5/5
TrustpilotThanks to Louise for making the tenancy…
Thanks to Louise for making the tenancy renewal slick and smooth.
Trusted Agent profile · Cheltenham
Andrews Cheltenham reviews
★★★★★
2,152 reviews across 2 platforms
11 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
Andrews's office in Cheltenham, at 11 Bath Road, is rated 4.8 out of 5 across 2,152 reviews on two platforms, including 268 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. Andrews Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
Awards
Industry awards
Andrews Cheltenham won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 2019 to 2019
2019 1 Silver and 1 Best in County ESTAS 2019 winners
- SilverESTAS 2019: Lettings (Tenants), Southern
- Best in CountyESTAS 2019: Gloucestershire, Lettings (Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
5/5
GoogleThe lettings team in Cheltenham have been great. Sorted a new tenant very quickly they know their market and we've used the 3/4 times over the last few years (as we have 2 rental properties). Special thanks to Sophia. Communicative, professional and just lovely to deal with.PositiveResponsiveness, Professionalism, Value
5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Agent replied · 24 October 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
5/5
TrustpilotSpencer way property review
Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch
5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Agent replied · 24 October 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Agent replied · 24 October 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
5/5
TrustpilotFabulous team to work with through out sale process
The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you
5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Agent replied · 24 October 2024
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Agent replied · 24 October 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
Agent replied · 24 October 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
5/5
GoogleWe are currently organising to move into a rental property with Andrews and George Staff has been a great help- always there to help in any way, responding promptly and contacting the landlord as quickly as possible.
Agent replied · 11 November 2024
Hi Amber , Thank you for taking the time to leave us a review. It is great to see that George has been a great help to you. Thanks again , Lisa
5/5
GoogleBrilliant service from Sam Trueman at Andrews of Cheltenham. Great communication pre and post appointment, very polite and courteous during our appointment, with clear and concise information. Thanks very much Sam, really appreciate the great customer service
Agent replied · 11 November 2024
Hi James, thanks for taking the time to leave us a review. Great to see that Sam and the team in Cheltenham have been on hand to help you make an informed choice about your next move, we know Sam will really appreciate seeing your kind feedback. Thanks, Rhys
5/5
TrustpilotProfessional service Andrews are the managing agents for a…
Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group
5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Agent replied · 24 October 2024
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
GoogleSold my apartment in Cheltenham through Andrews, very professional and easy to contact. Always had answers to my questions timely. Thanks to Terri Chapman for following us al the way through and to Jill Edwards for chasing the solicitors.PositiveResponsiveness, Professionalism
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Agent replied · 24 October 2024
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Cheltenham
Has Andrews won any awards?
Yes. Andrews Cheltenham won Silver for Lettings (Tenants) in Southern and Best in County (Gloucestershire) at the ESTAS 2019 awards, its most recent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Cheltenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cheltenham.
