way with professionalism and care. As I wasn’t able to be there in person, I needed someone I could truly rely on to manage the sale - they delivered brilliantly. The service was outstanding throughout, and it was an absolute pleasure dealing with them.

Lesley · 9 April 2026

Agent replied · 16 April 2026

This has made our day, Lesley. Thank you so very much not only for your kindest words but for trusting me to help you with this sale of such sentiment. You have been so lovely to look after, always patient and measured despite the hurdles and challenges, which there are always with any house sale. An absolute delight to deal with and I am, as ever, so grateful to you. It went to special buyers too which is icing on the cake. Best wishes, Jen

5/5

Google

I couldn’t recommend Alex and his team enough. They took on our house which had been badly managed by a previous agent and not sold for a year, and with some good advice and thought from the team we had accepted an offer on the property within a few weeks for substantially more than it had previously been listed. The team then diligently followed the sale through to completion. The perfect balance of friendly professionalism, they are definitely an agent who will make the experience of selling or buying that much easier.

Katherine · 12 August 2026

5/5

Google

We had a fantastic buying experience with Kingsley Evans. We simply started by request a viewing but it was immediately obvious that Nicola was genuinely interested in what we were looking for and how she could help. Other agents have seemed solely interested in signing you up to portals and this felt much more personal. The whole process went very smoothly. We found Kingsley Evans to be very competent and informative. We are very grateful for their help and would definitely return to them in the future. Many thanks to Nicola, Marie-Louise and everyone in the office.

David · 4 December 2025

Agent replied · 25 December 2025

Dear David, Thank you so much for taking the time to leave us a Google review. It truly means a lot to us to receive such positive feedback. We really enjoyed working with you both and are delighted that we could help you find the perfect property. We hope you’ll be very happy in your new home. Best wishes, The Kingsley Evans Team

5/5

Google

We worked with Alex at Kingsley Evans to sell our property in Cheltenham during a difficult time in the property market. Alex gave honest, practical market advice and worked relentlessly to follow up with prospective buyers and see our sale through to completion.

Corri · 12 July 2026

Agent replied · 12 October 2026

Dear Corri, Thank you for very much for such a superb review, to which I am utterly grateful. Thank you also for your loyalty to get to this point, it was a pleasure wining the instruction back and I'm only pleased that we secured you a super buyer. As ever, my greatest thanks to you both for your business. It really was a pleasure looking after you. Alex

5/5

Google

A big thank you to Jen and her team for helping us find our dream home. It wasn’t the easiest journey but Jen did an amazing job keeping everything on track and was a pleasure to deal with. Everything from great communication to kindness, I would highly recommend Kingsley Evans to work with! Thank you again 😊 …

Libby · 16 March 2026

Agent replied · 16 April 2026

Your review means so much to me, thank you so much, Libby. This sale was certainly sent to try us; it was complex and lengthier than anticipated but we got there in the end. You have been nothing but a delight to look after, I have appreciated both yours and A’s grace, patience, and humour. It’s a hugely stressful time in someone’s life and if I can help make it that bit easier, than I have done my job properly. Thank you for sticking with me and for being the most wonderful clients to look after. I know how happy you will be in your gorgeous new home and that’s what its all about. Best wishes, Jen

5/5

Google

Alex and the team provided a very smooth selling process, providing good information and guidance throughout. In a not so dynamic market they sold our house in super quick time and guided us to a swift completion. They were on top of the detail at all times. I wouldn't hesitate to recommend them to other sellers.

D · 16 March 2026

Agent replied · 16 April 2026

Thanks so much for your kindest review. It was such a pleasure looking after you and as ever, so grateful for your kindest business. Wishing you every success in your new venture and thank you again for trusting us to sell your lovely home. The Kingsley Evans Team

5/5

Google

We have enjoyed a highly professional and successful engagement with the Cheltenham office of Kingsley Evans - Alex Holmes and his colleagues Alison and Nicola. They helped us achieve a successful sale of our house and managed relationships with others in the chain and their advisors. Nothing was too much trouble and they helped with very many aspects of the transaction.

Jonathan · 9 October 2026

Agent replied · 12 October 2026

Thanks so much for your kind review, Jon. It means so much to us. Your property was a complete dream to sell, and, in this market, it was a swift transaction. To be entrusted to sell any client’s home is a great honour but to have such a superb and positive rapport with our vendors is the highpoint. We are very much here to manage the pain point of sales and to hear that nothing was too much trouble is so wonderful and hopefully demonstrates how much we really care about our clients and the service we provide. Jon, thank you so much for both being so wonderful to look after.

5/5

Google

We recently bought a house through Kingsley Evans. We found the whole team to be very patient, professional and efficient, and Jen in particular has been absolutely wonderful in helping us navigate some last minute challenges. I would highly recommend, thank you Jen, Marie-Louise, Nicola and the rest of the team!

Rebecca · 18 December 2025

Agent replied · 25 December 2025

Hi Becky, Thank you for this lovely and thoughtful review. It means so much to us. We did have some challenges, as most sales do, but we go there in the end and it was an absolute pleasure looking after you throughout this process. Such a lovely new home for you all. With all our thanks again. The Kingsley Evans Team

5/5

Google

We can't stress highly enough how extraordinarily helpful Sue Healey of Kingsley Evans has been throughout our purchase of a lovely flat in Cheltenham. Nothing was too much trouble and she was available to answer all the questions we threw at her and solve all the problems instantly with a smile and incredible patience at all times. She never made us feel anything was too much trouble!! We truly can't thank her enough for helping make this move so easy!! Many, many thanks Sue! Jill and Brett Hutton

Brett · 26 October 2025

5/5

Google

Great experience! We appointed Kingsley Evans after reviewing other agencies in Cheltenham. They were quick to respond to ensure our property details were available on the Internet to make use of an imminent Bank Holiday weekend when prospective purchasers are most active. Although Marie-Louise was our main contact, all the Team were available to communicate with during the sales process. They demonstrated unwavering support, attentiveness, efficient communication and instant feedback after viewings. Nothing was too much trouble. It was a smooth process from beginning to end. They were professional and committed to finding the right client for our property. We would not hesitate to recommend Kingsley Evans. We had a great experience.

Hazel · 26 October 2025

5/5

Google

I found a house I loved and on the same day as the first viewing, I put in an offer and by the next morning, we had an accepted offer. Marie-Louise was brilliant and professional and communicative throughout. She was very helpful liaising with the owners about follow-up visits with family members and with any exchange and completion questions. All in all, a perfect service and it made the whole house buying process (which can be very stressful) really easy and even enjoyable! Thank you!

Oli · 22 July 2025

5/5

Google

I was really pleased with the personal service offered by the whole Kingsley Evans team. Everyone I dealt with was really helpful, proactive, professional & responsive and knew what was going on with my transaction at all times (no need for endless repeating of who I was when I called up!). Marie-Louise was excellent and really pushed to get everything to come together at the end of a slightly painful and emotionally draining (through no fault of KE!) process. Thank you all very much; would highly recommend.

G · 13 July 2025

5/5

Google

We recently sold a property through Kingsley Evans in Cheltenham and couldn’t be happier with the service we received. From our very first meeting with David, we felt confident that we’d chosen the right estate agent. He was professional, knowledgeable, and gave us real confidence in the process. The photography by Alex was exceptional and really helped to showcase the property at its best. The house sold without even going on the open market, which says a lot about the team’s approach and their understanding of the local market. Marie Louise and Rhianna were incredibly helpful, offering honest insight into current conditions and how best to position the property. Although the sale came with a few challenges, our main contact Jen Wiseman was outstanding throughout. She was always available, quick to respond, warm, and incredibly efficient. She really kept things moving and made what could have been a stressful experience feel much more manageable. The whole team at Kingsley Evans were professional, friendly, and completely on the ball from start to finish. We wouldn’t hesitate to recommend them to anyone looking to sell in the Cheltenham area.

D · 27 June 2025

5/5

Google

I have just sold my family home through Kingsley Evans and have found their service to be exemplary in all areas: considerate and careful explanation of process and rationale for valuation and marketing strategy, excellent production of marketing materials, a standard of communication even beyond that expected, which kept me fully updated at every point as well as reassured at challenging moments. Their advice at every point was realistic, well-informed and responsive to our specific needs and priorities, whilst balanced with a responsible and respectful engagement with potential buyers. A potentially catastrophic moment with an upstream problem in a chain was dealt with deftly and salvaged with impressive foresight. Their support continued throughout, all the way to completion. Very impressed and grateful!

Alex · 4 December 2025

Agent replied · 25 December 2025

Hi Alex, Thank you so much for your kind Google review. The team very much enjoyed working with you every step of the way, from marketing the property through to completion. We’re delighted to have achieved a successful sale for you and hope you’ll be very happy with your onward move. Best wishes, The Kingsley Evans Team

5/5

Google

We had amazing support from the whole team at Kingsley Evans when we sold our home and purchased our new property. The communication throughout was regular and clear, they were on top of every situation as it arose. They are 100% the best agent and we are so pleased to be in our new home!

Gemma · 12 June 2026

Agent replied · 12 October 2026

Thanks so much, Gemma for your wonderful review which means so much to us all. It was such a pleasure looking after you, not only with your sale but with your purchase too. An in-house chain, as it was, is always such a superb transaction to manage and despite a fair few challenges, we got there. It is truly one of our pleasures, doing this job, looking after such gracious and delightful clients, who trust us to handle such an important part of life. Thank you so much, Gemma, can’t wait to see what you do.

5/5

Google

I cannot praise all the staff at Kingsley Evans enough. Thank you for all your hard work leading to the selling of my property. From the start everyone has been extremely personable, helpful, available and professional. Advice and solutions were readily offered to alleviate the stress that, as a seller, one puts upon oneself. Viewings were seamless and feedback promptly given. Marie-Louise has been a diamond and has navigated this successful sale with her extensive knowledge and calm demeanour. Everything you have done is greatly appreciated. I wouldn’t go anywhere else if I needed to sell or purchase a property in the future. Thank you again.

Deborah · 16 April 2025

5/5

Google

Recently bought our new home with the help of Marie-Louise, KIngsley Evans. Found her to be very professional and patient. She displayed sound knowledge of the property, it's sales history, condition, location etc. and was very helpful in arranging several viewings and coordinating conversations about the property with the vendors. Very happy with our purchase, thank you Marie-Louise!

Sally · 25 November 2025

5/5

Google

We recently bought a house with Kingsley Evans and would thoroughly recommend them. Alex was very responsive to emails and always easy to get hold of by telephone. He was really helpful in talking through different parts of the process and was always really happy to discuss any questions we had. We're very grateful to him and the team for helping us to buy our beautiful new home. Thanks!

Bethany · 28 March 2025

5/5

Google

I cannot recommend Kingsley-Evans highly enough, they sold our property last year. Marie-Louise was a dream to work! She is an amazingly skilled estate agent who genuinely cares for clients and buyers. She got to know us and our property so well and was very strategic in our sale. She knew all of the potential buyers well and there was no time-wasting with unnecessary viewings… invaluable when you are busy with work and children and a house to keep tidy! Crucially, when things got hairy she was always there for support, sage advice and clever next steps forward. She went over and above for our family. This review is a long time coming but we are so happy we sold our property through Kingsley Evans and would highly recommend them to anyone looking to sell their home in this challenging market.

Emma · 12 October 2024

1/5

Google

The woman who was showing me around a house asked me if I could afford it. As a single female I don't expect to come up against this blatant stereotyping that is out of the past. And yes I could and yes you lost this customer.

Steve · 16 March 2026

Agent replied · 16 April 2026

I was deeply disappointed to read this, I take all reviews very seriously. However, under your user name and the description you have given, I cannot connect the dots and find you as an Applicant. Would you be so kind as to make direct contact with me so that I can establish the context to the conversation that you had with my staff member, address your concerns and look after you in the best possible way.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kingsley Evans's Google reviewsLeave Kingsley Evans a review
The Trusted Agent

Is this your office? Claim your page.