Trusted Agent profile · Cheltenham
★★★★★
2,139 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,139 reviews on two platforms, including 258 Google reviews rated 4.6.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional, and attentive
I had a viewing booked with Junior Zziwa, and all I could say is that he was very professional while showing me the apartment, and was also helpful in terms of providing all the necessary information for the tenancy agreement. Everyone at the agency that I have spoken to were 5* with me, and they were always available to help.
5/5
TrustpilotRenting with the help of Jean-Pierre and Di
Working with Jean-Pierre and Di was a delight. We all know how stressful renting a property can be, particularly during these times, but they really made the process smooth and easy for us. Their great communication and their honesty (something you rarely find with estate agents) were what impressed us most. Both my flatmate and I are very grateful to them both and would recommend their service to anyone!
5/5
TrustpilotExcellent Customer Service
Excellent Customer Service. Brian who organised the sale was always on hand to answer queries and my property was put up for sale very quickly. Brian fully supported me throughout the sale, particularly liaising with both mine and the buyers' solicitors to ensure everything was on track and that we were ready for completion. Very grateful for Andrews' support.
4/5
Trustpilotreview
Agents (Maria Morgan and Ellen McDermott) were very responsive to queries. Process is also smooth.
5/5
TrustpilotIt was a nice experience with Isabelle…
It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.
Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys
5/5
TrustpilotAndrews are great
Andrews are great. I had an amazing experience with Andrews. What i like about Andrews is that they call themselves to the clients if there is any property available to let or for sale. I had an great experience with one of the staff who's name is Nancy Henley, very cooperative and helpful. She always response fast.
5/5
GoogleHad a phone call with Holly and she was very knowledgeable and informative. Very helpful
Hi Isabelle, thank you for the five star review. Thank you for sharing your experience with us. Great to see Holly shared some of her expertise with you. Thanks again, Rhys
5/5
TrustpilotStaff help in guiding us through the…
Staff help in guiding us through the rental process was top notch
Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys
5/5
TrustpilotGreat Service
Becky Hudson was extremely helpful when it came to selling my property.
5/5
TrustpilotNancy and Stephen has been very helpful…
Nancy and Stephen has been very helpful with viewing property. It was a great experience
5/5
TrustpilotGreat service by Andrew’s
Great service by Andrew’s considering the challenges faced during this transaction. Would work with them again.
Hi Kerry, thank you for leaving us a five star review. We are so pleased to see you had such a brilliant experience with us. Thanks again, Rhys
5/5
TrustpilotProfessional and honest estate agent
Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.
5/5
Trustpilot5 stars
Reece was extremely helpful and accommodating in finding my first property.
1/5
GoogleTerrible customer service. Paid £50+ each so they could process our details for the landlord. Put in all our details and were just told to wait. Two weeks go by, we go into the office to see why we haven't heard anything. Turns out the employee who was meant to contact us about any problems just didn't so we had barely any time to correct our information. Ended up losing the house of course and had to rush to get another one with a private landlord.
5/5
TrustpilotThey’re lovely staff
Thanks for the lovely feedback about our team, Soma.
5/5
TrustpilotIt was a really good experience
It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.
5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
GoogleI would recommend Gill Nash as she dealt with my recent tenancy renewal kindly, efficiently and empathised with my situation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
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